IT Technical Customer Success Manager
1 month ago
Employer Industry: IT Managed Services Why Consider This Job Opportunity Competitive salary up to [highest pay] Opportunity for career advancement and growth within the organization Work remotely with occasional client meetings in Boston Comprehensive benefits package including medical, dental, and vision plans Bonus potential based on individual and company performance Full reimbursement for approved professional certification and career enriching opportunities What To Expect (Job Responsibilities) Serve as the primary point of contact for assigned clients, ensuring client satisfaction and success Understand clients' business objectives and technical requirements Provide expert guidance and best practices to help clients maximize the value of our services Collaborate with cross-functional teams for onboarding, implementation, and ongoing support Monitor client usage and adoption, identifying areas for improvement and making recommendations What Is Required (Qualifications) 2-5 years of experience in a customer success or account management role within the IT industry or a Managed Service Provider Strong technical background with knowledge of IT infrastructure, networks, and systems Exceptional communication and interpersonal skills Proven track record of managing client relationships and delivering exceptional customer service Strong problem-solving and analytical skills How To Stand Out (Preferred Qualifications) Bachelor's degree in a relevant field Experience in the IT industry or Managed Service Provider #ITManagedServices #CustomerSuccess #CareerOpportunity #CompetitivePay #RemoteWork At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #J-18808-Ljbffr
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Technical Customer Success Manager
3 weeks ago
Little Ferry, United States Motorq Full timeMotorq is a connected car data and analytics software platform that is creating game-changing value for customers looking for insights from vehicle data. We are the leading API and machine learning analytics company for embedded OEM connected car data and have built deep partnerships with automotive manufacturers. We have many of the country’s largest...
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Technical Customer Success Manager
3 months ago
Little Ferry, United States Motorq Full timeMotorq is a connected car data and analytics software platform that is creating game-changing value for customers looking for insights from vehicle data. We are the leading API and machine learning analytics company for embedded OEM connected car data and have built deep partnerships with automotive manufacturers. We have many of the country’s largest...
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Customer Success Manager
2 months ago
Little Ferry, United States Salt Security Full timeAt Salt, we’re passionate about what we do. We work as a team and embrace new ideas, wherever they come from. We also enjoy all the benefits of a startup environment, including solving a diverse set of challenges, quickly seeing the results of your work, and making a substantial impact on our customers and company. Want to make a big difference from day...
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Customer Success Manager
3 months ago
Little Ferry, United States ForeScout Technologies Full timeDescription Who We Are We envision a world where every cyber asset is seen, secure, and compliant. Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government...
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Customer Success Manager
3 weeks ago
Little Ferry, United States ForeScout Technologies Full timeDescription Who We Are We envision a world where every cyber asset is seen, secure, and compliant. Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government...
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Customer Success Manager
2 months ago
Little Ferry, United States Rattle Full timeAbout Rattle At Rattle, we are redefining the way that teams work together. Rattle's revenue workflow platform enables teams to increase efficiency, transparency, and growth across their revenue funnel. Rattle gives revenue leaders control over their business with intelligent real-time alerts that unlock insights, drive collaboration and alignment, and...
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Customer Success Manager
3 weeks ago
Little Ferry, United States NetWrix Full timeRequisition #1568, Customer Success Manager Join the Winning Netwrix Team! About Us: We are a highly successful and rapidly growing technology company of over 900 dedicated professionals committed to making a difference in the world of data security. Organizations of all sizes utilize our products to protect their business-critical data and personal...
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Customer Success Manager
2 months ago
Little Ferry, United States NetWrix Full timeRequisition #1568, Customer Success Manager Join the Winning Netwrix Team! About Us: We are a highly successful and rapidly growing technology company of over 900 dedicated professionals committed to making a difference in the world of data security. Organizations of all sizes utilize our products to protect their business-critical data and personal...
