Customer Happiness Coordinator
2 weeks ago
New York, NY (Please only apply if you can accept a position in NYC)
Diversity Statement
We believe that inclusion fosters innovation. Were proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age,
Qualifications
Bachelors Degree required
1-3 years experience in account management and customer service
Proven success in utilizing data to drive customer success and retention
- Excellent spoken and written communications skills, including storytelling
- Ability to think on your feet to develop creative solutions
- Ability to manage multiple projects on tight deadlines and prioritize appropriately
- Knowledge of the educational space, preferred
Responsibilities
- As the key point of contact for enterprise customers, ensure the health and success of these relationships and support customers satisfaction
- Following close of sale, manage all aspects of implementation, refining and executing implementation plans and checklists and managing customer relationships to achieve mutually developed success metrics
- Provide support and solutions to remove obstacles and keep customer and users on track when problems arise
- Create systems to drive continued user and customer product engagement
- Working collaboratively with product team, use customer experience and data to expand customer and user engagement and satisfaction with product and services
- Create enduring solutions for recurring customer engagement and satisfaction problems
- Manage product usage data and create comprehensive and storytelling reports for customers
Job Description
Reporting to the Chief Financial Officer, you plan, implement and drive customer satisfaction by ensuring flawless execution and integration of of online and in-person courses, coaching and software.
About Story2
Story2 empowers people to tell their stories out loud and use the neuroscience of storytelling to improve their writing. One of Forbes 10 EdTech Companies You Need to Know About, backed by TechStars, Pipeline Angels and Kaplan Ventures, Story2 is transforming communication and collaboration through storytelling.
#J-18808-Ljbffr
-
Customer Support
2 weeks ago
New York, United States Mosaic Full time**Customer Support** at Mosaic New York, NY Mosaic is the AI-Powered workforce management software that is radically changing how companies are operated. We're ushering in the future of hybrid remote organizations, connected by our AI-Powered workforce management and intelligence tools. This is a rare opportunity to be part of a high-growth venture backed...
-
New York, United States Baby Shark 888 Corp Full timeJob DescriptionJob DescriptionWe are seeking an Indoor Playground Supervisor/Event Coordinator to join our team!Responsibilities:Indoor Playground Supervisor and Event Coordinator is responsible for supervising activities of a small team, coordinating birthday parties and events, providing quality customer service to patrons and maintaining a positive, fun,...
-
New York, United States Baby Shark 888 Corp Full timeJob DescriptionJob DescriptionWe are seeking an Indoor Playground Supervisor/Event Coordinator to join our team!Responsibilities:Indoor Playground Supervisor and Event Coordinator is responsible for supervising activities of a small team, coordinating birthday parties and events, providing quality customer service to patrons and maintaining a positive, fun,...
-
New York, United States Baby Shark 888 Corp Full timeJob DescriptionJob DescriptionWe are seeking an Indoor Playground Supervisor/Event Coordinator to join our team!Responsibilities:Indoor Playground Supervisor and Event Coordinator is responsible for supervising activities of a small team, coordinating birthday parties and events, providing quality customer service to patrons and maintaining a positive, fun,...
-
Cosmetic Dermatology Patient Coordinator
2 weeks ago
New York, United States Center Aesthetic & Dermatology Full timeJob DescriptionJob DescriptionOur practice is looking for an experienced, trained Patient Care Coordinator to support our practice providers, who prides herself/himself on their customer service, work ethic, attentiveness to detail and critical thinking. We are actively seeking a coordinator who has experience with Medical/Cosmetic Dermatology or Plastic...
-
Cosmetic Dermatology Patient Coordinator
4 days ago
New York, United States Center Aesthetic & Dermatology Full timeJob DescriptionJob DescriptionOur practice is looking for an experienced, trained Patient Care Coordinator to support our practice providers, who prides herself/himself on their customer service, work ethic, attentiveness to detail and critical thinking. We are actively seeking a coordinator who has experience with Medical/Cosmetic Dermatology or Plastic...
-
Sales Coordinator
6 days ago
New York, United States Nanit Full timeHealth, Vision, Dental Insurance **Health, Vision & Dental Insurance** Equity Compensation **Equity Compensation** Commuter Benefits **Commuter Benefits** * Parental Leave Policy **Generous Parental Leave Policy** * Unlimited PTO **Unlimited Vacation Days** * Flexible WFH **Flexible WFH Options** * Diverse & Inclusive Environment **Diverse & Inclusive...
-
Customer Service Executive
2 weeks ago
New York, United States Arnold Clark Full time** Customer Service Executive** * **Salary:** Competitive plus benefits * **Type of work:** Permanent * **Location:** Southampton **About the role** Were currently looking for a Customer Service Executive to create an outstanding customer experience at our Southampton Click & Collect branch and help customers get excited about our products. **Hours** Youll...
