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Customer Service Representative

1 month ago

Middlebury, United States Cornerstone Business Printing, LLC Full time
Customer Service Representative

Cornerstone Business Printing, LLC seeks a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering outstanding customer experiences through timely and effective communication, issue resolution, and order fulfillment.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and in-person interactions
  • Process and fulfill customer orders accurately and efficiently
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless order processing and delivery
  • Maintain accurate records and reports to track customer interactions and order status
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and analytical skills
  • Proficiency in computer software and systems
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer:
  • Competitive hourly rate: $18-$20/hour (DOE) with opportunities for raises
  • Paid time off and monthly profit sharing
  • Employee discount on products
  • A stable and growing, faith-based company with opportunities for advancement