Customer Service Representative
3 months ago
Johnson Brothers is a multi-generational family-owned wine, beer, and spirits distributor in the United States. Founded by Lynn Johnson in 1953, the company remains committed to its founding values of work ethic, passion, innovation, teamwork, excellence, and integrity. Through forging strong partnerships with top-tier suppliers globally, Johnson Brothers offers an exceptional portfolio of world-class brands to customer partners across 17 states. With a dedicated team of 3,800, Johnson Brothers remains committed to delivering excellence and continued growth across its operations. For the second consecutive year, Johnson Brothers has been honored as one of the Most Trustworthy Companies in America by Newsweek.
Explore exciting career opportunities at Johnson Brothers across a range of functions. Whether your expertise lies in accounting, finance, customer service, sales, trade development, or information technology, we have opportunities tailored for you. Join us and be part of a dynamic team driving innovation and excellence in the beverage industry.
For more information about Johnson Brothers, please visit johnsonbrothers.com, or visit the company on Instagram and LinkedIn.
Johnson Brothers of Hawaii has been operating for the past 34 years on the island providing quality products and services.
We are seeking an individual with outstanding communication skills to join our Customer Service team at our Kapolei office. You will be handling customer orders for computer entry and solving complex customer service issues with customers and the sales management team. The successful candidate must be self-motivated, able to work independently as well as part of a team, and have a positive and superior customer focus.
This is an entry level position with starting wage between $17.50 and $19.00 an hour depending on experience.
Job Description:
Job Description:
- Provide excellent service and support to our customers and internal teams
- Timely responses to customer inquiries regarding their account
- Build and maintain customer and sales relationships
- Ensure proper pricing levels for specific customers are entered timely and accurately
- Assist customers and sales staff with new account set up and troubleshooting
- Work with sales support teams to issue product samples
- Act as a liaison for our National Chain accounts
- Back up receptionist on a rotating schedule and as necessary
- Communicate with sales and operations for account reconciliation assistance
- Offer product guidance and knowledge when necessary
- Maintain our database using our proprietary software also used by our customers.
- AR duties - researching and resolving invoice discrepancies
- Run and distribute daily reports
- 2+ years of accounting and customer service experience and/or a 2 year college degree
- Excellent communication skills both internally and externally and at all levels
- A passion for learning and growing with us
- Proven ability to work independently and is reliable
- Attention to detail is critical, accuracy is a must
- Ability to find ways to increase efficiency
- Effective problem-solving skills when encountering new and unique challenges
- Excellent skills with the entire MS Office Suite
- AS400 experience is preferred
- Competitive benefits package to full-time employees
- 401K plan with a company match
- Comprehensive health insurance options
- Dental and vision benefits
- Company paid life insurance and long-term disability
- PTO, paid holidays and maternity/parental leave
It's easy, just apply online at: www.johnsonbrothers.com.
Johnson Brothers is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Johnson Brothers makes employment decisions based solely on the basis of qualifications for the job.
Worker Sub-Type:
Regular
Time Type:
Full time
-
Customer Service Representative
1 day ago
Kapolei, Hawaii, United States Johnson Brothers Full time**Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Johnson Brothers. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving product and service issues, and working closely with sales representatives and managers...
-
Customer Service Representative
1 week ago
Kapolei, Hawaii, United States Baker Commodities Full timeJob DescriptionJob Title: Customer Relations RepresentativeJob Summary:We are seeking a highly motivated and experienced Customer Relations Representative to join our team at Baker Commodities, Inc. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business...
-
Customer Service Representative
1 month ago
Kapolei, United States U-Haul Full timeCompensation Range: $17.00 to $21.25 Hourly Location: 91-509 Kapolei Kai St, Kapolei, Hawaii 96707 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Service Representative
19 hours ago
Kapolei, Hawaii, United States Domino's Pizza Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and organized store environment.Key ResponsibilitiesOperate all equipment safely...
-
Customer Service Representative
7 days ago
Kapolei, Hawaii, United States Baker Commodities Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Relations Representative to join our team at Baker Commodities, Inc. As a key member of our sales and service team, you will be responsible for building and maintaining strong relationships with our customers in the food processing and restaurant industries.Key ResponsibilitiesDevelop...
