Benefit Programs Specialist I/II

4 weeks ago

Fork Union, United States Virginia Jobs Full time
Hiring Range: $33,387 to $45,000

Full Time or Part Time: Full Time

Additional Detail

Fluvanna County Department of Social Services, a high-performing team of human services professionals, is currently recruiting for a Benefit Programs Specialist, who is seeking to make a positive difference in the lives of adults, families and children. This position may be filled as a Benefit Programs Specialist I or a Benefit Programs Specialist II, depending on the candidate's prior training and experience. Hybrid telework options may be available for this position.

Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies.

General Work Tasks (Illustrative Only) -
  • Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility;
  • Explains nature of temporary assistance benefit programs and determines reasons and need for assistance;
  • Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability;
  • Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy;
  • Computes assistance plans;
  • Determines the need for and amount of allowances for special circumstance items;
  • Evaluates such social factors as education, work experience, and levels of social functioning; and
  • Evaluates employability of clients and explores potential sources of income.
Knowledge, Skills, and Abilities:

Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.

Skills- Skill in operating a personal computer and the associated office and agency software.

Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.

Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Benefit Programs Specialist II represents the full performance level in the Benefit Programs Specialist occupational group. Employees' responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services' benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only. The Benefit Programs Specialist II is distinguished from the Benefit Programs Specialist III by the latter's performing advanced technical work requiring depth and breadth of knowledge to understand, analyze and act on complex cases. Also, the Benefit Programs Specialist III serves as a technical resource for others regarding social services' eligibility programs.

General Work Tasks (Illustrative Only) -
  • Interviews persons for assistance, obtains necessary information, and redetermines their continuing eligibility;
  • Explains benefit programs and determines reasons and need for assistance;
  • Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods;
  • Interprets policies and procedures applicable to the various programs;
  • Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines;
  • Evaluates employability status of clients and explores potential sources of income; explains client responsibilities, rights and program availability;
  • Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records;
  • Identifies possible fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy;
  • Explains programs and rights/responsibilities of applicants and recipients;
  • Explores other possible sources of income;
  • Computes assistance plans;
  • Determines the amount of allowances for special circumstance items such as household equipment;
  • Identifies clearly discernible social problems and makes referrals to Social Workers;
  • Provides applicants or recipients with information about other agencies where they may go for services as needed.
  • Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services.
Knowledge, Skills, and Abilities:

Knowledge- Working knowledge of: practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.

Skills-

Skill in operating a personal computer and the associated office and agency software.

Abilities-

Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations.

Education and Experience-

Same as required in Benefit Program Specialist I with experience in benefit programs, use of computer software and hardware, and completion of required Benefit Programs training OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Preferred Qualifications:

Prior training and work experience with Benefit Programs.

Proficient in Microsoft Word and Excel.

Experience processing/screening applications for benefit programs.

Working knowledge of benefit programs such as Medicaid, SNAP and/or TANF.

Special Requirements:

All applicants are subject to DMV/driving record check, pre-employment drug screen, CPS and Criminal History Search. Driving record must meet agency standard. The search may include: fingerprint checks (State Police, FBI); local agency checks; employment verification and references; verification of education (relevant to employment); credit checks (relevant to employment), and other checks requested by the hiring authority.

Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency.

Special Instructions to Applicants:

Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand-delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your Local HR Connect account for the status of your application and this position.

  • Family Services Specialist I/II

    3 weeks ago

    Fork Union, United States Virginia Jobs Full time

    Hiring Range: $38,103 to $50,000 Full Time or Part Time: Full Time Additional Detail Fluvanna County Department of Social Services, a high-performing team of human services professionals, is currently recruiting for a Family Services Specialist, who is seeking to make a positive difference in the lives of adults, families and children. This Family...

  • Family Services Specialist II

    2 months ago

    Fork Union, United States Commonwealth of Virginia Full time

    Hiring Range: $38,103 to $50,000 Full Time or Part Time: Full Time Fluvanna County Department of Social Services, a high-performing team of human services professionals, is currently recruiting for a Family Services Specialist, who is seeking to make a positive difference in the lives of adults, families and children. This Family Services Specialist...

  • Credit Solutions Support Specialist II

    2 months ago

    Union, United States Republic Bank Limited Full time

    ** Credit Solutions Support Specialist II** **Job Category****:** Republic Processing Group **Requisition Number****:** CREDI003223 Showing 1 location **Job Details** **Description** **Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement....

  • Benefits Specialist

    4 weeks ago

    Union, United States Rumpke Consolidated Companies, Inc. Full time

    The Benefits Specialist is responsible to provide support to the Benefits department to deliver excellent customer service and ensure compliance with regulatory requirements and time frames. This position involves access to confidential information a Benefits Specialist, Benefits, Specialist, Administrative, Manager

  • Lending Operations Specialist I

    2 weeks ago

    Union City, United States Simmons Bank Full time

    The Credit Administration Specialist I performs a variety of administrative tasks to support the closing of commercial and agricultural loans, including preparing all closing documents through the loan documentation system Essential Duties and Respon Operations Specialist, Operations, Lending, Specialist, Manufacturing, Banking

  • Environmental Specialist I

    3 weeks ago

    Union, United States Duke Energy Full time

    Serves as subject matter expert for basic technical program and compliance issues and supports companys environmental goals, strategies, program, and processes. With assistance develops and maintains procedures and programs to assist facilities in c Environmental Specialist, Environmental, Specialist, Support

  • Acacia Creek Cook I/II

    4 weeks ago

    Union City, United States Grand Lodge, Masonic Homes & Acacia Creek Full time

    Pay Rate: $18.50 - $23.00/hour (dependent on experience) AM or PM Shift is available Welcome Bonus: $5,000 Acacia Creek Retirement Community, located on the hills above Union City, is looking for a Cook II to join our team. You will be offered: Work/life balance working 40-hour weeks. Financial and physical wellbeing through our comprehensive health...

