CX Digital Success Manager

3 weeks ago

St Paul, United States EDB Full time

**A Little About Us** Innovative, collaborative minds wanted. The world loves Postgres. We envision a world where organizations thrive by harnessing the full power of Postgres, the world’s fastest growing and most loved and used open source database. Our mission is to enable data teams everywhere to harness the full power of Postgres, whether on premises or in the cloud, with high availability, reliability, scalability, and security. We’re #1 in Postgres. We aspire to become #1 in Postgres AI. We’ve been major contributors to Postgres since the beginning and we are proud to call thousands of boundary-pushing customers our partners. Proud though we are, we are not resting on our laurels. There’s plenty of work to do. The good news is that everything we do will impact Postgres, which is to say that it will impact the world. No pressure. EDB empowers organizations to take control of their data. As one of the leading contributors to the vibrant and fast-growing Postgres community, EDB is committed to driving innovation in AI, data and enterprise database technology. Our work is fueled by creative, dedicated people who are committed to help our customers and the community take Postgres everywhere. Join us **CX Digital Success Manager** **Job Summary:** Enterprise DB is seeking a highly motivated and experienced CX Digitial Success Manager to join our team. The CX Digital Success Manager will be responsible for customer success data strategy and integrity, reporting and monitoring business performance and optimizing operations and processes within the Customer Success team to drive efficiency and effectiveness. **Key Responsibilities:** + Develop a comprehensive digital customer success strategy tailored to the needs of smaller customers, focusing on scalable solutions to drive product adoption, value realization, and customer loyalty. + Produce high-quality, engaging digital content tailored to different stages of the customer journey, including educational materials, product guides, tutorials, FAQs, and success stories, ensuring relevance and accessibility to the target customer segment. + Leverage the latest in digital technologies, including customer success platforms, CRM tools, content management systems, and analytics tools, to automate and optimize the delivery of digital customer success initiatives. + Regularly analyze campaign and content performance and customer engagement metrics to assess the effectiveness of digital customer success efforts, making data-driven decisions to optimize strategies and tactics and to continuously improve content, campaigns, and overall digital customer success initiatives. + Work closely with cross-functional stakeholders to ensure alignment on customer success goals and processes, sharing insights and feedback to enhance the overall customer experience. **Requirements:** + Ability to develop and implement comprehensive digital customer success strategies that align with the company’s goals and address the needs of smaller customer segments. + Strong writing and content creation skills with the ability to produce engaging, informative, and compelling content tailored to various stages of the customer journey. Proficiency in storytelling to highlight product benefits, customer success stories, and use cases. + Proficiency with customer success platforms, CRM software, content management systems (CMS), marketing/email automation tools and digital analytics tools. Ability to quickly adapt to new technologies and platforms is crucial. + Proficiency in using analytics tools to measure campaign performance, customer engagement, and content effectiveness. Ability to interpret data, draw insights, and make data-driven decisions to improve digital customer success efforts. + 5+ years working for SaaS company, including 2+ years in a CX program management, portfolio management or practices role + Excellent analytical and problem-solving skills + Strong communication and interpersonal skills + Ability to work independently and collaboratively in a fast-paced, dynamic environment + Bachelor’s degree in relevant field EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to Modern Health to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to June 2024 Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits. We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity. EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee. \#LI-Remote #BI-Remote

  • Digital Marketing Manager

    6 days ago

    St Paul, United States Marvin Full time

    Digital Marketing Manager ID 2024-3746 Department Marketing Position Type Regular Location US-MN-Eagan Job Overview We are looking for a Marketing Manager, Digital to lead and align strategic marketing initiatives that result in effective brand, promotional and product marketing plans that...

  • Digital Marketing Manager

    3 weeks ago

    St Paul, United States Howtoecommerce Full time

    Want to build a stronger, more sustainable future and cultivate your career? Join Cargill’s global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate...

  • Digital Printer

    4 days ago

    St. Paul, United States The Vomela Companies Full time

    JOB SUMMARYTo operate and maintain digital printers DUTIES & RESPONSIBILITIESDaily maintenance of printersSet up and operate printers. Verify colors by matching customer requirements.Verify substrate is as outlined in job packetVerify Ink adhesive to substrateRecord all material usage for printing area. Maintain material inventory. Color calibration...

  • Digital Fulfillment Assistant

    3 days ago

    St Paul, United States Jostens Full time

    Digital Fulfillment Assistant Job Type: Full-Time Seasonal, Non-exempt (eligible for OT) Position Length: July 29 - December Location: Eagan, MN This role supports the Jostens. PIX Operations Team with the management of School Picture Day digital dat Seasonal, Fulfillment, Digital, Assistant, Operations, Customer Service, Manufacturing

  • Digital Marketing Manager

    3 weeks ago

    Saint Paul, Minnesota, United States Marvin Full time

    Job Overview: We are looking for a Marketing Manager, Digital to lead and align strategic marketing initiatives that result in effective brand, promotional and product marketing plans that expand brand relevance, create engagement, increase consideration, and drive sales.   The ideal candidate for this role is a digital marketing expert with a proven...

  • Salon Success Manager

    3 weeks ago

    St Petersburg, United States Simply Organic Beauty Full time

    DEPARTMENT: SALES/ACCOUNT MANAGEMENTHOURS: M-F | 9:00AM - 6:00PM (NOT A REMOTE POSITION)ROLE & RESPONSIBILITIESAs a Simply Organic Beauty Salon Success Manager, you’ll embolden and enable entrepreneurs and artists (hairdressers and salon owners) to achieve their full potential with clean beauty products and game-changing salon business support — all...

