Loan Servicing Sr Specialist
1 month ago
As the Loan Servicing Senior Operations Specialist with the Digital Delivery Team, you will be responsible for reviewing critical Home Equity Line of Credit account documents for completeness and accuracy, preparing mortgage documents for shipment to title vendor(s), reconciling recorded documents back to the bank, and ensuring all documents have been imaged and archived according to the bank’s retention policy. Although you will work within established procedures, you will be expected to identify improvement opportunities within these processes. You will work with a moderate degree of supervision. Your goal is to process these requests timely, accurately, and completely to ensure a positive customer experience. You may need to collaborate with colleagues and other teams to achieve these objectives. Primary Responsibilities Include: Perform advanced clerical operations tasks that are routine and/or repetitive in nature in a fast-paced environment with strong attention to detail. Utilize methods, procedures, and knowledge of the business unit's product(s) and application(s). Research routine customer or bank inquiries as appropriate. Determine the source of problems and work to resolve them accurately and within service level agreements. Utilize knowledge of regulatory and compliance requirements to help minimize financial risk to Citizens and detailed knowledge of multiple systems to solve problems. Work independently on special projects while interacting with all levels of management, serving as a resource for the business unit. Ability to multitask, prioritize, cross-train within the department, and assume additional responsibilities as requested by management. Proven experience working collaboratively in a team environment with the ability to problem-solve. The position may include reporting responsibilities and may assume department administrative duties as needed. Qualifications, Education, Certifications and/or Other Professional Credentials: 5+ years Operations experience. Positive attitude and high energy level. Strong written and verbal communication skills. Ability to problem-solve, attention to detail, and ability to multi-task. Understanding, desire, and ability to support and execute on continuous improvement. Strong understanding of department procedures and best practices. Product knowledge (loans and/or deposit products). Proficiency in MS Office. Work Schedule: Monday through Friday 8-4:30 Position is fully onsite in Johnston, RI with the possibility of very limited travel to Riverside if needed. At Citizens we value diversity, equity, and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision-making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us: At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. #J-18808-Ljbffr
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Agricultural Loan Servicing Expert
4 days ago
Johnston, Iowa, United States Compeer Financial Full timeCompany Overview: Compeer Financial is a leading organization dedicated to serving the agricultural sector with a focus on innovation and collaboration. We pride ourselves on fostering a positive workplace culture that values teamwork and professional growth.Position Summary: The Loan Servicing Specialist for the Agri-Access program plays a crucial role in...
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Loan Servicing Specialist Agri-Access
2 months ago
Johnston, United States Farm Credit Council Full timeJob Description: Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! This position supports the Agri-Access lending program through professional, high-quality client service to internal and external clients. Primary responsibilities include transaction analysis and documentation, systems...
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Loan Servicing Specialist Agri-Access
1 month ago
Johnston, United States Compeer Financial Full timeCompeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture!Tell me more about this opportunity.This position supports the Agri-Access lending program through professional, high-quality client service to internal and external clients. Primary responsibilities include transaction analysis and...
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Loan Servicing Specialist Agri-Access
2 months ago
Johnston, United States Compeer Financial Full timeCompeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. This position supports the Agri-Access lending program through professional, high-quality client service to internal and external clients. Primary responsibilities include transaction analysis and...
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Delinquent Loan Resolution Specialist
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Operations Loan Specialist I
2 weeks ago
Johnston, United States Citizens Full timeDescription The Business Banking Operations Loan Specialist I is responsible for the processing of commercial credit in support of underwriting during their origination and/or the ongoing portfolio management activities. Communicates with both internal and external customers identifying required information and provides status updates to interested parties....
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Operations Loan Specialist I
1 month ago
Johnston, United States Citizens Full timeDescription The Business Banking Operations Loan Specialist I is responsible for the processing of commercial credit in support of underwriting during their origination and/or the ongoing portfolio management activities. Communicates with both internal and external customers identifying required information and provides status updates to interested parties....
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Agricultural Loan Servicing Expert
4 days ago
Johnston, Iowa, United States Compeer Financial Full timeCompany Overview: Compeer Financial is dedicated to fostering a collaborative and innovative work environment, recognized as a Top Workplace. Position Overview: This role is integral to the Agri-Access lending program, focusing on delivering exceptional client service to both internal and external stakeholders. Key responsibilities encompass transaction...
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Agricultural Loan Servicing Associate
4 days ago
Johnston, Iowa, United States Compeer Financial Full timeAbout Compeer Financial: Compeer Financial is dedicated to fostering a collaborative and innovative workplace culture that values dynamic professionals.Position Overview: This role is integral to the Agri-Access lending program, providing exceptional client service to both internal and external stakeholders. Key responsibilities encompass transaction...
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Sr Trust Operations Specialist
2 days ago
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Sr Trust Operations Specialist
3 days ago
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Sr Trust Operations Specialist
2 days ago
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Commercial Operations Loan Closer I
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Sr Trust Operations Specialist
1 month ago
Johnston, United States Citizens Full timeDescription Senior Trust Ops Specialist The Senior Trust Ops Specialist serves as a key point of contact for our client facing teams which support Trust, Agency, and Institutional clients. Primary tasks include federal and state estimate and balance due tax payment processing, probate court accountings, client on-boarding, account maintenance, account...
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Sr Trust Operations Specialist
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Johnston, United States Citizens Full timeDescriptionSenior Trust Ops Specialist The Senior Trust Ops Specialist serves as a key point of contact for our client facing teams which support Trust, Agency, and Institutional clients. Primary tasks include federal and state estimate and balance due tax payment processing, probate court accountings, client on-boarding, account maintenance, account...
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Sr Trust Operations Specialist
4 weeks ago
Johnston, United States Citizens Full timeDescription Senior Trust Ops Specialist The Senior Trust Ops Specialist serves as a key point of contact for our client facing teams which support Trust, Agency, and Institutional clients. Primary tasks include federal and state estimate and balance due tax payment processing, probate court accountings, client on-boarding, account maintenance, account...
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Sr Trust Operations Specialist
1 month ago
Johnston, United States Citizens Financial Group, Inc. Full timeDescription Senior Trust Ops Specialist The Senior Trust Ops Specialist serves as a key point of contact for our client facing teams which support Trust, Agency, and Institutional clients. Primary tasks include federal and state estimate and balance due tax payment processing, probate court accountings, client on-boarding, account maintenance, account...
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HM Cons Direct Loan Officer
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Customer Service Specialist
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Johnston, United States Randstad Full timeAre you dedicated to providing outstanding customer support? If you excel at resolving issues and enjoy engaging with individuals over the phone, consider a fulfilling career opportunity with our client, a leading Financial Services Company. As a Customer Service Specialist, you will be part of the Point of Sale financing team, assisting some of the largest...
