Customer Service Representative
4 days ago
Customer Service Representative – Entry-Level
Middlebury, IN
- Provide exceptional customer service to our new and returning customers
- Work up to 40 hours/week, from 7 AM to 3:30 PM, no weekends or evenings
- Answer all telephone calls
- Record all order entries of personal check and stamper orders
- Assist customers with re-orders, new orders, and questions
- Follow up on any rush orders for the day and confirm their status
- Update customers regarding expected delivery dates and notify them of any changes
- Bill customers and receive payments
- Address customer complaints courteously & professionally
- Enjoy a faith-based business that cultivates a great work environment and opportunities to advance
Cornerstone Business Printing seeks a Customer Service Representative to help exceed our customers expectations. We provide business promotional products – awards, business checks, drinkware, and writing instruments – which are memorable items to make a great impression and lasting relationships. If you have excellent communication & time management skills and are a friendly, calm, and patient person, please consider joining our tight-knit team.
Our Ideal Customer Service Rep:
- Team Player: Humble enough to admit mistakes. Drive to do a great job. Treats teammates with respect. Fair, honest, supportive, and punctual.
- Efficient: Someone with time management skills and the ability to meet deadlines.
- Great Communicator: Must be able to communicate effectively & clearly with customers and coworkers in person, on the phone, and via email.
- Gracious & Friendly: Someone with excellent listening skills who maintains a calm and accommodating attitude during all customer interactions.
- Detailed: A task-oriented, organized person with high standards to handle all the details; has excellent attention to accuracy.
- Computer Skills: Must have basic computer and proficient typing skills at 30 wpm.
What We Offer Our Customer Service Rep:
- $18-$20/hour – DOE w/ a raise after completing training
- Paid Time Off
- Monthly Profit Sharing
- Employee Discount on Products
- A stable & growing, faith-based company that provides great hours and opportunities for advancement within the company
To Apply
To be considered for our Customer Service Representative position, please submit your resume in MS Word or PDF format.
By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
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