Benefits & LOA Coordinator
3 weeks ago
Job Summary:
The Benefits Coordinator will be responsible for the daily administration of employee benefits programs, including Disability and FMLA claims management, ensuring accuracy in record-keeping, and providing excellent customer service to employees regarding their benefits inquiries. This role requires a strong attention to detail, excellent communication skills, and the ability to handle confidential information with discretion.
Responsibilities:
Key Accountabilities:
Manage all employee leaves i.e. FMLA, PFML, STD, LTD, and Workers Compensation for compliance with company policy and applicable laws
Assist with the administration of various employee benefit programs, such as group health, flexible spending accounts, dental and vision, disability and life insurance, 401(k) and RRSP
Process benefit plan enrollments, including changes, open enrollment, plan documents, and plan regulatory guidelines in accordance with Company policies
Audit vendor bills; reconcile HRIS and other reports to monthly billing to ensure accurate payment and enrollment; prepare invoices and present bills for timely payment
Review and resolve daily integration errors
Research and respond to employee questions regarding all aspects of benefits and act as a liaison between employee and insurance carriers/third party benefits administrator to ensure timely resolution of issues
Conduct comprehensive benefits orientation for new hires
Ensuring compliance with State and Federal laws including ERISA, COBRA, HIPAA, DOL, and other applicable regulations
Provide support to the Benefits team on projects and other ad-hoc requests as needed, and support general inquiries on all benefit plans during peak periods and open enrollment
Performs other related duties as assigned
Education and Experience:
Associates or Bachelors degree
2+ years of experience in benefits administration or in a related field
Experience with HRIS systems. Workday experience preferred.
Skills and Behaviors:
Experience with Microsoft Office Suite, specifically Excel
Excellent verbal and written communication skills
Attention to detail, strong organizational skills, and ability to work in a fast-paced environment
Ability to work independently under general direction
Ability to organize, prioritize, and perform multiple tasks to complete job function in an orderly, efficient manner
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