Inside Sales

4 weeks ago

Baton Rouge, United States John H Carter CO Full time

** Inside Sales - Customer Service Rep - Reliability Services**

**Job Category****:** Sales **Requisition Number****:** TEMPL001141 Showing 1 location **Job Details**

**Description**

Typical Duties & Responsibilities:

* Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis.

+ Most of the time our work load will be considered as heavy.

* Informational data and Daily activities will include:

+ Customer Specifications (RFQs) - most often will be Technical type data

+ Processing Quote and Order data accurately and timely in order to maintain/minimize backlog

+ Expediting various activities to move quotes and orders forward in the process

+ Provide timely disposition updates - internally and externally - per requirements

+ Provide Technical Assistance - either for equipment or service requests

+ Assist and guide Factory Support - when required and where applicable

+ Provide Technical Product Support

+ Monitor and report on Delivery activities

+ Expediting activities to ensure all involved stakeholders are on the same page

+ Clear & Precise communications - written & verbal

+ Understand and ensure the JHC/CW TCC (Total Customer Commitment) Standards are upheld at all times

+ Understand and maintain the idea of fair and equitable pricing for our customers

+ Maintain a Safe Work mindset and environment at all times

+ Always be mindful of where you can improve and work appropriately with your Supervisor on appropriate Training

+ Always work to build and cultivate relationships that will benefit others as well as yourself

+ Ensure that Inside efforts are aligned with the production shop

+ Support JHC accounting department with problem invoices, returns and general customer account information

+ Actively and enthusiastically attend required and preferred training

+ Actively and enthusiastically participate in the after hour and weekend On-Call rotation

+ Actively and enthusiastically support CWX colleagues at all times, and especially when overload situations arise

+ Accurately complete quotes, order entry and purchase orders

+ Always build and cultivate solid relationships

+ Remain alert and aware of surroundings at all times, regardless of location

The above list of duties and responsibilities does not constitute an entire list and the list can be changed, when necessary, at the discretion of management, when business needs, customer demands and other industry or job-related circumstances arise.

**PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.**

**If you wish to become an approved agency to assist us in our employment efforts, please submit your request to** careers@johnhcarter.com

**Skills**

**Required**

**Competency - Professional in Appearance** *Intermediate* **Competency - Relationships** *Advanced* **Competency - Problem Solver** *Advanced* **Competency - Mechanically Inclined** *Advanced* **Competency - Critical/Analytical Thinking** *Advanced* **Competency - Communication Written** *Advanced* **Competency - Communication Verbal** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Required**

High School or better.

**Preferred**

Bachelors or better in Engineering or related field.

Community College/Vo-Tech or better.

**Experience**

**Required**

Ideal experience would be in the rotating equipment sales and service space. Knowledge of vibration analysis and troubleshooting is a plus

  • Industrial Fasteners

    2 days ago

    Baton Rouge, United States Lightning Bolt Full time

    Job DescriptionJob DescriptionLightning Bolt & Supply, Inc. an ISO 9001:2015 fastener manufacturer is excited to announce that we are seeking two (2) experienced individuals to assist our quick paced and growing inside sales division.  Qualified out of state applicants are encouraged to also apply if they are willing to relocate to Baton Rouge,...

  • Territory Sales Manager

    2 days ago

    Baton Rouge, United States Snap-on Full time

    Overview: Drive sales of defined product categories within the Williams Industrial portfolio to distribution customers within a defined geography. Manage assigned distribution relationships and drive end-user conversions with the distribution partners in that territory. Partner with other Snap-on businesses to expand brand penetration in the market while...

  • Sales Assistant

    4 days ago

    Baton Rouge, United States Priority Wire & Cable, Inc. Full time

    Inside Sales AssistantJob OverviewPriority Wire and Cable is currently in need of a self-starter Sales Assistant for our Baton Rouge, LA office who can quickly contribute and complement our team! This position offers fantastic benefits and the opportunity to grow both professionally and personally!Duties & Responsibilities:Some of your duties may...

  • Sales Assistant

    7 days ago

    Baton Rouge, United States Priority Wire & Cable, Inc. Full time

    Inside Sales AssistantJob OverviewPriority Wire and Cable is currently in need of a self-starter Sales Assistant for our Baton Rouge, LA office who can quickly contribute and complement our team! This position offers fantastic benefits and the opportunity to grow both professionally and personally!Duties & Responsibilities:Some of your duties may...

  • Sales Assistant

    7 days ago

    Baton Rouge, United States Priority Wire & Cable, Inc. Full time

    Inside Sales AssistantJob OverviewPriority Wire and Cable is currently in need of a self-starter Sales Assistant for our Baton Rouge, LA office who can quickly contribute and complement our team! This position offers fantastic benefits and the opportunity to grow both professionally and personally!Duties & Responsibilities:Some of your duties may...

