Client Service Manager/Senior Project Manager

** Client Service Manager/Senior Project Manager**

**Job Category****:** Project Management **Requisition Number****:** CLIEN003002 Showing 1 location **Job Details**

**Description**

We're looking for a Client Service/Senior Project Manager to manage and execute water and wastewater projects in our El Paso, Texas office. When you join Brown and Caldwell, you will enjoy a unique and welcoming culture. You will find that we offer a non-hierarchical, collaborative and supportive environment, allowing you to do your best work. You will be trusted to do the right thing by our leadership and external clients and given the flexibility to manage your own schedule to achieve this. The work we do is interesting, challenging and wide-ranging in nature, and so is our client base. BC serves both public agencies and private industry.

BC strives to be the environmental company of choice by providing sound environmental solutions to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, who share our commitment to client service, and to the environment in which we work and live for future generations. As a leader at BC, you will reach new levels of expertise and enjoy exceptional development opportunities, and have the opportunity to truly make a difference for our clients and team. As a privately held firm with over 1,700 employee-owners in 50+ offices nationwide, the opportunity awaits for you to advance your career to the next level.

**Detailed Description:**

This position will be based in our El Paso, TX office. This is a key opportunity for an individual who has a demonstrated strong business acumen and development skills, ability to be able to lead client relationships with key strategic clients, and the delivery of municipal projects within the local market.

Key responsibilities include:

* Responsible for ensuring that we are providing services that add to the value of our clients strategic goals and initiatives toward meeting their objectives

* Identify specific opportunities to build our strategic pipeline to help in meeting our client needs through the development of sound client sales plans

* Operate as a Sales Leader on strategic client pursuits

* Assist with and lead business development efforts including positioning, pursuits, and Client management services

* Lead teams to develop pursuit plans, proposals and presentations including project understanding and approaches, and level of effort estimates

* Support and participate in local or regional conferences and events

* Participate in BCs QA/QC, risk management and project management processes

* Support the Texas operation in collaboration with other project managers, client service managers, local and regional and marketing staff

* Network and collaborate with colleagues in the Western Business Unit and other company teams in support of a one BC concept

* Supervise and coordinate the work of others on projects including remote discipline staff to ensure proper and timely execution on projects

* Maintain a positive organizational health and safety culture

* Develop scope, schedule and budget for design work orders

* Lead teams to develop and prepare specifications, detailed design drawings, reports, planning, and engineering services during construction

* Technical and quality control review of study, planning and design documents

* Utilize internal project management tools and resources to provide successful management of large projects that meet or exceed the project success metrics

* Execute activities on projects for master planning and modeling of water/wastewater/conveyance systems.

**Desired Skills and Experience:**

* B.S. degree in engineering or environmental science field (Civil, Environmental Engineering, etc.)

* Demonstrated strong project management skills; PMP certification a plus

* Professional registration in Texas, or the credentials to obtain registration in a timely manner

* 10 or more years of increasingly-responsible experience in business development, planning and project delivery

* Previous supervisory experience with strong written and verbal communication skills

* Ability to successfully manage clients and projects in a collaborative fashion and interface with Brown and Caldwells local, regional, and national practitioners, as well as to mentor junior staff

* Self-starter, results-oriented and be able to work under tight deadlines

* Successful marketing, proposal writing, proposal management, and public presentations experience

* Collaborative mindset with commitment to the companys focus on employee balance and belonging

**Benefits and Other Compensation:** We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click to see our full list of benefits.

**About Brown and Caldwell**

Headquartered in Walnut Creek, Calif., Brown and Caldwell is a full-service environmental engineering and construction firm with 52 offices and 1,700 professionals across North America and the Pacific. For more than 70 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choiceto our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Minorities/Women/Disabled and Protected Veterans are encouraged to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.

**Travel Required**

Yes . 10% Local **Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)