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Data Analyst

2 months ago

Honolulu, United States Proservice Hawaii Full time

JOIN YOUR PROHANA Listed as one of Hawaii's Best Places to Work for over 17 years and Hawaii's Top 250 Businesses, at ProService our PROhana isn't just your co-workers, it's your community. Being a member of our PROhana means you'll be joining a team of other high performing individuals committed to and motivated by our core mission: Empowering Hawaii Employers to Succeed. DATA ANALYST Our technology team is made up of the people who keep our company running smoothly. We ensure that we have the right systems in place to manage our data, keep our security tight, and see that our employees have the right technology tools to do their jobs well and serve our clients. As a Data Analyst, your mission is to drive the organization's commitment to measuring and improving business outcomes, with a primary focus on enhancing the client experience. Your role is pivotal in achieving this mission by utilizing data analytics and insights to identify opportunities for data-driven decision-making and process improvement within the organization. What You'll Bring To The Team Enhance Client Experience: Your analytical expertise will be instrumental in elevating our client's experience by providing data-driven insights and recommendations for improvements. Democratize Data: Utilize your skills in business intelligence and advanced analytics tools to democratize and make data more accessible across the enterprise, ensuring that data is a valuable resource for decision-makers. You'll act as a bridge between departments, fostering collaboration in data-driven decision-making. Data Accessibility: Take charge of ensuring the storage and accessibility of data to relevant stakeholders. Your role is about breaking down data silos and making data-driven decisions accessible to all. You'll lead data management, cleansing, and transformation, ensuring data quality and reliability. Improving Business Outcomes: Your daily work will be dedicated to improving business outcomes, including measurable achievements such as lowering the cost of acquisition, enhancing operational efficiency, and increasing client retention. You'll create compelling reports, charts, and dashboards that not only present data but also tell the story of our business and guide strategic decisions. Experience: Bachelor's degree in Business, Mathematics, or Technology field required. 2+ years of hands-on experience in data analysis, demonstrating proficiency in tools like Excel, Python, R, or SQL. Understanding of AI and machine learning concepts and how it is applicable to analytics. 2+ years experience with reporting/visualization tools including Tableau, SSRS, or PowerBI. Understanding of PEO market or other B2B service industry preferred. Key Skills: Analytics Leader: Excel in data analysis techniques and the translation of data into actionable insights that drive business success. Verbal & Written Communication: Excellent skills to effectively communicate data-driven insights to both technical and non-technical stakeholders, guiding decision-making at all levels. Team Player: Ability to collaborate and work within cross functional teams which may span across various departments and levels within the organization. Critical Innovator: Creative problem-solver, continually seeking innovative solutions to meet business needs. Why You'll Love ProService A commitment to holistic well being. Generous employer contribution toward medical benefits, paid holidays and PTO, paid parental leave, student loan repayment assistance and 401k match are just a few of the ways we demonstrate our commitment to our PROhana's physical, mental and financial well being. Professional Growth & Development. We offer opportunities for continuing education and make new opportunities available internally first. At ProService, We Learn & We Play for Keeps. We hold ourselves to the highest standard and strive towards excellence. However, we know (from experience) the road to excellence is paved with lessons learned and we give our PROhana the space to take on new challenges, to make mistakes and to learn from them #J-18808-Ljbffr