Current jobs related to Team Lead with Call Center experience - Charleston - COFORGE Marketing

  • Experienced HVAC Call Center Manager

    3 weeks ago

    Charleston, United States Anchor Heating and Air Full time

    Job DescriptionJob DescriptionThe HVAC Call Center Manager is responsible for overseeing the daily operations of the call center at Anchor Heating and Air. This role involves managing a team of customer service representatives (CSRs), ensuring high levels of customer service, and optimizing call center procedures to support sales and service...

  • Experienced HVAC Call Center Manager

    4 days ago

    Charleston, United States Anchor Heating and Air Full time

    Job DescriptionJob DescriptionThe HVAC Call Center Manager is responsible for overseeing the daily operations of the call center at Anchor Heating and Air. This role involves managing a team of customer service representatives (CSRs), ensuring high levels of customer service, and optimizing call center procedures to support sales and service...

  • Call Center Scheduler

    2 months ago

    Charleston, United States CAMC Health System Full time

    Job Summary Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits for multiple participating ambulatory clinics, by collecting all necessary information for schedule and registration preparation. Responsibilities • Staff Call Center Scheduling telephone lines. • Responsible for handling telephone calls to multiple...

  • Customer Service Representative

    2 days ago

    Charleston, West Virginia, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and selling banking products over the phone.Key ResponsibilitiesProvide timely and effective...

  • Call Center Representative

    1 week ago

    North Charleston, United States Aucera Full time

    Job Description We are currently seeking enthusiastic Call Center Representatives to assist our world class client with selling life insurance. Aucera will take the time to invest in your success and give you the opportunity to become licensed. You'll work in an environment that is rewarding and fun, with coworkers who truly passionate about what they do. ...

  • Call Center Representative

    1 week ago

    North Charleston, United States Aucera Full time

    Job Description We are currently seeking enthusiastic Call Center Representatives to assist our world class client with selling life insurance. Aucera will take the time to invest in your success and give you the opportunity to become licensed. You'll work in an environment that is rewarding and fun, with coworkers who truly passionate about what they do. ...

  • Call Center Operator

    2 months ago

    North Charleston, United States OneOncology Full time

    Lowcountry Oncology Associates mission is delivering high-quality and compassionate cancer care in our community, for our community and by oncologist who in live in our community. Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve. Job...

  • Neurosurgeon at a Leading Trauma Center

    2 weeks ago

    Charleston, West Virginia, United States Charleston Area Medical Center Full time

    Neurosurgeon Position in Charleston, WVWe are looking for a talented Neurosurgeon to become part of our esteemed team at Charleston Area Medical Center (CAMC) in Charleston, West Virginia. This role involves working within a well-established practice that manages a significant patient load.Possession of an MD, DO degree or equivalent from an accredited...

  • Neurosurgeon at Leading Trauma Center

    2 weeks ago

    Charleston, West Virginia, United States Charleston Area Medical Center Full time

    Neurosurgeon Position in Charleston, WVWe are in search of a proficient Neurosurgeon to become a part of our esteemed medical team at Charleston Area Medical Center (CAMC) in Charleston, West Virginia. This role offers the chance to work within a well-established practice that handles a significant patient load.MD or DO degree or equivalent from a recognized...

  • Call Center Representative

    2 months ago

    Charleston, United States Hyundai of North Charleston Full time

    The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate...

  • Neurosurgeon Position at a Leading Trauma Center

    7 days ago

    Charleston, West Virginia, United States Charleston Area Medical Center Full time

    Neurosurgeon Opportunity at Charleston Area Medical CenterWe are currently seeking a proficient Neurosurgeon to become a vital part of our esteemed practice at Charleston Area Medical Center (CAMC) in Charleston, West Virginia. This role involves working within a well-established framework characterized by a substantial patient influx.Possession of an MD, DO...

  • Clinical Team Lead

    2 months ago

    Charleston, United States FamilyCare Health Centers Full time

    Job DescriptionJob DescriptionWe're looking for a Clinical Team Lead! (CMA) at our Childrens Medicine Center LocationGet to know us:FamilyCare Health Centers can promise you an environment that not only encourages your best, but also rewards it with plenty of room to grow. We are a nationally recognized FQHC- federally qualified health center. We operate...

  • Call Center Sales Representative

    3 months ago

    North Charleston, United States Aucera Full time

    Job Description Call Center Professionals, if you're passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies...