  • Salon Success Manager

    3 weeks ago

    St Petersburg, United States Simply Organic Beauty Full time

    DEPARTMENT: SALES/ACCOUNT MANAGEMENTHOURS: M-F | 9:00AM - 6:00PM (NOT A REMOTE POSITION)ROLE & RESPONSIBILITIESAs a Simply Organic Beauty Salon Success Manager, you’ll embolden and enable entrepreneurs and artists (hairdressers and salon owners) to achieve their full potential with clean beauty products and game-changing salon business support — all...

  • Digital Marketing Specialist + Analytics

    1 week ago

    St Paul, United States Creative Circle Full time

    Description Our agency client is looking for a Digital Marketing Specialist with a strong analytics mindset in a contract-to-hire position. This role is: - 40 hours/week - 6 Month Freelance, convert at 6 months - Fully Remote The ideal Digital Marketing Specialist will have: - 2-4+ years' experience in digital marketing, both in analytics and campaign...

  • Digital Marketing Manager

    5 days ago

    St Louis, United States McAfee Institute Full time

    Location: Chesterfield, MO - This is an Onsite RoleNote: We are not seeking an agency for this role.About Us:McAfee Institute is a leading provider in intelligence, investigations, and law enforcement training, dedicated to inspiring and motivating professionals across the globe. We are looking for a passionate and experienced Digital Marketing Manager to...

  • E-commerce Product Data Coordinator

    2 weeks ago

    St Paul, United States Milestone AV Full time

    Digital Marketing Coordinator page is loaded Digital Marketing Coordinator Apply locations Eden Prairie time type Full time posted on Posted 11 Days Ago job requisition id R03168 Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE Legrand AV has an exciting opportunity for aMarketing Coordinator – Digital,to join the...

  • Manager, Digital Marketing

    2 days ago

    St Petersburg, United States Rays Baseball Club LLC Full time

    The Digital Marketing Manager will be responsible for communication to Rays fans and ticket buyers done through email and website communications from concept to execution and analysis. A successful candidate will be a forward-thinker, who can amplify Rays emails and website presence. Role and Responsibilities Assist Marketing Director with digital marketing...

  • Manager, Digital Marketing

    1 week ago

    St Petersburg, United States Rays Baseball Club LLC Full time

    The Digital Marketing Manager will be responsible for communication to Rays fans and ticket buyers done through email and website communications from concept to execution and analysis. A successful candidate will be a forward-thinker, who can amplify Rays emails and website presence. Role and Responsibilities Assist Marketing Director with digital...

  • Operational Reporting Project Manager

    7 days ago

    Saint Paul, United States Radiant Digital Full time

    Job DescriptionJob DescriptionPosition: Operational Reporting Project ManagerLocation: Hybrid - St. Paul, MNDuration: 12 MonthsSkills & Qualifications• Level of Education: B.S. or B.A. Degree• Certification: Degree program in Project Management or related field or relevant certification in the role.• Years of experience in Position Title: Five years of...

  • Digital Project Manager

    1 week ago

    St Louis Park, United States Irish Titan Full time

    Digital Project Manager Job Description Full disclosure: This is not a "by the numbers" job, because we are not a "by the numbers" company. We are, however, the recipient of multiple Best Places to Work awards, and a place for the brave and bold. We are a growing digital agency seeking a talented, driven individual to come along not for the ride, but to help...

  • Digital Advertising Team Manager

    2 days ago

    St Louis, United States ANSIRA PARTNERS LLC Full time

    As a Team Manager,you oversee a team of Strategists and Analysts who partner with single and multi-rooftop dealerships to develop and implement multi-channel digital advertising campaigns, and are responsible for successful advertising execution. The Manager utilizes advanced management skills and advertising expertise to drive client strategies and to...

  • Digital Sales Coordinator

    4 days ago

    St. Louis, United States KTVL Full time

    KDNL is seeking a Digital Sales Coordinator who will ensure all digital objectives, including internet and mobile, meet or exceed company revenue growth goals. This person will become an expert in Sinclair’s digital capabilities and be able to enter, maintain, and report on digital campaigns solutions to station marketing consultants and Sales...

  • Digital Advertising Team Manager

    1 week ago

    St Louis, United States ANSIRA PARTNERS LLC Full time

    As a Team Manager,you oversee a team of Strategists and Analysts who partner with single and multi-rooftop dealerships to develop and implement multi-channel digital advertising campaigns, and are responsible for successful advertising execution. The Manager utilizes advanced management skills and advertising expertise to drive client strategies and to...

  • Digital Advertising Team Manager

    2 weeks ago

    St Louis, United States ANSIRA PARTNERS LLC Full time

    As a Team Manager,you oversee a team of Strategists and Analysts who partner with single and multi-rooftop dealerships to develop and implement multi-channel digital advertising campaigns, and are responsible for successful advertising execution. The Manager utilizes advanced management skills and advertising expertise to drive client strategies and to...

  • Digital Advertising Team Manager

    6 days ago

    St Louis, United States ANSIRA PARTNERS LLC Full time

    As a Team Manager,you oversee a team of Strategists and Analysts who partner with single and multi-rooftop dealerships to develop and implement multi-channel digital advertising campaigns, and are responsible for successful advertising execution. The Manager utilizes advanced management skills and advertising expertise to drive client strategies and to...

  • Manager of Experience Design

    4 weeks ago

    Saint Paul, Minnesota, United States Marvin Full time

    Job Overview: Job Description   Marvin Lumber and Cedar Company LLC is seeking a Manager of Experience Design in Eagan, Minnesota, to be responsible for overseeing and managing design excellence of Customer Experience Design team. This role will play a crucial role in shaping the visual and user experience of physical and digital products, services or...