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Customer Success Manager
3 months ago
Little Ferry, United States Further Full timeAbout FURTHER FURTHER is the leading AI-powered customer acquisition platform for senior care and healthcare organizations. Our digital experience platform and sales automation solutions make it easier for consumers to buy and easier for sales teams to sell, increasing conversion rates and driving incremental revenue for our clients. FURTHER is the only data...
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Enterprise Technical Success Manager
1 week ago
Little Ferry, New Jersey, United States Motorq Full timeAbout MotorqMotorq is a pioneering platform specializing in connected car data and analytics, dedicated to delivering transformative insights for clients leveraging vehicle data. As the foremost provider of API and machine learning analytics for embedded OEM connected car data, we have established robust partnerships with automotive manufacturers.We serve...
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Customer Success Account Manager
4 weeks ago
Little Ferry, United States Microsoft Corporation Full timeWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Product Customer Success Manager
2 months ago
Little Ferry, United States Swooped Full timeAbout Our Client Our client develops software solutions utilized by a wide range of global businesses to enhance customer experiences, combat financial crime, and ensure public safety. With a strong reputation for innovation in AI, cloud computing, and digital technologies, they maintain a global presence across various countries. They are committed to...
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Customer Success Manager, SMB
1 month ago
Little Rock, United States Customer Labs Full timeJob Description We’re looking for a Customer Success Manager to build, retain, and grow our emerging client base. In this role, you’ll work closely with Procore’s Install-Based Sales team and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and...
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Customer Success Manager
2 months ago
Little Ferry, United States OpenLoop Full timeAbout the Role Build trust and develop a trusted advisor relationship with assigned accounts. Support and participate in all functions of the customer facing team including, but not limited to: Managing meetings and workflows such as legal, customer success, and communications Demonstrate proactive communication when available Identify and resolve...
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Technical Client Success Manager
1 week ago
Little Ferry, New Jersey, United States Talentify Full timeIndustry Sector: IT Managed ServicesWhy Explore This Career OpportunityAttractive compensation package up to [highest pay]Pathway for professional growth and advancement within the companyRemote work flexibility with occasional client engagementsComprehensive benefits including health, dental, and vision coveragePerformance-based bonus potentialFull...
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Customer Success Manager
2 months ago
Little Ferry, United States Litera Corp. Full timeJob Description A Customer Success Manager (CSM) at Litera is responsible for partnering with our customers to deliver on expectations and drive successful outcomes. The CSM acts as a key stakeholder for our customers serving as their advocate and are curious and passionate about guiding adoption, engaging end users, and leveraging data for insights. CSMs...
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Customer Success Manager
3 weeks ago
Little Ferry, United States Litera Corp. Full timeJob Description A Customer Success Manager (CSM) at Litera is responsible for partnering with our customers to deliver on expectations and drive successful outcomes. The CSM acts as a key stakeholder for our customers, serving as their advocate and is curious and passionate about guiding adoption, engaging end users, and leveraging data for insights. CSMs...
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Customer Success Manager US
3 months ago
Little Ferry, United States SuperAnnotate Full timeRole We are looking for Customer Success Manager, based in the USA to manage the relationship with some of our most important customers. You will be working in the most exciting AI domains such as large language models, computer vision, and natural language processing. Reporting to the Head of Customer Success, you will own a portfolio of assigned customers,...
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Customer Success Manager
3 weeks ago
Little Ferry, United States Philips Full timeJob Title Customer Success Manager Job Description The Customer Success Manager drives innovative strategies and customer success plans which deepen customer understanding, respond to changing customer expectations, develop new opportunities, and deliver world-class customer experiences. This role ensures end-to-end orchestration of the customer success...
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Customer Success Manager
2 months ago
Little Ferry, United States Brightflag Full timeThe Opportunity Brightflag is the fastest growing company in the legal tech space and the #1 rated enterprise legal management product on G2. We’re bringing a trailblazing product, which is truly differentiated, to a fast growing market. And we are continuing to invest heavily in product and customer success. This means that our customer success teams...