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Customer Service Representative: Columbus, OH
1 month ago
**Customer Service Representative: Columbus, OH**
Job Description
**CUSTOMER SERVICE REPRESENTATIVE**
**DEPARTMENT OF DEFENSE**
**DFAS - ACCOUNTING OPERATIONS - COLUMBUS**
**Duties**
* Provides customer service and responds to customer inquiries for all contractor and vendor invoice payment issues including late payment, underpayment or overpayment of invoices.
* Uses automated pay systems to research, analyze and resolve customer service issues.
* Identifies accounts receivables, erroneously taken discounts or failure to take discounts, improperly paid interest, input errors, refunds, duplicate payments or other problem situations.
* Receives, researches, analyzes, and answers telephone and written inquiries concerning functions related to contractor and vendor pay.
* Discusses problems and questions related to contractor and vendor pay and provides immediate answers to inquiries.
* Explains and/or assists inquirers in the preparation of various forms and documents.
Auto req ID
334482BR
Affiliate Sponsor
Defense Finance and Accounting Services
Minimum Education Required
Some College
Job_Category
Clinical/Compliance
City*
Columbus
State*
Ohio
Job Code
CustomerService CustomerService
** Customer Service Representative: Columbus, OH | MSCCN**
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