  • Acacia Creek Cook I/II

    1 month ago

    Union City, United States Grand Lodge, Masonic Homes & Acacia Creek Full time

    Pay Rate: $18.50 - $23.00/hour (dependent on experience)AM or PM Shift is availableWelcome Bonus: $5,000Acacia Creek Retirement Community, located on the hills above Union City, is looking for a Cook II to join our team.You will be offered: Work/life balance working 40-hour weeks. Financial and physical wellbeing through our comprehensive health benefits,...

  • Acacia Creek Cook I/II

    2 months ago

    Union City, United States Grand Lodge, Masonic Homes & Acacia Creek Full time

    Job DescriptionJob DescriptionPay Rate: $18.50 - $23.00/hour (dependent on experience)AM or PM Shift is availableWelcome Bonus: $5,000Acacia Creek Retirement Community, located on the hills above Union City, is looking for a Cook II to join our team.You will be offered:Work/life balance working 40-hour weeks.Financial and physical wellbeing through our...

  • Lending Operations Specialist I

    1 week ago

    Union City, United States Simmons Bank Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.The Credit Administration Specialist I performs a variety of administrative tasks to support the closing of commercial and agricultural loans, including preparing all closing documents through the loan...

  • Financial Analyst I or II

    1 week ago

    American Fork, United States Intermountain Health Full time

    Job Description: This position provides analysis and reports related to the budgeting, strategic planning, activity based costing, variance, patient accounts and operations data, and ad-hoc analysis processes which are used to ensure sound financial operations. This position provides decision support to management. Performs duties under initial close...

  • CDL-A Truck Driver

    2 months ago

    Fork Union, United States U.S. Xpress Full time

    U.S. Xpress is Now Hiring Walmart Dedicated CDL-A Drivers - Gordonsville, VA! Home Daily - Earn Up to $1,500/Week - $1,000 Sign-On Bonus LIMITED TIME! U.S. Xpress is now offering a Walmart Dedicated opportunity! Drivers average $1,500 weekly, get paid vacation, and receive great benefits! Plus, 100% no-touch freight. Top Benefits: $1,000 Sign-On...

  • Lending Operations Specialist I

    2 weeks ago

    Union City, United States Simmons Bank Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Credit Administration Specialist I performs a variety of administrative tasks to support the closing of commercial and agricultural loans, including preparing all closing documents through the loan...

  • CDL-A Truck Driver

    2 weeks ago

    Fork Union, United States U.S. Xpress Full time

    U.S. Xpress is Now Hiring Walmart Dedicated CDL-A Drivers - Gordonsville, VA! Home Daily - Earn Up to $1,500/Week - $1,000 Sign-On Bonus LIMITED TIME! U.S. Xpress is now offering a Walmart Dedicated opportunity! Drivers average $1,500 weekly, get paid vacation, and receive great benefits! Plus, 100% no-touch freight. Top Benefits: $1,000 Sign-On...

  • Sales Operations Specialist II

    2 months ago

    Union Valley, Texas, United States McCormick & Company Full time

    McCormick & Company, Inc., a global leader in the spice, specialty flavor, and seasonings industry, is seeking a full-time Sales Operations Specialist II in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, MD or our McFONA site in Geneva, IL. This role will report to a Sales Operations Manager. McCormick & Company, Incorporated is a...

  • Automation Service Engineer I/II

    3 weeks ago

    Union City, United States BillionToOne Full time

    BillionToOne , is a next-generation molecular diagnostics company dedicated to developing powerful and accurate diagnostic tests that are accessible to all. The company's innovative QCT molecular counting technology significantly enhances the resolution of disease detection using cell-free DNA by over 1,000-fold. This groundbreaking technology is integral to...

  • HFA Client Relationship Specialist II

    4 weeks ago

    Union, United States Huntington Bancshares, Inc. Full time

    HFA Service Specialists provides client relationship building partnerships with Advisor(s) and is responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation and maintenanc Relationship Specialist, Client Relations, Relationship Manager, Relationship, Specialist, Banking, Business...

  • Strategic Sourcing Program Specialist

    1 week ago

    Union, United States Great American Insurance Company Full time

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty...

  • Automation Service Engineer I/II

    4 weeks ago

    Union City, United States BillionToOne Full time

    BillionToOne is a next-generation molecular diagnostics company dedicated to developing powerful and accurate diagnostic tests that are accessible to all. Our innovative QCT molecular counting technology significantly enhances the resolution of disease detection using cell-free DNA by over a thousandfold. This groundbreaking technology is integral to our...

  • Behavior Specialist PT

    1 month ago

    American Fork, United States Wasatch Behavioral Health Full time

    Job DescriptionJob DescriptionJoin our dynamic team at Wasatch Behavioral Health as a Part-Time Behavior Specialist in the STRIDE Program located in American Fork, Utah. This role offers an exciting opportunity to make a meaningful impact on the lives of individuals in need. As a Behavior Specialist, you will have the chance to apply your skills and...