Overnight Front Desk Agent
3 months ago
Shifts are typically 10:00pm - 6:00am
Role & Responsibilities include but are not limited to:
Overnight Front Office Agent Job Duties and Responsibilities:
- Audits the daily guest ledger
- Handles all end-of-day accounting functions including posting daily room rates and room tax
- Ensures accuracy of all charges to guest folios
- Averages sum of revenues of all accounts receivable from food, room and other departments
- Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
- Make cash drops in accordance with proper cash handling procedures
- Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
- Monitors hotel security camera system
- Ensures that lobby is well-maintained, properly lit and with music at proper volume
- Work nights, weekends, and holidays as needed
- Other duties as assigned
The Hotel
At Andaz Scottsdale Resort & Bungalows, we don't do the Desert Southwest like everyone else. We stick out on purpose-through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We'd love to talk to you about joining the Andaz Scottsdale team.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
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