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Credit/Collections

3 months ago

Houston, United States Indotronix International Corporation Full time

Credit/Collections/Dispute Resolution Specialist

9 months

Houston, TX 77055

Hours : 8:00am to 5:00pm

credit/collections/dispute resolution specialist should have excellent customer service, negotiation, communication, and analytical skills.

This role will be heavily focused on understanding why customers aren't paying and working to resolve the issue(s) to ensure payment is received.
•Identifying delinquent accounts requiring external collection efforts and service suspension
•Work with branch staff to suspend/reinstate accounts based on non-payment/payment
•Supporting the collection efforts/calls for accounts receivable portfolio
•Documenting daily collections activity
•Researching and resolving account disputes and billing discrepancies
•Working with branch staff to resolve billing and invoicing issues
•Performing account/payment reconciliations
•Responding to credit inquiries from external and internal clients
•Identifying delinquent accounts requiring external collection efforts

Indotronix is an Equal Opportunity Employer