-
Dental Treatment Coordinator
3 days ago
New York, United States Onsite Dental Full timeSeeking an Exceptional Treatment Coordinator to Join our Team in Midtown, New York! At Onsite Dental, our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the...
-
Indoor Playground Attendant/Receptionist
5 days ago
New York, United States Baby Shark 888 Corp Full timeJob DescriptionJob DescriptionJob DescriptionKIDS PARTY AND PLAY COORDINATORJob Description:Coordinators work within the business interacting with children and redirecting play to encourage a safe and happy play place for kids. They manage the use of the equipment and gently guide children on the best way to use them. They are also responsible for...
-
Customer Support Specialist
2 weeks ago
New York, United States Useorigin Full time**Customer Support Specialist** at Origin Remote | US **Overview:** Origin is a financial well-being platform that partners with innovative employers to keep employees happy, healthy, and on the road to financial success. We believe that protecting your assets, family and future shouldnt require a PhD in finance, so we built a company that puts financial...
-
Customs Specialist
2 weeks ago
New York, United States Alchemy Global Talent Solutions Full timeWe are partnering with an International Shipping company seeking a Customs Coordinator to join their team in New York. Responsibilities: Preparing U.S. Customs entries for Imports Filing ADD/CVD, FDA, EPA, TSCA, and OGA data Ensure that all documents required by U.S. Customs are correct and in compliance with U.S. Customs regulation. Completing Import...
-
Customer Service/Order Entry/ Export Coordinator
Found in: Resume Library US A2 - 2 weeks ago
Kingston, New York, United States Posted by The Council of Industry Full timeOverview: ErtelAlsop, a manufacturing leader in liquid filtration since 1932, serves various markets throughout the world include Pharmaceuticals, Food & Beverage, Cosmetics, and Specialty Chemicals. ErtelAlsop is looking for looking for a motivated Customer Service/Order Entry Coordinator to join our team. This role requires the ability to...
-
Customer Service/Order Entry/ Export Coordinator
Found in: Resume Library US A2 - 2 weeks ago
Kingston, New York, United States The Council of Industry Full timeOverview: ErtelAlsop, a manufacturing leader in liquid filtration since 1932, serves various markets throughout the world include Pharmaceuticals, Food & Beverage, Cosmetics, and Specialty Chemicals. ErtelAlsop is looking for looking for a motivated Customer Service/Order Entry Coordinator to join our team. This role requires the ability to...
-
Children's Enrichment Center Staff
2 weeks ago
New York, United States DUMBO PLAYSPACE LLC Full timeJob DescriptionJob DescriptionAt Brooklearn in Carroll Gardens we are looking for dedicated and energetic children's party and event staff, After School Program staff, and more! This is a part-time position that work many afternoons with the potential to also work weekends/evenings included. We are looking for happy, high energy staff happy to lead a...
-
Weekend Scheduling Coordinator
1 week ago
New York, United States True Care Full timeJob DescriptionJob DescriptionSalary: $21-$23 per hourCompany Overview: Empowering Health, Enriching Lives: True Care’s Enduring MissionAt True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized...
-
Customer Marketing Manager
2 weeks ago
New York, United States Beauty by Imagination (BBI) Full timeBeauty by ImaginationCustomer Marketing ManagerHybridPosition Overview:The Customer Marketing Manager (CMM) is responsible for the development, deployment and execution of our customer marketing plans that achieve our sales, profit, and market share objectives. The CMM leads the cross functional team members in development and implementation of unique item...
-
Customer Marketing Manager
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
New York, United States Beauty by Imagination (BBI) Full timeBeauty by ImaginationCustomer Marketing ManagerHybridPosition Overview:The Customer Marketing Manager (CMM) is responsible for the development, deployment and execution of our customer marketing plans that achieve our sales, profit, and market share objectives. The CMM leads the cross functional team members in development and implementation of unique item...
-
Customer Marketing Manager
1 week ago
New York, United States Beauty by Imagination (BBI) Full timeBeauty by Imagination Customer Marketing Manager Hybrid Position Overview: The Customer Marketing Manager (CMM) is responsible for the development, deployment and execution of our customer marketing plans that achieve our sales, profit, and market share objectives. The CMM leads the cross functional team members in development and implementation of unique...
-
Customer Marketing Manager
3 days ago
New York, United States Beauty by Imagination (BBI) Full timeBeauty by ImaginationCustomer Marketing ManagerHybridPosition Overview:The Customer Marketing Manager (CMM) is responsible for the development, deployment and execution of our customer marketing plans that achieve our sales, profit, and market share objectives. The CMM leads the cross functional team members in development and implementation of unique item...