Gym Front Desk Attendant
5 months ago
** Position Description**
**Gym Front Desk Attendant** Location **San Diego, CA** **SUMMARY:**
The Front Desk Attendant greets customers and verifies residency for gym access. Assists with performing opening and closing procedures of fitness facility and assisting or directing residents and visitors to the gym.
**ESSENTIAL DUTIES & RESPONSIBILITIES:**
The Front Desk Attendants duties and responsibilities include, but are not limited to, the following:
* Provides excellent customer service and checks-in guests to the gym, lap pool and tanning bed.
* Opens and closes fitness facility as scheduled.
* Offers assistance to residents and visitors in understanding use of fitness equipment.
* Supervises the proper use and storage of fitness equipment by residents / visitors (dropping weights, re-racking weights, appropriate use of facility).
* Explains and enforces gym rules i.e. requiring towels, enforcing no outside training policies, etc.
* Collaborates with group instructors and assist residents with signing in or signing up for group classes.
* Report cleanliness/janitorial issues to gym director or management staff immediately.
* Assist director in keeping equipment clean and orderly.
* Maintains audio equipment at an appropriate level / appropriate music genre.
* Must wear provided uniform and maintain a strong gym presence throughout the shift.
* Vacation / time off coverage of facility as needed.
**QUALIFICATIONS:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations are available, upon request, to assist qualified persons with disabilities to perform the essential functions of the job, as needed.
**EDUCATION/EXPERIENCE:**
* 1 to 2 years related experience and/ or training; or equivalent of education and experience in the fitness or customer service industry.
**TECHNICAL SKILLS REQUIRED:**
* To perform this job successfully, an individual should have knowledge of basic Microsoft Office Suite.
* CPR/ First Aid Certification is a plus.
**PHYSICAL DEMANDS:**
* Must be able to lift, push, pull, and/ or move up to 50 pounds. Regularly required to sit, stand, walk, squat, open doors, climb/ descend stairs.
**COMMUNICATIONS:**
* Must be able to communicate effectively (orally and written) in a professional manner on a regular basis with management and co-workers within the company as well as residents and outside vendors. Works well as part of a team. Follows instructions and responds to managements direction. Takes constructive criticism and uses it as a learning tool.
**SUPERVISORY RESPONSIBILITIES:**
* This position has no supervisory responsibility.
**ATTENDANCE AND PUNCTUALITY:**
* Is reliable and consistently at work and on time; willing to travel, and work evenings, weekends, and holidays, as needed.
* **Hours: Monday, Tuesday and Wednesday 4:45 am to 1:15 pm. Saturday and Sunday 5:45 am to 2:15 pm.**
**TRAVEL**
* Travel may be required within the Southern California and Arizona Region.
**OTHER COMPETENCY REQUIREMENTS FOR EFFECTIVE PERFORMANCE**
* An energetic, positive, ethical and enthusiastic leader with strong people management skills. Effective communicator, trainer and motivator. Inspires trust, respect and loyal team relationships.
* Understands business objectives (focus on profitability, quality, professionalism, efficiency and effective use of time), and is results driven. Develops practical strategies to achieve business objectives. Makes sound business decisions.
* Excels in a fast paced, dynamic environment; ability to adapt to changing priorities; remains organized and focused under pressure; able to meet deadlines.
* Calmly and effectively manages conflict, difficult and/or emotional situations; focusing on resolving issues and achieving an effective solution, rather than on blame.
* General understanding of companys policies and laws applicable to the conduct of business; follows and enforces such policies and laws.
* Works independently with little or only general supervision.
* Is accountable for the responsibilities of the position; accepts constructive criticism in a positive manner.
* Ability to plan, budget, schedule staff and resources effectively and efficiently.
* Treats others with respect; shows sensitivity to and respect for cultural differences; supports diverse workforce and helps to ensure a workplace and living community free from unlawful discrimination and harassment.
* Maintains confidentiality and discretion with regard to sensitive proprietary and confidential information of Company, residents, and customers.
Garden Communities is an Equal Opportunity Employer, veterans and disabled.
-
Front Desk Ambassador
1 month ago
San Diego, California, United States UFC GYM Full timeResponsibilitiesThe Front Desk Representative is responsible for providing exceptional customer service to members and guests, ensuring a positive and welcoming experience at UFC GYM. Key responsibilities include:Welcoming members and guests, and providing assistance with membership inquiries and transactions.Answering phone calls in a professional and...
-
Front Desk Representative>
6 months ago
San Diego, United States UFC Gym Full timeUFC GYM - [Guest Service / Concierge] As a Front Desk Representative at UFC GYM, you'll: Greet and assist members and guests at the front desk; Provide exceptional customer service by answering inquiries and resolving issues; Maintain a clean and organized front desk area; Process membership sign-ups, cancellations, and payments accurately; Schedule and...
-
Front Desk Representative
3 days ago
San Diego, California, United States UFC Gym Full timeJob DescriptionThe Front Desk Attendant plays a vital role in delivering exceptional customer service to our members and guests at UFC Gym. This position requires a friendly, outgoing personality and a strong focus on customer satisfaction.Key ResponsibilitiesFront Desk Customer ServiceEnsure that guests and members are warmly greeted and promptly...
