Patient Care Coordinator

4 months ago


Cliffside Park, United States Professional Physical Therapy Full time

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.Responsibilities:•Greet patients•Answer phones•Schedule patient appointments •Complete new patient registration and data entry•Discuss insurance benefits, authorization requirements and payment responsibilities•Collect patient balances (copay/deductible/coinsurance)•Perform standard day-to-day clinical administrative responsibilitiesRequirements•High school diploma or equivalent.•Prior experience in a customer service or administrative role, preferably in a healthcare setting.•Excellent interpersonal and communication skills.•Strong attention to detail and organizational skills.•Ability to multitask, prioritize tasks, and work in a fast-paced environment.•Proficient in computer skills and ability to learn new software systems.Benefits•Monthly performance bonus•Medical, dental, vision insurance•Life insurance•401k•Employee assistance program •Employee discounts•Employee referral program•Paid time off (PTO)



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