Guest Services, Retail, and Party Attendant

2 months ago

Erie, United States Splash Lagoon Indoor Water Park Full time
SUMMARY

The Guest Services, Retail, and Party Attendants provide information and admissions to guests visiting Splash Lagoon and top guest service in our Surf Shop.

ESSENTIAL DUTIES AND RESPONSIBILITIES which may include, but are not limited to, the following tasks:
  • Sell admission, arcade cards, lockers, and attraction passes to guests.
  • Provide information about attractions, amenities, and facility rules.
  • Record details of repair activities and ride shut down information.
  • Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment on the PA system.
  • Greet party guests and show them to appropriate area.
  • Inspect serving & party area to ensure cleanliness and proper setup.
  • Maintain contact with kitchen staff, guest services, management, and guests to ensure party details are handled properly and guest concerns are addressed.
  • Answer customer's questions about various gift shop items.
  • Communicate with guests and other employees regarding different merchandise.
  • Stocks the gift shop and sets up displays or arranges merchandise on counters, tables, racks to promote sales.
  • Accurately cash out items to ensure correct item count/ inventory.
  • Keeps the gift shop clean and orderly by cleaning up and folding different articles of clothing.
  • Operate a POS station.
  • Perform other duties as assigned.
QUALIFICATIONS
  • Ability to properly and safely operate equipment used.
  • Provide great customer service in person as well as over the phone. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Multi-tasking between helping existing guests with their needs and looking out for other guest who may need help.
  • Demonstrated ability to work independently.
  • Ability to communicate effectively with public, guests and staff members.
  • Must be firm, fair, consistent and courteous in order to gain the respect and cooperation of the public and employees.
  • Must have a positive attitude and good communication skills in order to fully cooperate with other employees in a team effort, and adhere to rules and regulations to ensure successful operation of a facility.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
  • Ability to stand or sit for long periods of time.
  • Able to lift and drag up to 50 pounds unassisted.
  • Ability to bend, squat, kneel, reach, stretch, and climb without any difficulty.
  • Ability to effectively work at different heights.
  • Works in tiring or uncomfortable positions for long periods of time.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Able to work in team environment as a team member and as team leader.
  • Must work in environmental conditions that include, but not limited to: wet and humid environments, indoor environmental conditions with up to 90% humidity and temperatures ranging from 70F to 120F, and possible exposure to chemicals, fumes, dirt, odors, waste, and dust.
  • Uniformed position.

  • Splash Lagoon Indoor Water Park Team Member

    2 weeks ago

    Erie, Pennsylvania, United States Splash Lagoon Indoor Water Park Full time

    We are seeking a Splash Lagoon Indoor Water Park Team Member to join our team as a Guest Services, Retail, and Party Attendant. As a Guest Services, Retail, and Party Attendant, you will be responsible for providing top-notch guest service in our Surf Shop, including selling admission, arcade cards, lockers, and attraction passes to guests, providing...

  • Hotel Attendant

    4 weeks ago

    Erie, Pennsylvania, United States Highgate Hotels Full time

    About Highgate HotelsHighgate Hotels is a premier real estate investment and hospitality management company recognized for innovation in the industry. With an executive team consisting of experienced hotel management leaders, the company partners with top ownership groups and major hotel brands. Corporate offices are located in London, New York, Dallas, and...

  • Guest Services

    4 weeks ago

    Erie, United States Erie Events Full time

    POSITION: GUEST SERVICESREPORTS TO: Guest Services SupervisorFACILITY: Bayfront Convention Center / Erie Insurance Arena / Warner Theatre / UPMC ParkHOURLY WAGE: $8.50 per hour POSITION SUMMARY: Guest Services employees are responsible for the operation of walk through magnetometers and the management of patrons through the security measures of the various...

  • Breakfast Attendant

    1 month ago

    Erie, United States Homewood Suites Erie Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Guest Experience Sales Specialist

    4 weeks ago

    Erie, United States Bob's Discount Furniture Full time

    Retail Guest Experience Specialists Full-Time and Part-Time Career Opportunities Our Retail Guest Experience Specialists are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry.At Bob's you can expect an environment dedicated to your individual success and a rewarding career with room for professional...

  • Supervisor of Guest Services

    4 days ago

    Erie, Pennsylvania, United States PID LLC Full time

    The Housekeeping Shift Supervisor role at PID LLC offers an exciting opportunity for an experienced hospitality professional to join our team and contribute to delivering exceptional guest experiences. This role involves overseeing the daily operations of our housekeeping team, ensuring that all aspects of cleanliness and quality are met, and collaborating...

