Customer Account Specialist/Manager

3 weeks ago

Mason, United States Vaco Full time

Duties & Responsibilities: Maintain safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility. Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Input accurate customer order information into ERP system in accordance with procedures set forth by the department manager. Communicate with Sales group, directly or through sales support to ensure customer pricing and requirements are understood and correctly input into CRM system as well as ensure that all are informed of key issues/accounts. Complete and obtain Sales approval for product quality deviations, as necessary. Communicate with plant shipping department or warehouse to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling. When applicable coordinate with Freight Forwarder to arrange cargo bookings with ocean carriers and arrange with trucking company the inland transport of containers to supplier's facilities for loading and back to port of embarkation. When applicable prepare all import and/or export documentation required for an order transaction. (bills of lading, commercial invoices, packing lists) Follow up with transportation suppliers, freight forwarders and warehouse suppliers to ensure that orders are shipped as scheduled and advise customer and/or agent of shipping details. Anticipate any problems or delays with their orders, and keep customers and Sales advised. Process returns, credits and debits in ERP system in accordance with procedures. Perform monthly consumption billing functions for consignment accounts, as applicable. Qualifications: High School Graduate or equivalent and a minimum of 5 years of experience in Customer Service, export transportation or international business preferably in the Industrial Chemical Market, or a minimum of seven (7) years of similar experience. Excellent communication, organizational and interpersonal skills are essential. Computer software proficiency with automated sales systems, ability to learn quickly, is required.

Desired Skills and Experience

Duties & Responsibilities: Maintain safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility. Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Input accurate customer order information into ERP system in accordance with procedures set forth by the department manager. Communicate with Sales group, directly or through sales support to ensure customer pricing and requirements are understood and correctly input into CRM system as well as ensure that all are informed of key issues/accounts. Complete and obtain Sales approval for product quality deviations, as necessary. Communicate with plant shipping department or warehouse to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling. When applicable coordinate with Freight Forwarder to arrange cargo bookings with ocean carriers and arrange with trucking company the inland transport of containers to supplier's facilities for loading and back to port of embarkation. When applicable prepare all import and/or export documentation required for an order transaction. (bills of lading, commercial invoices, packing lists) Follow up with transportation suppliers, freight forwarders and warehouse suppliers to ensure that orders are shipped as scheduled and advise customer and/or agent of shipping details. Anticipate any problems or delays with their orders, and keep customers and Sales advised. Process returns, credits and debits in ERP system in accordance with procedures. Perform monthly consumption billing functions for consignment accounts, as applicable. Qualifications: High School Graduate or equivalent and a minimum of 5 years of experience in Customer Service, export transportation or international business preferably in the Industrial Chemical Market, or a minimum of seven (7) years of similar experience. Excellent communication, organizational and interpersonal skills are essential. Computer software proficiency with automated sales systems, ability to learn quickly, is required. #J-18808-Ljbffr

  • Customer Account Specialist/Manager

    2 days ago

    Mason, United States Vaco Full time

    Duties & Responsibilities:Maintain safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility.Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Input accurate customer order information into ERP system in accordance with...

  • Customer Account Specialist/Manager

    4 days ago

    Mason, United States Vaco Full time

    Duties & Responsibilities:Maintain safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility.Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Input accurate customer order information into ERP system in accordance with...

  • Customer Account Specialist/Manager

    4 weeks ago

    Mason, United States Vaco Full time

    Duties & Responsibilities:Maintain safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility.Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Input accurate customer order information into ERP system in accordance with...

  • Customer Account Specialist/Manager

    1 month ago

    Mason, United States Vaco Full time

    Duties & Responsibilities:Maintain safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility.Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Input accurate customer order information into ERP system in accordance with...

  • Account Manager

    4 weeks ago

    Mason, United States Global Channel Management Full time

    About the job Account Manager Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care fieldAccount Manager requires:5+ years business experience, preferably in provider relations, or sales/account management in the health care field Ability to work independently and set agenda for...

