Member Service Representative
3 weeks ago
Company Description
Polam Federal Credit Union is dedicated to helping people enrich their financial well-being and attain their goals. We provide premiere products and services to help our members reach their goals faster. With headquarters in Redwood City, CA, and branches throughout the Bay Area and Connecticut, we are focused on conveniently servicing our customers.
Role Description
This is a part-time, on-site role as a Member Service Representative at our San Francisco, CA location. The Member Service Representative will be responsible for providing excellent customer service, assisting members with a range of banking needs, conducting financial transactions, and resolving member inquiries and issues.
Qualifications
- Excellent phone etiquette, communication, and customer service skills
- Computer literacy and ability to learn and navigate banking systems
- Basic knowledge of finance and banking principles
- Ability to cross sell products and services
- Attention to detail and accuracy in handling financial transactions
- Experience in the banking industry is a plus
- High school diploma or equivalent
- Must be fluent in English "and" Polish or Russian language
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