-
Customer Service Representative
1 week ago
Kapolei, Hawaii, United States Domino's Pizza Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our store team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe working environment.Key Responsibilities:Customer...
-
Customer Service Representative
2 days ago
Kapolei, Hawaii, United States Banner Solutions Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Relations Representative to join our team at Banner Solutions. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving revenue growth.Key ResponsibilitiesSales...
-
Customer Service Representative
1 week ago
Kapolei, Hawaii, United States Baker Commodities Full timeJob DescriptionJob Summary: We are seeking a highly motivated and experienced Customer Relations Representative to join our team at Baker Commodities, Inc. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and providing exceptional customer...
-
Customer Service Representative II
1 day ago
Kapolei, Hawaii, United States HMSA Full timeHMSA is seeking a skilled Customer Service Representative II to join our team. As a Customer Service Representative II, you will be responsible for providing exceptional customer service to our members. Your primary duties will include: **Key Responsibilities** * Respond to non-routine and complex claims inquiries received by telephone, correspondence, or...
-
Healthcare Customer Service Representative
20 hours ago
Kapolei, Hawaii, United States TEKsystems Full timeAbout the RoleWe are seeking a skilled Healthcare Customer Service Representative to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesAnswer customer phone calls and provide accurate information in a timely mannerResolve...
-
Aviation Customer Service Representative
3 days ago
Kapolei, Hawaii, United States Million Air Full timeJob SummaryWe are seeking a highly skilled and customer-focused Aviation Customer Service Representative to join our team at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer...
-
Customer Service Representative
3 weeks ago
Kapolei, United States Johnson Brothers Full timeJohnson Brothers is a multi-generational family-owned wine, beer, and spirits distributor in the United States. Founded by Lynn Johnson in 1953, the company remains committed to its founding values of work ethic, passion, innovation, teamwork, excell Customer Service, Customer Service Representative, Entry Level, Representative, Operations, Accounting,...
-
Customer Service Representative
1 day ago
Kapolei, Hawaii, United States Sherwin-Williams Full timeAbout the RoleSherwin-Williams is seeking a highly skilled Customer Service Specialist to join our team in Kapolei, Hawaii. As a key member of our retail store team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide top-notch customer service, responding to customer inquiries and...
-
Customer Service Representative
3 days ago
Kapolei, Hawaii, United States Penske Transportation Solutions Full time**Key Responsibilities** • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets, and work hours to maximize customer service and productivity. • Communicate with customers as needed for maintenance updates, including changes to schedule or work, billing concerns, or to...
-
Customer Service Representative
2 weeks ago
Kapolei, Hawaii, United States Penske Transportation Solutions Full timeService Delivery ExpertPenske Transportation SolutionsResponsibilities:Workforce Planning and Optimization: Develop and implement daily and weekly workforce plans to maximize customer satisfaction and productivity, taking into account customer needs, estimated unscheduled repairs, available parts, technician skill sets, and work hours.Customer Communication...
-
Customer Service Representative
19 hours ago
Kapolei, Hawaii, United States The Boyd Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a CSR. As a key member of our Repair Facility Team, you will be responsible for providing exceptional customer experiences and managing working relationships with customers and insurance companies.Key ResponsibilitiesExecute the WOW plan consistently to ensure...
-
Customer Service Supervisor
7 days ago
Kapolei, Hawaii, United States Bank of Hawaii Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Bank of Hawaii. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead a team of...
-
Sales & Customer Service Representative
2 weeks ago
Kapolei, Hawaii, United States Massage Envy Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting our wellness programs, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure...
-
Customer Service Representative
1 week ago
Kapolei, HI , USA, United States Hawaii State Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hawaii State Federal Credit Union. As a key member of our Call Center team, you will be responsible for providing exceptional service to our members by phone, promoting our products and services, and resolving a variety of member service calls...
-
Sales & Customer Service Representative
1 day ago
Kapolei, Hawaii, United States Massage Envy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer service and promoting the value of Total Body Care to our clients.Key ResponsibilitiesProvide outstanding customer service and ensure...