-
Front Desk Representative
1 week ago
San Diego, California, United States UFC GYM Full timeResponsibilitiesAs a Front Desk Representative at UFC GYM, you will be the first point of contact for our members and guests. Your role will be to provide exceptional customer service, ensuring a positive experience for everyone who walks through our doors.Key Responsibilities:Warmly greet members and guests, making them feel welcome and valued.Answer...
-
Front Desk Associate
2 weeks ago
San Diego, California, United States UFC GYM Full timeResponsibilitiesAs a Front Desk Attendant at UFC GYM, you will be the first point of contact for our members and guests. Your primary responsibility will be to provide exceptional customer service, ensuring that all interactions are warm, welcoming, and professional.Key Responsibilities:Ensure prompt and efficient assistance to guests and membersAnswer...
-
Front Desk Representative
2 weeks ago
San Diego, California, United States UFC GYM Full timeResponsibilitiesAs a Front Desk Attendant at UFC GYM, you will be the first point of contact for our members and guests. Your primary responsibility will be to provide exceptional customer service, ensuring that every interaction is warm, welcoming, and professional.Key Responsibilities:Ensure that guests and members are promptly assisted and greeted with a...
-
Front Desk Team Member
1 week ago
San Antonio, Texas, United States Gold's Gym Full timeJob Title: Front Desk Team MemberJob Summary:The Front Desk Team Member is responsible for providing exceptional customer service to members, guests, and staff at Gold's Gym. This role requires a warm and welcoming demeanor, with a focus on creating a positive experience for all who enter the gym.Key Responsibilities:Enthusiastically greet each member and...
-
Front Desk Team Member
7 days ago
San Antonio, Texas, United States Gold's Gym Full timeFront Desk Team Member Job SummaryThe Front Desk Team Member will be the first point of contact for our members and guests, providing a warm and welcoming atmosphere at Gold's Gym. This role is responsible for greeting and directing members, guests, and staff, as well as performing various administrative duties as directed by the Gym General Manager.Key...
-
Front Desk Representative
5 months ago
San Diego, United States UFC GYM Full timeRESPONSIBILITIES : Front Desk Customer Service Warmly greets members and guests as they enter and leave the club. Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals. Checks in members and verifies membership; signs up members for group fit or ultimate...
-
Front Desk Team Member
3 weeks ago
San Antonio, United States Gold's Gym Full timeThe Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of...
-
Front Desk Team Member
3 months ago
San Antonio, United States Gold's Gym Full timeJob Description The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As...
-
Overnight Front Desk Attendant
6 months ago
San Diego, United States UFC GYM Full timeRESPONSIBILITIES : Front Desk Customer Service Ensures that guests and members are warmly greeted and promptly assisted Ensures incoming calls are answered in a professional and efficient manner Ensures proper member check-in procedures are followed Responds effectively to member questions, requests and concerns and escalates to...
-
Front Desk Team Member
3 weeks ago
San Antonio, United States Gold's Gym Full timeThe Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of...
-
Front Desk Team Member
2 weeks ago
San Antonio, Texas, United States Gold's Gym Full timeJob Title: Front Desk Team MemberAt Gold's Gym, we are seeking a highly motivated and customer-focused Front Desk Team Member to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience for everyone who enters our gym.Key...
-
Front Desk Representative
4 weeks ago
San Diego, California, United States UFC Gym Full timeJob SummaryThe Front Desk Attendant is a key member of our team, responsible for delivering exceptional customer service to our members and guests. This role requires a friendly, outgoing personality and a strong focus on customer satisfaction.Key ResponsibilitiesFront Desk Customer ServiceProvide warm and welcoming greetings to guests and membersAnswer...
-
Front Desk Representative
4 weeks ago
San Diego, California, United States UFC Gym Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team at UFC Gym. As the first point of contact for members and guests, you will be responsible for delivering exceptional customer service and ensuring a positive experience for all who visit our club.Key ResponsibilitiesProvide warm and welcoming service...
-
Front Desk Team Member
3 weeks ago
San Antonio, United States Gold's Gym Full timeThe Front Desk Team Member will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Member...
-
Front Desk Associate
2 weeks ago
San Antonio, Texas, United States Gold's Gym Full timeFront Desk Team Member Job DescriptionThe Front Desk Team Member is the first point of contact for our members, guests, and staff. This role is responsible for creating a welcoming atmosphere and providing exceptional customer service.Key Responsibilities:Member Experience: Greet members and guests warmly, provide directions, and assist with membership...
-
Front Desk Associate
2 weeks ago
San Jose, California, United States Forma Gym Full timeFront Desk AssociateForma Gym is seeking a passionate and experienced Front Desk Associate to join our team.Key Responsibilities:Provide exceptional customer service and hospitality standards.Maintain a clean and safe environment for staff and members.Greet and assist members, handle cashier operations, and answer phones.Ensure the club and exercise...
-
Front Desk Associate
1 week ago
San Francisco, California, United States 3rd Street Boxing Gym Full timeJob OverviewWe are seeking a highly organized and friendly Front Desk Staff to join our team at 3rd Street Boxing Gym. As the first point of contact for our customers, you will be responsible for greeting guests, directing them appropriately, answering phone calls, and maintaining the front desk area. The ideal candidate has excellent communication and...
