Patient Access Representative III
5 days ago
Category:Admin SupportCity:JacksonState:TennesseeShift:10 - Night (United States of America)Job Description Summary:This position will function as a team lead or supervisor and provide day to day direction and oversight to Patient Access Services , as well as be a resource to all staff on highly complex PAS issues and problem resolution. This position is responsible for completing the financial clearance process within Patient Access and creating the first impression of WTH's services to patients, families, and other external customers. This position assumes responsibility for collecting and documenting information on behalf of the patient. The PAS Representative Level III will also work with medical staff, nursing, ancillary departments, insurance payers and other external sources to assist families in obtaining healthcare and financial services.ESSENTIAL JOB FUNCTIONS:Leadership -Develops schedules to ensure adequate staffing on all shifts to facilitate effective and efficient Patient Access Services operations.Provides day to day work assignments, oversight and leadership to staff and works with the department management to set standards, develops and executes improvement plans.Assists with providing hands on training to new employees and working with existing employees who require retraining or need to learn a new aspect of their job.Alerts management of any backlogs in processing and provide suggestions for resolution.Coaches and mentors less experienced team members on all aspects of the revenue cycle, payer issues, policy issues, or anything that impacts their role.Reviews and resolves accounts that are complex and require a higher degree of expertise and critical thinking.Performs daily accuracy reports and quality assurance reviews of patient accounts as directed.Responsible for obtaining complete and accurate demographic, financial, and clinical information to help ensure maximum reinbursement for the hospital.Provides input and assistance to PAS management in developing and implementing policies and procedures.Registration - Performs financial clearance process by interviewing patients and collecting and recording all necessary information for pre-registration and registration of patients.Ensures that proper insurance payer plan choice and billing address are assigned in the automated patient accounting system.Verifies relevant group/ID numbers.Completes the registration process according to established policies and procedures.Ensures patient receives necessary disclosures, privacy information and signs the relevant documentation.Financial Clearance - Contacts payers to verify insurance eligibility.Completes automated insurance eligibility verification, when applicable and appropriately documents information in the patient accounting system.Determines the patient's insurance type and educates patients regarding coverage and/or coverage issues.Informs families with inadequate insurance coverage regarding financial assistance through government and financial assistance programs.Performs initial financial screening and refers accounts for financial counseling and/or appropriate eligibility assessments.Ensures all referrals and treatment authorizations for all patient types have been obtained according to the outlined requirements.If not obtained, contact payers for approvals.Completes initial medical necessity checks, refers to designated area if medical necessity fails or if referrals /authorizations are denied.Collect co-payments, co-insurance, and deductibles according to pre-service/ point of service collections policies and procedures.Communication & Miscellaneous - Advises next-level leader of possible postponement or deferrals of any elective/non-emergent admission which has not been approved prior to service date.Maintains accurate files for pre-processing information as required.Assists with cross training function in areas within Patient Access services.Performs related responsibilities as required or directed.JOB SPECIFICATIONS:EDUCATION: -Associates degree in business, healthcare or related field preferred, or commensurate experience of two (2) years in additional to minimum experience requirementEXPERIENCE:3-4 years health care or related experience requiredNONDISCRIMINATION NOTICE STATEMENTWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
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Patient Access Representative
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Patient Access Representative II
2 days ago
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Patient Access Services Team Lead
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Jackson, Tennessee, United States West Tennessee Healthcare Full timeJob Title: Patient Access Representative IIIWest Tennessee Healthcare is seeking a highly skilled Patient Access Representative III to join our team. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient operation of our revenue cycle.Job Summary:This position is responsible for providing...
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Patient Access Representative I
5 days ago
Jackson, United States West Tennessee Healthcare Full timeCategory:Admin SupportCity:JacksonState:TennesseeShift:0 - Other Shift (United States of America)Job Description Summary:This position is responsible for completing the financial clearance process within Patient Access Services and creating the first impression of WTH's services to patients and families and other external customers. The PAS Representative...
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Patient Access Representative I
2 months ago
Jackson, United States West Tennessee Healthcare Full timeCategory:Admin SupportCity:JacksonState:TennesseeShift:8 - Day (United States of America)Job Description Summary:This position is responsible for completing the financial clearance process within Patient Access Services and creating the first impression of WTH's services to patients and families and other external customers. The PAS Representative must be...
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Patient Access Representative I
5 months ago
Jackson, United States West Tennessee Healthcare Full timeJob Description Summary :This position is responsible for completing the financial clearance process within Patient Access Services and creating the first impression of WTH’s services to patients and families and other external customers. The PAS Representative must be able to articulate information in a manner that patients, guarantors, and family...
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Patient Access Representative I
2 months ago
Jackson, United States West Tennessee Healthcare Full timeCategory: Admin Support City: Jackson State: Tennessee Shift: 8 - Day (United States of America) Job Description Summary: This position is responsible for completing the financial clearance process within Patient Access Services and creating the first impression of WTH's services to patients and families and other external customers. The PAS Representative...
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Patient Access Representative
4 months ago
Jackson, United States Adena Health System Full timeThe Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather inf Patient Access, Representative, Patient, Healthcare
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Patient Access Coordinator
3 weeks ago
Jackson, Tennessee, United States West Tennessee Healthcare Full timeJob Title: Patient Access Representative IWest Tennessee Healthcare is seeking a highly skilled Patient Access Representative I to join our team. As a Patient Access Representative I, you will play a critical role in ensuring that patients receive timely and accurate financial clearance for their healthcare services.Key Responsibilities:Process patient...
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Patient Access Representative
4 weeks ago
Jackson, Tennessee, United States West Tennessee Healthcare Full timeJob DescriptionThis position is responsible for ensuring seamless financial clearance processes within Patient Access Services, providing exceptional patient experience, and maintaining accurate records. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...
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Patient Access Representative
4 weeks ago
Jackson, Tennessee, United States West Tennessee Healthcare Full timeJob DescriptionThis position is responsible for ensuring seamless financial clearance processes within Patient Access Services, providing exceptional patient experience, and maintaining accurate records. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...
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Patient Access Representative 1
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