  • Sales Manager 2 Mobility Mid-Market

    1 day ago

    Baton Rouge, United States American Telephone and Telegraph Company Full time

    Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you...

  • Project Expeditor

    4 weeks ago

    Baton Rouge, United States Moody Price Llc Full time

    PROJECT EXPEDITOR Reports to Baton Rouge Branch Operations Manager Operating since 1955, Moody Price LLC is one of the largest providers of instrumentation, filtration, measurement & control, and high-pressure products in the United States.We are currently seeking an EXPEDITOR for our location in Baton Rouge, LA. ESSENTIAL DUTIES AND RESPONSIBILITIES:The...

  • Inside Sales Associate

    4 weeks ago

    Baton Rouge, Louisiana, United States Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Territory Manager

    2 weeks ago

    Baton Rouge, United States Connector Specialists, Inc. Full time

    Full Job Description Seeking candidates with knowledge of Fluid Power products and applications. Knowledge and experience with hydraulics, pneumatics, hose & fittings, and automation are strongly desired. The Territory Manager position is responsible for executing sales strategies, initiating contact with existing and potential customers, identifying needs,...

  • Territory Manager

    6 days ago

    Baton Rouge, United States Connector Specialists, Inc. Full time

    Full Job Description Seeking candidates with knowledge of Fluid Power products and applications. Knowledge and experience with hydraulics, pneumatics, hose & fittings, and automation are strongly desired. The Territory Manager position is responsible for executing sales strategies, initiating contact with existing and potential customers, identifying needs,...

  • Territory Manager

    3 weeks ago

    Baton Rouge, United States Connector Specialists, Inc. Full time

    Full Job Description Seeking candidates with knowledge of Fluid Power products and applications. Knowledge and experience with hydraulics, pneumatics, hose & fittings, and automation are strongly desired. The Territory Manager position is responsible for executing sales strategies, initiating contact with existing and potential customers, identifying needs,...

  • Territory Manager

    7 days ago

    Baton Rouge, United States Connector Specialists, Inc. Full time

    Full Job Description Seeking candidates with knowledge of Fluid Power products and applications. Knowledge and experience with hydraulics, pneumatics, hose & fittings, and automation are strongly desired. The Territory Manager position is responsible for executing sales strategies, initiating contact with existing and potential customers, identifying needs,...

  • Territory Manager

    3 weeks ago

    Baton Rouge, United States Connector Specialists, Inc. Full time

    Full Job DescriptionSeeking candidates with knowledge of Fluid Power products and applications. Knowledge and experience with hydraulics, pneumatics, hose & fittings, and automation are strongly desired. The Territory Manager position is responsible for executing sales strategies, initiating contact with existing and potential customers, identifying needs,...

  • Territory Manager

    5 days ago

    Baton Rouge, United States Connector Specialists, Inc. Full time

    Full Job DescriptionSeeking candidates with knowledge of Fluid Power products and applications. Knowledge and experience with hydraulics, pneumatics, hose & fittings, and automation are strongly desired. The Territory Manager position is responsible for executing sales strategies, initiating contact with existing and potential customers, identifying needs,...

  • Project Expeditor

    1 month ago

    Baton Rouge, United States Moody Price, LLC Full time

    PROJECT EXPEDITORReports to Baton Rouge Branch Operations ManagerOperating since 1955, Moody Price LLC is one of the largest providers of instrumentation, filtration, measurement & control, and high-pressure products in the United States. We are currently seeking an EXPEDITOR for our location in Baton Rouge, LA.ESSENTIAL DUTIES AND RESPONSIBILITIES: The...

  • Project Expeditor

    4 weeks ago

    Baton Rouge, United States Moody Price, LLC Full time

    PROJECT EXPEDITORReports to Baton Rouge Branch Operations ManagerOperating since 1955, Moody Price LLC is one of the largest providers of instrumentation, filtration, measurement & control, and high-pressure products in the United States. We are currently seeking an EXPEDITOR for our location in Baton Rouge, LA.ESSENTIAL DUTIES AND RESPONSIBILITIES: The...

  • Sales Assistant

    4 days ago

    Baton Rouge, LA, United States Priority Wire & Cable, Inc. Full time

    Inside Sales Assistant Job Overview Priority Wire and Cable is currently in need of a self-starter Sales Assistant for our Baton Rouge, LA office who can quickly contribute and complement our team! This position offers fantastic benefits and the opportunity to grow both professionally and personally! Duties & Responsibilities: Some of your duties may...

  • Service Coordinator

    1 day ago

    Baton Rouge, United States AWC Full time

    AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Valve Service Coordinatorwho...

  • Service Coordinator

    6 days ago

    Baton Rouge, United States AWC, Inc Full time

    AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Valve Service Coordinator who...

  • Service Coordinator

    5 days ago

    Baton Rouge, United States AWC, Inc Full time

    AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Valve Service Coordinator who...