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Sales Manager

4 months ago

Baltimore, United States Hilton Full time
The Hilton Baltimore is looking for an energetic, organized, team-oriented Sales Manager to join us. The Sales Manager will be working alongside the Sales Team to solicit and book group business. This is a great opportunity for someone that has impeccable communication skills, a creative mindset, a desire to close business, and grow their career with Hilton.

Hotel Details:

We are located adjacent to Oriole Park at Camden Yards, five blocks from Baltimore's Inner Harbor area and surrounded by downtown dining. Our GBAC STAR™ accredited hotel is connected to Baltimore Convention Center via skywalk, and we're a half-mile from Camden MARC Station. Our 757 room hotel has been recently renovated and is a pleasure to sell. Come join our FUN TEAM

What will I be doing?

As a Sales Manager at Hilton Baltimore, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Qualify, respond to, and close inquiries from potential customers seeking guestrooms, meeting space, food and beverage services, etc.
  • Initiate new sales, prospect, and qualify leads.
  • Host and entertain clients, develop, and maintain and client accounts.
  • Conduct property site visits and answer questions accurately with a sense of urgency.
  • Determine rates, prepare proposals, negotiate, close contracts, and analyze lost business.
  • Develop creative plans and strategies to meet/exceed established revenue and room night goals
  • Partner with operations departments to ensure full participation in servicing accounts
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all