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    Marquette, Iowa, United States Central State Bank Full time

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  • Customer Service Representative

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    Marquette, Iowa, United States Central State Bank Full time

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    Marquette, United States Pomp's Tire Service Full time

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    Marquette, United States Fresenius Medical Care Full time

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    Marquette, United States UP Health System Full time

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  • Quality Lead I, Quality Management

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    MARQUETTE, United States UP Health System - Marquette Full time

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    7 days ago

    Marquette, United States UP Health System - Marquette Full time

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  • Quality Lead I, Quality Management

    3 months ago

    Marquette, United States UP Health System - Marquette Full time

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  • Quality Lead I, Quality Management

    1 month ago

    Marquette, United States UP Health System - Marquette Full time

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  • Quality Lead I, Quality Management

    3 months ago

    Marquette, United States UP Health System Full time

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  • Quality Lead I, Quality Management

    3 weeks ago

    Marquette, United States UP Health System - Marquette Full time

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  • Travel Nurse RN

    4 weeks ago

    Marquette, United States Care Team Solutions Remote Work Freelance Full time

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  • Claims Examiner I

    5 days ago

    Marquette, United States Upper Peninsula Health Plan Full time

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  • Claims Examiner I

    1 week ago

    Marquette, United States Upper Peninsula Health Plan Full time

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    Marquette, United States Enterprise Mobility Inc Full time

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Customer Service Rep I

2 months ago

Marquette, United States Advantasure Full time

Job Description Customer Service Rep I Full-time Shift: 8:30 am to 5:00 pm Marquette, MI Assessment required- Customer Service Rep Analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership. Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts). Organize work to meet National/Corporate/Department Production and Quality Standards. Reroute misdirected inquiries. Primarily evaluates membership issues/inquiries and price/adjudicates low complexity claims/inquiries. Interact with others inside and outside the organization to resolve the inquiry/claim related problems. Influence customers to accept the reasonableness of decisions and actions. Other duties may be assigned. " Qualifications " Education and Experience High school graduate or GED equivalent. One (1) year of related work experience in areas such as public/customer service, sales representative, claims processing, membership enrollment or one (1) year of public contact in positions such as teaching, social service work, bank teller, medical assistant/office assistant. One (1) year of total related experience or in the absence of internal BCBSM experience, the following may apply: One (1) year of related work experience in areas such as public/customer service, sales representative or claims processing. Demonstrated knowledge of policies, practices and procedures related to membership. Demonstrated ability to analyze data and resolve problems related to membership. Demonstrated command of all skills necessary for oral and written communications in a clear, concise and tactful manner. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, protected veteran status or status as an individual with a disability.