Customer Service Representative

2 days ago


Farmingdale, New York, United States Randstad Full time

Customer Service Representative Job Description

We are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:

  • Handle customer inquiries and service requests via phone and email
  • Problem-solve and research customer information
  • Perform data entry on the AS400 computer system
  • Work closely with the parts and inventory departments
  • Provide reception coverage as needed

Requirements:

  • 1 year of experience in a customer service role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

About Randstad:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.



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