Current jobs related to Technical Support Engineer - Mahwah - Mindray North America

  • Junior Technical Support Specialist

    3 weeks ago

    Mahwah, New Jersey, United States Commend Americas Full time

    Join Our Team at Commend AmericasAt Commend Americas, we believe that exceptional individuals are the foundation of our success. As we continue to grow, we are on the lookout for intelligent, dedicated, and collaborative professionals to enhance our dynamic team. Our workplace culture promotes transparency and flexibility, allowing us to focus on improving...

  • Technical Support Specialist

    2 weeks ago

    Mahwah, New Jersey, United States Softworld Inc Full time

    **Digital Support Specialist Role**Softworld Inc is seeking a highly skilled Digital Support Specialist to deliver exceptional technical support to our customers.**Key Responsibilities:**Provide expert technical support to customers via various communication channels.Troubleshoot and resolve complex technical issues in a timely and professional...

  • Senior Technical Specialist

    9 hours ago

    Mahwah, New Jersey, United States The Judge Group Full time

    Job SummaryWe are seeking a highly skilled Associate Engineer to join our team at The Judge Group. As a key member of our engineering team, you will be responsible for delivering high-quality solutions and contributing to the success of our clients.Key ResponsibilitiesProvide technical expertise and guidance to clients and internal stakeholdersDevelop and...

  • Associate Engineer, Manufacturing Engineering

    5 days ago

    Mahwah, United States The Judge Group Full time

    Our client is currently seeking a Associate Engineer, Manufacturing Engineering for an 18 month contract.Medical device experience is preferred.Updated POSITION SUMMARY: As Operations Engineer with the Operations team, you will provide manufacturing engineering leadership and lead projects for assigned cells within our Mahwah, NJ site. You will work closely...

  • HVAC Sales Engineer

    4 weeks ago

    Mahwah, United States Hughes Environmental Engineering Full time $75,000 - $85,000

    Job DescriptionJob Description HVAC Sales EngineerBased in Mahwah, NJ, Hughes Environmental Engineering is one of the largest and most well-regarded HVAC service and engineering firms in our area. We are a mid-sized, family- owned business with 95 employees, and have been in business since 1935. As we continue our projected growth this year, we are seeking...

  • HVAC Solutions Sales Engineer

    2 weeks ago

    Mahwah, New Jersey, United States Hughes Environmental Engineering Full time

    Job OverviewPosition: HVAC Solutions Sales EngineerHughes Environmental Engineering, a prominent HVAC service and engineering firm, is actively seeking a skilled Sales Engineer. We pride ourselves on being a mid-sized, family-owned enterprise with a strong reputation in the industry. As a Sales Engineer, your primary responsibility will be to secure...

  • Senior CAD Design Engineer

    2 weeks ago

    Mahwah, New Jersey, United States Impact Business Group Inc Full time

    Job Opportunity: Sr. CAD EngineerAbout the Role:We are seeking a highly skilled Sr. CAD Engineer to join our team at Impact Business Group Inc. as a 12-month + Contract.Key Responsibilities:Design and develop complex CAD models and assembliesCollaborate with cross-functional teams to ensure design meets business requirementsDevelop and maintain CAD standards...

  • Manufacturing Operations Engineer

    2 months ago

    Mahwah, United States Kelly Science, Engineering, Technology & Telecom Full time

    Manufacturing Operations Engineer Location: (ONSITE) – Mahwah, New Jersey (07430)Duration: 6+ month contract - (Opportunity for contract extension)Type: W2 contract (NO C2C OR THIRD PARTY)Work Authorization - Must be able to work in the U.S. with approved authorization status. Visa sponsorship is not available now or in the future for this role.As a...

  • Manufacturing Operations Engineer

    2 months ago

    Mahwah, United States Kelly Science, Engineering, Technology & Telecom Full time

    Manufacturing Operations Engineer Location: (ONSITE) – Mahwah, New Jersey (07430)Duration: 6+ month contract - (Opportunity for contract extension)Type: W2 contract (NO C2C OR THIRD PARTY)Work Authorization - Must be able to work in the U.S. with approved authorization status. Visa sponsorship is not available now or in the future for this role.As a...

  • Automation Engineering Manager

    2 weeks ago

    Mahwah, New Jersey, United States Stryker Full time

    Work Flexibility: Onsite Who we seek: Performance-driven leaders. Individuals who foster process enhancements and utilize their team's skills to consistently elevate performance and efficiency.Experts in their field. Leaders who not only supervise the collection, evaluation, and interpretation of data but can also convey insights on various topics as...

  • Senior CAD Design Engineer

    2 weeks ago

    Mahwah, New Jersey, United States Impact Business Group Inc Full time

    Job Opportunity: Sr. CAD EngineerAbout the Role:We are seeking a highly skilled Sr. CAD Engineer to join our team at Impact Business Group Inc. as a 12-month + contract position.Key Responsibilities:Design and develop complex CAD models and assembliesCollaborate with cross-functional teams to ensure design meets business requirementsDevelop and maintain CAD...

