Member Services Representative
Found in: Resume Library US A2 - 2 weeks ago
General Summary:
The Member Services Representative - Member Engagement is responsible for receiving incoming calls in a prompt and polite manner; providing high quality service to California Credit Union members. Responsibilities include responding to product, operations, and policy inquiries. Resolve complaints in an accurate, timely and professional manner, with the highest level of integrity and service.
Responsibilities:
Principal Accountabilities:
Provide prompt and accurate information to members regarding accounts, Credit Union products, services, and promotions. Offers and cross-sells Credit Union products and services to meet member needs. Effectively responds to member’s questions and/or concerns. Follow procedures pertaining to specific requests such as, wire transfers, check orders, ATM & Debit Card processing, lost/stolen cashier’s checks, share, and loan accounts. Maintain a working knowledge and understanding of all audit and compliance regulations.
Secondary Accountabilities:
Performs other duties as assigned.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Qualifications:
Requirements:
High School Diploma or equivalent.
12 – 18 months of customer service and/or call center experience in a credit union or similar financial institution.
Ability to work with minimal supervision to accomplish tasks.
Ability to take ownership of responsibilities and follow-up in a timely manner.
Excellent verbal and written communication skills.
Basic computer skills.
-
Teller/Member Services Representative- Scripps-Poway
Found in: Resume Library US A2 - 1 week ago
San Diego, California, United States North Island Credit Union Full timeOverview: The Member Service Representative (MSR) is based in a branch and is responsible for providing consistently exceptional service to our members through face to face interactions and assisting members in the completion of a variety of financial transactions, such as deposits and withdrawals, payments, and other related transactions. Must also...
-
Member Service Representative
6 days ago
San Francisco, United States Polam Federal Credit Union Full timeCompany Description Polam Federal Credit Union is dedicated to helping people enrich their financial well-being and attain their goals. We provide premiere products and services to help our members reach their goals faster. With headquarters in Redwood City, CA, and branches throughout the Bay Area and Connecticut, we are focused on conveniently servicing...
-
Branch Member Service Representative
Found in: Resume Library US A2 - 1 week ago
San Jose, California, United States OE Federal Credit Union Full timeOverview: Position Summary You will be responsible for developing, expanding and maintaining the credit union’s relationship with members by gaining an understanding of their financial needs, cross-selling products and services that address those needs and providing a high-quality service experience. Position Duties and Responsibilities To...
-
Member Service Representative
1 week ago
San Diego, United States Navy Federal Credit Union Full timeTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; a Member Service, Part-Time, Representative, Station, Service, Retail, Banking
-
Member Service Representative
1 week ago
San Antonio, United States Credit Human Full time** Member Service Representative** **Job Category****:** Customer Service **Requisition Number****:** MEMBE003551 Showing 1 location **Job Details** **Description** **We are seeking a Member Service Representative for the Member Service Center Department.** In a contact center environment, the Member Service Representative is accountable for assisting Credit...
-
Senior Member Service Representative
2 days ago
San Antonio, United States University Health Full timePOSITION SUMMARY/RESPONSIBILITIES Serves as a liaison to members and providers in resolving member service issues, provides information to Community First Health Plan members by phone, mail or in person. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies in regards to all aspects of operations within...
-
Member Service Representative
1 week ago
San Diego, United States Navy Federal Credit Union Full time**Overview** To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under...
-
Membership Service Representative
1 day ago
San Diego, United States EXOS Full timeJob Summary: **Responsibilities**: We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will: - Assist and respond to customer issues and inquiries- Create awareness of the Center through community outreach and connectivity- Grow profit centers through promotion of club services to new and prospective...
-
Member Services Representative
2 days ago
San Jose, United States Crunch Fitness Full timeReports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any...
-
Member Services Representative
4 days ago
San Jose, United States Crunch Fitness Full timeReports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any...
-
Member Services Representative
1 week ago
San Lorenzo, United States Crunch Fitness Full timeReports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any...
-
Member Services Representative
1 week ago
San Luis Obispo, United States SESLOC Credit Union Full timeAt SESLOC, it is the people that make the place. Rooted in academics, and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business. In this position you will perform a wide variety of financial and educational service functions in member service areas assisting in...
-
Member Services Representative
1 week ago
San Luis Obispo, United States SESLOC Credit Union Full timeJob DescriptionJob DescriptionAt SESLOC, it is the people that make the place. Rooted in academics, and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business. In this position you will perform a wide variety of financial and educational service functions in member...
-
Appointment Center Service Representative
7 days ago
San Diego, United States Kaiser Permanente Full timeThis position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages and providing general information. Essential Responsibilities:Upholds Kaiser Permanentes Policies a Representative, Service, Customer Service, Retail, Healthcare
-
Member Service Representative
1 week ago
San Diego, United States Navy Federal Credit Union Full timeOverviewTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....
-
Member Service Representative
6 days ago
San Diego, United States Navy Federal Credit Union Full timeOverview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....
-
Teller/Member Services Representative- La Mesa
Found in: Resume Library US A2 - 24 hours ago
La Mesa, California, United States North Island Credit Union Full timeOverview: The Member Service Representative (MSR) is based in a branch and is responsible for providing consistently exceptional service to our members through face to face interactions and assisting members in the completion of a variety of financial transactions, such as deposits and withdrawals, payments, and other related transactions. Must also...
-
Support Service Representative
Found in: Resume Library US A2 - 2 weeks ago
San Diego, California, United States AMR Full timeMore Information about this Job: Support Service Representative (VST) IMMEDIATELY HIRING! VEHICLE SERVICE TECHNICIAN FULL-TIME Opportunity $1000 Sign-On Bonus after 6 months of Full-Time employment with AMR San Diego $16.85 Hourly We’re hiring a Vehicle Service Technician (VST) responsible for ensuring our ambulances are...
-
Client Service Representative
2 days ago
San Diego, United States Vcajobs Full time**Client Service Representative** Category: Hospital Client Service Location: San Diego, CA, US **Job Description:** Job Description: Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is...
-
Patient Services Representative
7 days ago
San Diego, United States St. Vincent De Paul Village Full timeJob DescriptionJob DescriptionJob DetailsJob TitlePatient Service Representative IReports ToSupervisor of Patient ServicesSalary GradeN4FLSA StatusNon-ExemptEffective DateJuly 2023SummaryThe Patient Service Representative I is the first point of contact for patients entering the facility. They greet and treat patients in a professional manner with the...