Customer Service/Order Entry/ Export Coordinator

3 weeks ago


Kingston New York, United States The Council of Industry Full time
Overview:

 

ErtelAlsop, a manufacturing leader in liquid filtration since 1932, serves various markets throughout the world include Pharmaceuticals, Food & Beverage, Cosmetics, and Specialty Chemicals.

 

ErtelAlsop is looking for looking for a motivated Customer Service/Order Entry Coordinator to join our team.  This role requires the ability to communicate effectively with customers, logistics companies and other team members.

The ideal candidate for our Customer Service position will be an energetic, positive, and organized professional who is able to effectively create relationships.  You should have excellent interpersonal skills, and be able to effectively communicate over the phone and email.

 

Benefits Package:

Salary

Paid vacation and holidays

Medical Insurance

Dental Insurance

401K

$500 sign on bonus after 90 days of employment

 

Qualifications:
Ability to work both independently and collaboratively with others in a team environment

Strong interpersonal skills, and a willingness to engage and learn from others

Fully computer proficient in Microsoft Office Suite (Excel, Outlook, Word)

Familiarity with ERP/CRM Systems

Excellent math skills (must be good with numbers)

Excellent problem solving, time management, and organization skills

Previous Experience:

Customer Service

Office Administration

Responsibilities:
Interact with customers regarding order placement and status

Work with logistics companies to define best lanes for shipments to customers

Work with Overseas and Canadian customers to coordinate their shipments

Assist accounting department with reconciling A/R invoices

General clerical support for sales department (filing, emailing, photocopying, scanning)

Company Website:

Company Profile:
Made in the USA

ErtelAlsop is an innovator in the manufacturing of depth filter media and machinery for liquid filtration since the 1920’s, and is your one source for all depth filtration and liquid processing products. ErtelAlsop’s customer base is filled with clients who have been buying from us for over 80 years.



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