Patient Access Representative

2 weeks ago


Jackson, Ohio, United States Community Action Committee of Pike County Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Community Action Committee of Pike County. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our healthcare services.

Key Responsibilities
  • Ensure accurate and efficient patient registration, including verifying insurance coverage and collecting copays.
  • Schedule appointments and manage patient flow to minimize wait times.
  • Process patient payments and maintain accurate records.
  • Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
  • Collaborate with the Patient Access Coordinator and Patient Access Manager to maintain high-quality patient access services.
  • Participate in ongoing quality improvement initiatives to enhance patient satisfaction and experience.
Requirements
  • High school diploma or equivalent required.
  • Minimum 30 WPM typing speed.
  • Current valid driver's license and reliable transportation.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive patient information.
Preferred Qualifications
  • Prior experience with electronic medical records.
  • 3 years customer service experience.
  • Dental scheduling experience preferred.
Working Conditions

This position requires regular sitting, standing, and walking. The employee may be exposed to hazardous materials and various weather conditions. The employee must regularly move up to 10 pounds and occasionally move up to 25 pounds.



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