  • Account Manager

    16 hours ago

    Mason, United States Global Channel Management Full time

    Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Account Manager requires: •5+ years business experience, preferably in provider relations, or sales/account management in the health care field •Ability to work independently and set agenda for area of responsibility...

  • Account Manager

    8 hours ago

    Mason, United States Global Channel Management Full time

    Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Account Manager requires: 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Ability to work independently and set agenda for area of responsibility...

  • Account Manager

    1 day ago

    Mason, United States Global Channel Management Full time

    About the job Account Manager Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Account Manager requires: 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Ability to work independently and set agenda...

  • Account Manager

    1 week ago

    Mason, United States Global Channel Management Full time

    About the job Account Manager Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Account Manager requires: 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Ability to work independently and set agenda...

  • Customer Service Account Representative

    4 days ago

    Mason, United States Omya Full time

    BASIC FUNCTION: Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery. ?RESPONSIBILITIES:? Enter and maintain pricing and customer details in...

  • Customer Service Account Representative

    4 weeks ago

    Mason, United States Omya Full time

    BASIC FUNCTION: Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery.​RESPONSIBILITIES:​Enter and maintain pricing and customer details in...

  • Customer Service Account Representative

    4 weeks ago

    Mason, United States Omya Full time

    BASIC FUNCTION: Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery.​RESPONSIBILITIES:​Enter and maintain pricing and customer details in...

  • Cash Application Specialist

    2 weeks ago

    Mason, United States Abacus Full time

    CTUAL JOB TITLE: Cash Application Specialist Brand: Eyemed Location: Mason OH - (Hybrid Tuesday every week in office and 3rd Thursday of month in office) MAJOR DUTIES AND RESPONSIBILITIES •Daily processing of cash receipts and postings to customer accounts, including charging payments made by credit card, other adjustments to customer accounts for...

  • Tax Accountant Manager

    3 weeks ago

    Mason, United States Fiducial Full time

    Job DescriptionJob DescriptionTax Accountant ManagerMason, OHWork Type: Hybrid. Company Overview Fiducial, was founded in France in 1970 to become the leader, and established in the US market in 1999. Our comprehensive offerings include business counseling, bookkeeping, payroll management, tax preparation, and tax advisory services—all tailored to...

  • Tax Accountant Manager

    2 weeks ago

    Mason, United States Fiducial Full time

    Job DescriptionJob DescriptionTax Accountant ManagerMason, OHWork Type: Hybrid. Company Overview Fiducial, was founded in France in 1970 to become the leader, and established in the US market in 1999. Our comprehensive offerings include business counseling, bookkeeping, payroll management, tax preparation, and tax advisory services—all tailored to...

  • Claims Specialist

    4 weeks ago

    Mason, United States Global Channel Management Full time

    About the job Claims Specialist Claims Specialist needs 1 year claims system experience, preferably in the Healthcare industry Claims Specialist requires: College degree or equivalent experience required Minimum of 1 year claims system experience, preferably in the Healthcare industry Basic analytical and problem solving skills Good communication and...

  • Entry Level Account Manager

    3 weeks ago

    Mason, United States Response Marketing Full time

    Our Business Development and Sales Team is at the very forefront of driving revenue, growth, and market share for industry leaders across the country. As trusted business partners, our mission is to connect brands with hard-to-reach consumers expanding their footprint, so they are the number one service provider in a designated region. Even though COVID-19...

  • Customer Service Specialist

    4 weeks ago

    Mason, United States Vaco Full time

    BASIC FUNCTION: Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery.RESPONSIBILITIES:Enter and maintain pricing and customer details in appropriate...

  • Customer Service Specialist

    1 week ago

    Mason, United States Vaco Full time

    BASIC FUNCTION: Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery. RESPONSIBILITIES: Enter and maintain pricing and customer details in...

  • Customer Service Specialist

    2 weeks ago

    Mason, United States Vaco Full time

    BASIC FUNCTION: Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery.RESPONSIBILITIES:Enter and maintain pricing and customer details in appropriate...