  • Senior Engineer, CAD\/CAE Engineering

    4 weeks ago

    Mahwah, United States The Judge Group Full time

    Our client is currently seeking a Senior Engineer, CAD/CAE Engineering for a 12 month + contract. Description/Comment:We are seeking a highly motivated Senior Engineer to apply and develop innovative simulation methodologies to characterize and optimize next generation implant designs, processes, and surgical procedures. As the Senior Engineer, you must be...

  • Engineering Project Manager

    1 month ago

    Mahwah, United States HYTORC Full time

    Job DescriptionJob DescriptionFounded in 1968, HYTORC pioneered the first powered torque tool system and continues to be the premier provider of bolting solutions through constant investment and innovation; culminating in today’s series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software...

  • Technical Accounting Manager

    2 months ago

    Mahwah, United States Polestar Full time

    Job DescriptionJob DescriptionAt Polestar we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional with experience leading teams to support our global financial reporting and technical accounting team.Let us describe the...

  • Technical Accounting Manager

    2 months ago

    Mahwah, United States Polestar Full time

    Job DescriptionJob DescriptionAt Polestar we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional with experience leading teams to support our global financial reporting and technical accounting team.Let us describe the...

  • Technical Accounting Manager

    1 week ago

    Mahwah, United States Polestar Full time

    Job DescriptionJob DescriptionAt Polestar we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional with experience leading teams to support our global financial reporting and technical accounting team.Let us describe the...

  • Engineering Project Manager

    1 month ago

    Mahwah, United States HYTORC Full time

    Job DescriptionJob DescriptionFounded in 1968, HYTORC pioneered the first powered torque tool system and continues to be the premier provider of bolting solutions through constant investment and innovation; culminating in today’s series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software...

  • Junior Engineering Specialist

    2 weeks ago

    Mahwah, New Jersey, United States System One Full time

    Position Title : Junior Engineering SpecialistWork Location : Mahwah, NJSchedule: 8:00am to 5:00pm, Monday to FridayEmployment Type: Contract with potential for extension or transition to a permanent roleKey Responsibilities• Oversee and coordinate project timelines in collaboration with a multidisciplinary team.• Identify and implement tailored...

  • Production Engineering Specialist

    2 weeks ago

    Mahwah, New Jersey, United States Actalent Full time

    Production Engineering Specialist Job Overview: The role involves providing technical assistance to the Product Transfer division, which manages Manufacturing Transfers and essential supply continuity initiatives. The position includes supporting PPAP and related tasks with both new and established suppliers. Strong communication skills are essential, as...

  • Principal Quality Engineer

    2 weeks ago

    Mahwah, New Jersey, United States Stryker Group LLC Full time

    Stryker Group LLC is seeking a Senior Quality Assurance Engineer to join our team. In this pivotal role, you will work alongside various internal teams to enhance product quality, pinpoint opportunities for continuous improvement, and deliver technical and compliance support.Who we are looking for:Committed achievers: Individuals who excel in a dynamic...

Technical Support Engineer

3 months ago

Mahwah, United States Mindray North America Full time
Ultrasound Technical Support

Milpitas CA

Job Summary:

Ultrasound Technical Support Engineer (TSE) supports our premium ultrasound products for our customers and field staff by providing technical assistance and operational guidance. Typically this support is over the phone and some field visits may be required. TSE will be distinguished by their ability to gain technical expertise, apply problem solving abilities and their resourcefulness in diagnosing and providing customer solutions. This proficiency will be combined with timeliness and reliable follow-through in resolving customer calls. A sense of urgency regarding customer support and an enthusiastic, positive demeanor is essential.

This position also provides opportunities for hands-on failure analysis of returned parts, repair, and testing of assemblies as well as a lab for use in support of customer equipment calls when not supporting customers directly.

Position Specifications:

Essential Functions

  1. Provide first-line technical phone support to customers, dealer service network, and Sales/Applications team
  2. Reproduce, document, and resolve customer issues
  3. Work with internal groups (Engineering, Manufacturing, Sales, Finance, Operations, and Marketing) to address customer questions and issues
  4. Understand, set, manage, and exceed customer expectations
  5. Identify product and operational-related issues and assist cross-functional teams in generating solutions
  6. Create, and maintain documentation, process standards, and service information


Knowledge/Educational Requirement
  • BS degree with a minimum of 3-5 years of experience (BS in BSEE/EET/CS preferred); or non-degree with 7+ years of experience
  • Diagnostic ultrasound service/support experience is strongly preferred
Skills and Abilities
  • Excellent organization and attention to detail
  • Demonstrated methodical/scientific approach to troubleshooting
  • Outstanding written/verbal communication and interpersonal skills
  • A passion for working directly with customers
  • Must be able to multitask and have excellent follow-through skills
  • Must be computer savvy with OS experience (Windows, MS Office Suite)
  • Able to promptly answer support-related emails, phone calls, and other electronic communications.
  • Basic understanding of network technology (Network+ certification is preferred)
  • Self-motivated; works effectively with minimal supervision
  • Team-oriented individual with exceptional communication and facilitation skills


Mindray North America offers an attractive compensation and benefits package plus an exciting professional environment. Only those who meet our requirements will be contacted. Mindray North America is an equal opportunity employer M/F/D/V