  • Electrophysiologist Position Available at Leading Medical Center

    2 weeks ago

    Charleston, West Virginia, United States Charleston Area Medical Center Full time

    Position Overview: The Charleston Area Medical Center is actively seeking a skilled Electrophysiologist to join our esteemed team. Candidates must be board certified or board eligible and possess expertise in a wide range of electrophysiological techniques.Opportunity Highlights:Competitive Compensation: Enjoy a guaranteed salary along with bonus...

  • Clinical Team Lead

    4 weeks ago

    Charleston, United States FamilyCare Health Centers Full time

    Job DescriptionJob DescriptionFamilyCare is looking for a Clinical Team Lead! (CMA) at our Lee Street Location!Get to know us:FamilyCare Health Centers can promise you an environment that not only encourages your best, but also rewards it with plenty of room to grow. We are a nationally recognized FQHC- federally qualified health center. We operate more than...

  • Call Center Agent

    3 months ago

    Charleston, United States Dynata Full time

    Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect,...

  • Call Center Associate

    5 months ago

    Charleston, United States International Game Technology, plc Full time

    Answer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information Connect with internal departments to resolve customers issue by conferencing or transferring call Call Center, Associate, Customer Service, Technology

  • Call Center Representative

    1 month ago

    North Charleston, United States Krause Auto Group Full time

    The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate...

  • Customer Service Representative Call Center

    3 weeks ago

    Charleston, United States City of Cleveland Full time

    CITY OF CLEVELAND CIVIL SERVICE COMMISSION ANNOUNCEMENT# CS2023-128 APPROVED C.S.C. MEETING MINUTES 10/27/2023 Customer Service Representative Call Center Examination (OPEN) APPLY: www.governmentjobs.com/careers/cleveland OPEN DATE: Friday, November 3, 2023 CLOSE DATE: Continuous SALARY: The prevailing salary for this position as established by Ordinance of...

  • Call Center Sales Representative

    1 month ago

    North Charleston, United States Aucera Full time

    Job Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy and we want to train you for your dream career. At Aucera your resume building growth is a priority. As a Call Center Sales Agent, you will ensure a memorable...

Team Lead with Call Center experience

1 month ago

Charleston, United States COFORGE Marketing Full time

We at Coforge are seeking a dynamic Team Leader to join our team. Experience in a Call Center environment is highly preferred. This will be onsite at our office location in Charleston, WV. About us: Coforge is a leading global IT solutions organization. We have a presence in 34 sales offices and 17 delivery centers, and 6 data centers and constantly seek to find new yet simple ways to add value to our clients. At Coforge, we give you the right opportunity and help you achieve your career goals. Coforge is committed to offering exceptional benefits to you and your family, including medical, vision, dental, 401K, short term, and long-term disability. Equal Opportunity Employer: Coforge is an equal opportunities employer and welcomes applications from all sections of society without discrimination. Responsibilities: First line of management for team members. Identify, monitor and resolve performance/behavior/attendance issues. Implement strategies for customer retention in the contact center. Interact with team members of diverse backgrounds, maintaining open communication. Coach team members regularly and deliver bi-annual performance reviews. Provide specific and constructive feedback to encourage performance improvement. Develop relationships within supporting business units to resolve employee issues. Supervise daily operations, including work assignments and attendance monitoring. Meet or exceed all deadlines for scorecard reporting. Handle calls during peak situations. Analyze performance trends and create action plans. Support other Team Leaders as necessary. Demonstrate the Coforge culture through behavior and attitude. Utilize effective oral and written communication skills daily. Demonstrate flexibility by working varying shifts. Maintain professional phone skills in day-to-day experiences. Participate in candidate interview and selection processes. Interact effectively with clients of diverse backgrounds. Perform other duties as needed. Minimum Requirements: Team Lead or Supervisory/Management experience. Experience in customer retention in a contact center. Ability to understand user needs and articulate a solution. Excellent communication skills via documentation, telephone, and e-mail. Superior interpersonal, analytical, and problem-solving skills. Ability to multi-task. Minimum of associate degree or completion of Technical Program; Bachelor's Degree preferred. Preferences: Customer Service experience in a high volume. 2+ years of Call Center experience or equivalent. Exceptional understanding of Customer Service or Help Desk environment. Pay rate: $18/hr on W2 Job Types: Full-time, Contract Pay: $18.00 per hour Expected hours: No less than 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Evening shift Monday to Friday Weekends as needed Experience: Microsoft Office: 1 year (Preferred) Sales: 1 year (Preferred) Ability to Commute: Charleston, WV 25311 (Preferred) Ability to Relocate: Charleston, WV 25311: Relocate before starting work (Preferred) Work Location: In person #J-18808-Ljbffr