Guest Loyalty Specialist

2 months ago


Roseville, United States EchoPark Automotive Full time

Guest Loyalty Specialist in Roseville, CA at EchoPark Automotive

Job Type:

Customer Service Experience:

Associate About

EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities More information about EchoPark Automotive can be found atwww.echopark.com . Job Description

EchoPark Automotive is looking to hire a Guest Loyalty Specialist for our dealershipin Roseville, CA.

The EchoPark Guest Loyalty Specialist manages the guest experience after the sale of the vehicle. The Guest Loyalty Specialist assists the Experience Manager and General Manager in reaching desired targets for guest satisfaction as measured at EchoPark through NPS and online reviews. What You'll Do: Ensure the guest’s happiness and their likelihood to recommend EchoPark to others. At all times act as the owner of the company/guest communication. Own the guest’s concerns until you’ve resolved any issues and/or met the guest’s needs. Answer and return all guest phone calls and emails in a timely, friendly manner. Communicate with sales and recon departments. Schedule appointments. Meet and greet the guest, make the guest feel welcome, and set expectations regarding the upcoming process. Liaise with recon to ensure timely completion and with guests to provide updated information and expectations. Ensure repairs have met company standards and guest expectations. Work to create an outstanding culture of communication with the guest and team. WhatWe’reLooking For: Demonstrated customer service and attention to detail Experience in problem resolution Be transparent Take the high road Willingness to learn Take ownership Celebrate small successes What We Offer: $20 per hour with monthly bonus potential Health, Dental and Vision Insurance 401k with a 4% company match Paid vacation Access to leadership and personal development programs

#J-18808-Ljbffr



  • Roseville, United States Sonic Automotive Full time

    Guest Loyalty Specialist in Roseville, CA at EchoPark Automotive Job Type: Customer Service Experience: Associate About EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for...


  • Roseville, California, United States Life Time Fitness Full time

    Position Overview The Member Engagement Specialist is dedicated to providing exceptional service to all patrons and visitors. As the initial point of interaction, you play a vital role in ensuring that everyone who enters Life Time feels appreciated and welcomed. In this position, you will thrive in a lively and health-oriented atmosphere while fostering...

  • Restaurant Host

    22 hours ago


    Roseville, United States Xperience Restaurant Group Full time

    About Xperience Restaurant GroupXperience Restaurant Group (XRG) is a dynamic and fast-paced restaurant company that prides itself on delivering exceptional customer experiences. We are seeking a highly skilled and enthusiastic Host to join our team.Key ResponsibilitiesGuest Greeting and SeatingDeliver a warm and welcoming greeting to guests upon...


  • Roseville, United States S&C, inc Full time $45,000 - $60,000

    Job DescriptionJob DescriptionHere at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering...


  • Roseville, United States C and S Concepts Full time

    Job DescriptionJob DescriptionHere at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering...


  • Roseville, United States S&C, inc Full time $45,000 - $60,000

    Job DescriptionJob DescriptionHere at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering...


  • Roseville, United States University of Beer Full time

    Job Title: Food Preparation SpecialistJob Summary:We are seeking a skilled Food Preparation Specialist to join our team at University of Beer. As a key member of our kitchen staff, you will be responsible for assisting in food preparation and maintaining a clean and organized kitchen environment.Key Responsibilities:Assist in food preparation, including...


  • Roseville, United States SeaQuest Full time

    SeaQuest is seeking a dedicated and passionate Animal Care Specialist to join our team! As an Animal Care Specialist, you will play a vital role in ensuring the well-being of our diverse animal residents. You will be responsible for providing exceptional care, maintaining their habitats, and educating visitors about these fascinating...


  • Roseville, United States SeaQuest Full time

    SeaQuest is seeking passionate individuals to join our Wildlife Husbandry Team! At SeaQuest, we strive to create unforgettable experiences for our guests by providing a unique opportunity to interact with animals from around the world. Our dedicated team members play a vital role in ensuring the well-being of our diverse animal population and delivering...


  • Roseville, United States Epic Travel Staffing Allied Full time

    Epic Travel Staffing Alliedis currently seeking a traveling Interventional Radiology Specialist for an exciting opportunity.Position Overview:Specialty:Interventional Radiology SpecialistDiscipline:Allied Health ProfessionalEmployment Type:TravelJob Summary:Epic Travel Staffing is looking for a skilled Interventional Radiology Tech to join our team.Shift...


  • Roseville, California, United States Kellogg Company Full time

    Position Overview The Consumer Engagement Specialist is accountable for enhancing the visibility, merchandising, and promotion of consumer packaged goods within the designated area. This role is pivotal in fostering consumer loyalty by guiding customers in selecting products that best meet their needs through effective questioning and attentive listening....


  • Roseville, California, United States MetroPCS Full time

    Retail Mobile Sales Specialist, Metro Retail ServicesAt MetroPCS, we are dedicated to fostering a diverse and inclusive environment where every individual feels valued. We uphold our commitment to equal opportunities for all, particularly for those from underrepresented communities. If you need assistance during the application process due to a disability,...


  • Roseville, United States EchoPark Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionEchoPark Automotive is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...


  • Roseville, California, United States Dexian Full time

    Position: Senior Banking SpecialistIndustry: Retail BankingJob Type: Full-timeCompensation: $53K-$55K/YearJoin Our TeamAre you prepared to advance your career in the financial services sector? We are seeking a knowledgeable, proactive, and skilled Senior Banking Specialist to become a vital member of our organization. This position will enable you to...


  • Roseville, United States Sonic Automotive Full time

    Company Description EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you...


  • Roseville, United States EchoPark Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionEchoPark Automotive is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...


  • Roseville, United States Living Spaces Full time

    Position Summary ​The primary role of the Operations Specialist - Retail is to partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a Guest First mentality. Will maintain the cash office and Operations counter with precise execution of Standard Work.Position Description Essential Duties and...

  • Sales Specialist

    2 months ago


    Roseville, United States SeaQuest Full time $16

    SeaQuest is looking for a Safari Team Member (Sales associate) who will enhance the guest experience by creating a warm, inviting, and world-class environment throughout the facility. We are seeking team members with a passion for key performance indicator sales-driven results and significant commission opportunities. With proven sales experience, this...


  • Roseville, United States Smash Park Entertainment Group Full time

    Smash Park, a leading eatertainment brand, is seeking an experienced and dynamic Social Media Specialist to join our team.What we do: We Deliver Fun.Who we are: We are passionate, thoughtful, and competitive professionals who are obsessed with serving others.What’s important to us: Living the +1. Giving our team members & guests everything they expect plus...


  • Roseville, California, United States SYUFY GROUP Full time

    Job OverviewLocationRoseville, CAEmployment TypeSeasonalTravel RequirementsNoneWork ScheduleDaytimeCategoryRecreationPosition Summary:At SYUFY GROUP, we are committed to providing rewarding career opportunities for individuals who excel in dynamic and engaging environments. Our facilities combine fitness, family, and community, creating a unique atmosphere...