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Patient Care Coordinator

2 months ago

Davenport, United States Mission Veterinary Partners Full time

Overview

Whitehaven Veterinary Center has an opportunity for a full time Patient Care Coordinatorto join our team

Passionate about delivering exceptional client service.

Location:

5320 Belle Ave, Davenport, IA 52807

Shift Details:

4 day work week w/ rotating Saturdays

Compensation:

$17 - $19/hr

***$500 Signing Bonus***

Job Summary:

As a Patient Care Coordinator, you will be the voice for the voiceless, advocating for the needs and well-being of our beloved pets. Your mission is to ensure that every visit to our hospital is a tail-wagging, purr-fect experience for both pets and their owners. You will own the positive experience in our hospital, from the moment a pet enters our doors to the moment they leave with a happy owner in tow.

Key Responsibilities:

Pet Advocate: Be the champion for our furry patients, ensuring their needs are met and their well-being is prioritized.

Client Education: Provide clear, compassionate communication to pet owners, helping them understand their pet's health needs and treatments.

Experience Ownership: Create a warm, welcoming environment for pets and their parents, ensuring each visit is stress-free and positive.

Service Improvement: Continuously seek out ways to enhance our services and the overall client experience.

Community Engagement: Foster strong relationships with pet owners and the local community through events, social media, and educational outreach.

What We're Looking For:

  • A deep love and passion for animals.
  • Exceptional communication skills with the ability to connect with both pets and their owners.
  • A positive, proactive attitude and a commitment to providing outstanding customer service.
  • Experience in the veterinary field or a strong desire to learn and grow within it.
  • Creativity and enthusiasm for improving the client and pet experience.
Ready to Join the Pack?

If you're ready to become our Pet Care Ambassador and make a pawsitive impact, we want to hear from you

Apply today and help us create a world where every pet feels loved and every pet parent feels valued.

Why Join Us?
  • Team Spirit: Be part of a supportive, fun-loving team that shares your passion for pets.
  • Growth Opportunities: Expand your knowledge and skills with ongoing training and development.
  • Make a Difference: Play a key role in enhancing the lives of pets and their families.
Benefits we offer:
  • Career & Educational advancement opportunities
  • FSA and HSA options available
  • 401K starting on day 1- Company 4% match
  • Medical, Dental, Vision Insurance for you & your family
  • Additional Insurances Available:
    • Life Insurance AD&D
    • Short Term Disability Insurance
    • Long Term Disability Insurance
    • Critical Illness Insurance
    • Accidental Insurance
  • Discounts for your pets
  • Annual scrub allowance


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