Resident Services Coordinator
2 months ago
About UsRAM Partners, LLC, is a full-service real estate management company that manages approximately 70,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people. Compensation: $22 - $30 per hourOverviewHebron 121 is looking for an experienced Resident Services Manager to support the resident services office. This position will work directly with the Property Manager to support the Resident Services office and activities. Making a career change or taking on a new role is a big decision. Here are some of the perks RAM has to offer:Competitive compensation which includes bonuses outlined by the property's commission structure.15 days of paid time off per year (prorated based on your start date)9 paid holidays and 1 floating holiday per yearMedical, dental and vision insurance401k with employer matchCompany paid life insuranceCompany paid short term and long-term disability after 1 year of serviceResponsibilitiesGenerate interest in your community's unique features and benefits - and highlight what sets it apart from other propertiesCommunicate professionally and address all resident concernsIssue lease violations and assist the Property Manager with resolutionsComplete resident move-out statements and monthly write offsConduct preparations for lease renewals and resident transfersPrepare and maintain resident's log for concerns and services providedServe as a resource for residents and provide appropriate community resourcesBuild lasting relationships to retain and gain residentsUse attention to detail skills to perform required office administrative tasksCoordinate fun activities for residents QualificationsHigh School Diploma or equivalent, college degree is a plusValid Driver's License is requiredExcellent verbal and written communication skillsProficiency in Microsoft Office (Word, Excel)Previous experience with multi-family industry software and systemsAble to multitask and meet deadlines in a timely mannerWilling to work flexible schedule including weekendsLegal authorization to work in the United StatesRAM Partners, LLC is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Talent Acquisition Partner at [email protected]. RAM Partners, LLC is a drug-free workplace.
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