Call Center Confirmation Specialist

2 weeks ago


Boston, United States Renewal by Andersen | Esler Companies Full time

Job Title: Call Center Confirmation Specialist Renewal by Andersen is seeking a skilled Call Center Confirmation Specialist to manage our appointment schedule for in-home consultations across all Esler Cos Renewal by Andersen markets. Key Responsibilities: Manage appointment calendars to ensure timely and accurate scheduling Dispatch and communicate with field representatives to confirm details of pre-scheduled visits Perform data entry using multiple platforms to maintain accurate records Follow up on canceled and rescheduled leads to minimize delays Requirements: Call Center experience required Strong communication skills to effectively interact with customers and field representatives Ability to multitask in a fast-paced environment with multiple priorities Professional demeanor and strong work ethic Benefits: Competitive hourly pay plus a monthly bonus Medical, dental, and vision insurance 401k with 50% match up to 6% of annual pay Tuition reimbursement and paid volunteer time At Renewal by Andersen, we empower our team members to develop a career path that supports their unique voice and talents. We believe in creating a welcoming environment for all team members and are committed to fair hiring practices.


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