  • Hotel Guest Room Attendant

    6 days ago

    Erie, Pennsylvania, United States Newport Hospitality LLC Full time

    Why Work With Us?Newport Hospitality LLC offers an exciting opportunity for a Housekeeper to join our team.You will have the chance to work in a dynamic environment with a talented group of professionals who share your passion for delivering exceptional guest experiences.Key Skills and Qualifications:Previous experience in housekeeping or a related...

  • Room Attendant

    2 months ago

    Erie, United States New Castle Hotels Full time

    Job Description Room Attendant - Location Hampton Inn Erie South (Upper Peach Street area)Do you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly hard working...

  • Room Attendant

    2 days ago

    Erie, United States Homewood Suites Erie Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Laundry Attendant

    1 day ago

    Erie, United States Disability Solutions Full time

    The Laundry Attendant performs the task of washing, drying, and folding of the hotel's linens, and distributes them. Also strips vacant guest rooms and collects dirty linen/trash from corridors upon Supervisors directive. Ensures hotel equipment, such as washers, dryers, and chemical dispensing systems are maintained properly and secured. Ensures cleaning...

  • Hotel Housekeeping Attendant

    2 weeks ago

    Erie, Pennsylvania, United States Highgate Hotels Full time

    Company Overview: Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.Salary: $15-$18 per hour, based on location and experience. Job Description: As a Room Attendant at Highgate Hotels, you will be responsible for servicing guest rooms while following a comprehensive...

  • Hotel Room Attendant

    2 weeks ago

    Erie, Pennsylvania, United States Highgate Hotels Full time

    About the RoleWe are seeking a Hotel Room Attendant to join our housekeeping team. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of our hotel rooms. This includes cleaning rooms to brand standards, shampooing carpets and furniture as needed, and handling luggage assistance and lost and found items. The...

  • Retail Customer Service Associate

    2 months ago

    Erie, United States FedEx Full time

    FedEx - JobID: PDX_FEC_E11DC8C3-AC9B-4F09-A828-F20659D2CAA5_240209 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • House Attendant

    6 months ago

    Erie, United States Fairfield Inn Erie Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Automotive Service Attendant

    4 days ago

    Erie, Pennsylvania, United States New Motors Subaru Full time

    Job OverviewLocated in Erie, PA, New Motors Subaru is a renowned automotive dealership established in 1971. We pride ourselves on delivering exceptional customer service and maintaining a welcoming environment for our clients.We are currently seeking a dedicated and detail-oriented Service Lane Attendant to join our team. As a key member of our service team,...

  • Sales and Customer Service Representative for Massage Envy

    4 weeks ago

    Erie, Pennsylvania, United States Massage Envy Full time

    About Us:">At Massage Envy, we're dedicated to helping people feel their best. As a Membership Sales and Customer Service Associate, you'll be the face of our brand, providing an exceptional experience for our members and guests.">The Opportunity:">We're seeking a highly motivated and customer-focused individual to join our team at Massage Envy Erie. As a...

  • Cleaning Services Specialist

    3 days ago

    Erie, Pennsylvania, United States Newport Hospitality LLC Full time

    About the RoleNewport Hospitality LLC is seeking a skilled Hotel Accommodation Attendant to provide exceptional service to our guests. The estimated salary for this position is $50,000 - $70,000 per year.Key Responsibilities:Ensure all guest rooms are clean and well-maintained.Perform detailed deep cleans when required.Restock linens, toiletries, and other...

  • Guest Experience Sales Specialist

    3 weeks ago

    Erie, United States Bob's Discount Furniture Full time

    Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality. Provide world class customer service and offer customers an unforgettable shopping experience Build rapport with clients, e Sales Specialist, Guest Experience, Sales, Specialist, Guest, Experience

  • Guest Experience Sales Specialist

    3 weeks ago

    Erie, United States Bob's Discount Furniture Full time

    Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality. Provide world class customer service and offer customers an unforgettable shopping experience Build rapport with clients, e Sales Specialist, Guest Experience, Sales, Specialist, Guest, Experience

  • VALET ATTENDANT

    2 weeks ago

    Erie, United States Crothall Healthcare Full time

    Job DescriptionJob Description Crothall Healthcare We are hiring immediately for a part time VALET ATTENDANT position.Location: St Vincent Hospital - 232 West 25th Street, Erie, PA 16544. Note: online applications accepted only.Schedule: Part time schedule. Monday, Tuesday, and Thursday; 7:30 am to 4:00 pm. More details upon interview.Requirement: Previous...