Call Center Confirmation Specialist
2 weeks ago
Job Title: Call Center Confirmation Specialist Renewal by Andersen is seeking a skilled Call Center Confirmation Specialist to manage our appointment schedule for in-home consultations across all Esler Cos Renewal by Andersen markets. Key Responsibilities: Manage appointment calendars to ensure timely and accurate scheduling Dispatch and communicate with field representatives to confirm details of pre-scheduled visits Perform data entry using multiple platforms to maintain accurate records Follow up on canceled and rescheduled leads to minimize delays Requirements: Call Center experience required Strong communication skills to effectively interact with customers and field representatives Ability to multitask in a fast-paced environment with multiple priorities Professional demeanor and strong work ethic Benefits: Competitive hourly pay plus a monthly bonus Medical, dental, and vision insurance 401k with 50% match up to 6% of annual pay Tuition reimbursement and paid volunteer time At Renewal by Andersen, we empower our team members to develop a career path that supports their unique voice and talents. We believe in creating a welcoming environment for all team members and are committed to fair hiring practices.
-
Call Center Rep
1 month ago
Boston, United States Tufts Medical Center Full timeThis position functions as a key communicator. Promotes company's commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls. Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to...
-
Call Center Quality Assurance Specialist
2 weeks ago
Boston, United States Massachusetts General Hospital Full timeDescription The Opportunity: The MGH/MGPO Ambulatory Contact Center supports the strategic operations of Massachusetts General Hospital and the Massachusetts General Physician Organization to improve service for patients and referring providers seeking care at our organization. The Quality Assurance Specialist, under the guidance of the Quality and Training...
-
Call Center Nurse Specialist
1 week ago
Boston, Massachusetts, United States Fenway Health Full timeJob Title: Call Center Triage NurseFenway Health is seeking a skilled Call Center Triage Nurse to join our team. As a Call Center Triage Nurse, you will be responsible for handling high-volume calls from patients, medical facilities, and healthcare agencies to assist with acute concerns, medication questions, post-visit questions, and other care concerns and...
-
Call Center Nurse Specialist
2 weeks ago
Boston, Massachusetts, United States Fenway Health Full timeJob Title: Call Center Triage Nurse (LPN)Fenway Health is seeking a skilled Call Center Triage Nurse (LPN) to join our team. As a member of our care team, you will be responsible for handling high-volume calls from patients, medical facilities, and healthcare agencies to assist with acute concerns, medication questions, post-visit questions, and other care...
-
Call Center Supervisor
4 weeks ago
Boston, Massachusetts, United States Mass General Brigham Full timeJob SummaryWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at Mass General Brigham. As a key member of our Ophthalmology Express team, you will be responsible for leading a team of registration and scheduling specialists, ensuring the highest level of patient satisfaction and quality service.Key...
-
Call Center Rep
5 months ago
Boston, United States Tufts Medicine Full timeThis position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls. Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to...
-
Call Center Supervisor
2 weeks ago
Boston, Massachusetts, United States Gecko Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at Gecko Hospitality. As a Call Center Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesSupervise and lead a team of customer service...
-
Call Center Supervisor
3 weeks ago
Boston, Massachusetts, United States Mass General Brigham Full timeJob SummaryWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at Mass General Brigham. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Call Center, ensuring that productivity and quality standards are met.Key ResponsibilitiesSupervise a team of 12-15 team...
-
Nutrition Call Center Coordinator
1 week ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our Nutrition Service department, you will be responsible for providing exceptional customer service, managing patient requests, and ensuring the timely delivery of patient trays.Key...
-
Nutrition Call Center Coordinator
2 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeNutrition Call Center Coordinator Job SummaryWe are seeking a highly organized and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our Nutrition Services department, you will be responsible for providing exceptional customer service to patients, families, and healthcare staff while...
-
Medical Call Center Representative
7 days ago
Boston, United States TEKsystems co Allegis Group Full timeHIRING FOR ONE OF OUR LARGE HEALTHCARE NETWORK CLIENTS ON LONG ISLAND.ON SITE IN MELVILLE, NYThis is an in-office position; hours are 9:00 am to 5:00 pmSEPTEMBER 17TH - target start dateJob DescriptionSet appointments via inbound/outbound calls from our Call Center. Heavy Call Volume at timesUpdate patient demographics and pre-register in EPIC, training will...
-
Bank Call Center Representative
3 weeks ago
Boston, Massachusetts, United States Mass Bay Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Mass Bay Credit Union. As a key member of our call center team, you will be responsible for providing exceptional service and support to our members via telephone and/or electronically.Key ResponsibilitiesProvide quality information and...
-
Nutrition Call Center Coordinator
1 week ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. In this role, you will be responsible for answering the 4FOOD phone line in a courteous and efficient manner, documenting all requests into the 4FOOD computer program, and dispatching requests to the 4FOOD...
-
Nutrition Call Center Coordinator
1 month ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our Patient Menu and Data Systems team, you will be responsible for providing exceptional customer service, managing patient requests, and ensuring the timely delivery of food and nutrition...
-
Radiologic Technologist
3 weeks ago
Boston, Massachusetts, United States Crosstown Center Defunct Full timeJoin Crosstown Center Defunct as a skilled Radiologic Technologist - Mammography Specialist. In this 13-week role, you will perform mammography procedures in our Breast Imaging department, ensuring high-quality imaging while maintaining patient safety and comfort. Collaborate with our healthcare team to provide efficient and effective patient care,...
-
Customer Service Center Specialist
5 months ago
Boston, United States Keolis Commuter Services Full time** Customer Service Center Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002036 Showing 1 location **Job Details** **Description** **Knowledge and Skills:** * Knowledge of general internet and data entry navigation. * Requires a minimum typing speed of 40 words per minute. * Experience in Customer Service, commercial...
-
Bank Call Center Representative
2 weeks ago
Boston, United States Mass Bay Credit Union Full timeChoosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers...
-
Nutrition Call Center Coordinator
5 months ago
Boston, United States Massachusetts General Hospital Full timeNutrition Call Center Coordinator-(3287241) Description General Overview Works under the direction of the Manager of Patient Menu and Data Systems.Answers the 4FOOD phone line in a courteous, efficient manner.Documents all requests into the 4FOOD computer program. Dispatches 4FOOD requests to the 4FOOD Service Delivery staff.Ensures quality...
-
Bank Call Center Representative
1 month ago
Boston, United States Mass Bay Credit Union Full timeChoosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls...
-
Bank Call Center Representative
2 months ago
Boston, United States Mass Bay Credit Union Full timeChoosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls...