Customer Service Agent

4 months ago

Boston, United States Women in 3D Printing Full time

**To reinvent an industry**, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our technology are growing rapidly, and so are the needs of our team. Were looking for:

Expert teachers to help our customers learn the ropes of 3D printing

Problem solvers to figure out what went wrong and how to fix it

Empathetic communicators to keep our users trust

Our incredible Customer Support team connects with those users in a variety of different ways, through email, live chat, phone support, and live trainings. If youre looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a **Customer Service Agent**.

The Job:

Support users in learning the ins and outs of 3D printing

Act as the first point of contact for prospective and returning customers, answering their questions or routing them to the appropriate channels

Keep customers ridiculously happy

Print in 3D to your hearts content

You:

Love to make your customers day by not only answering their questions, but also anticipating those to come

Can communicate with grace without being face to face with users

Easily make friends with new technology

Have a knack for problem solving and getting to the bottom of things

Excited about learning and always want to know more

Get bonus points if you are bilingual in Spanish or French

Our Perks:

Flexible vacation

Premium coverage for medical, dental, and vision plans

Paid parental leave

Commuter benefits

Unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you dont check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.

  • Customer Service Agent

    5 months ago

    Boston, United States Jerry Full time

    **Customer Service Agent** Boston, Massachusetts / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app + Help our existing customers with their current policies + Identify ways to continue improving our customer service process + We provide full training,...

  • Customer Service 2

    3 months ago

    Boston, United States Pilot Freight Service Full time

    ** Customer Service 2** **Job Category****:** Stations-Northeast **Requisition Number****:** CUSTO03941 Showing 1 location **Job Details** **Description** **Pilot Freight Services** has an immediate opening for a full-time **Domestic** **Customer Service Agent** to work the day shift in our **Boston, MA office**. This position will provide quality customer...

  • Customer Service Agent

    3 weeks ago

    Boston, United States Sixt Full time

    Job Description Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes: Exceptional interpersonal and relationship...

  • Customer Service Agent

    2 hours ago

    Boston, United States United Parcel Service Inc. Full time

    Fulfilling Deliveries with a Smile As a Seasonal Driver Helper with United Parcel Service, you will be an integral part of our delivery team, working closely with experienced Package Delivery Drivers to ensure timely and efficient package delivery. Your primary responsibilities will include assisting with package handling, navigating through neighborhoods,...

  • Customer Service Representative

    1 month ago

    Boston, Massachusetts, United States Eduardo Ibanez - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Eduardo Ibanez - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional client experiences that drive business growth.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries and policy...

  • Customer Service Agent Boston

    4 months ago

    Boston, United States Sixt Full time

    As a Customer Service Agent, you will deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. **Key Tasks and Responsibilities** * Welcome all customers as they arrive on the lot * Ask about their experience with Sixt;...

  • Customer Service/Ticket Agent

    4 weeks ago

    Boston, United States Concord Coach Lines Full time

    Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Concord Coach Lines is seeking a full-time, in-person , reliable, people-oriented person who enjoys helping customers and takes pride in their job. The open position is for a full-time, year-round ticket...

  • Customer Service/Ticket Agent

    4 weeks ago

    Boston, United States Concord Coach Lines Full time

    Concord Coach Lines is seeking a full-time, in-person, reliable, people-oriented person who enjoys helping customers and takes pride in their job. The open position is for a full-time, year-round ticket agent / customer service representative at our South Station, Boston, MA location. Shifts vary during our business hours of 7:30am-10:15pm. Weekend and...

  • Customer Service/Ticket Agent

    1 month ago

    Boston, United States Concord Coach Lines Full time

    Concord Coach Lines is seeking a full-time, in-person, reliable, people-oriented person who enjoys helping customers and takes pride in their job. The open position is for a full-time, year-round ticket agent / customer service representative at our South Station, Boston, MA location. Shifts vary during our business hours of 7:30am-10:15pm. Weekend and...

  • Ramp Service Agent

    2 weeks ago

    Boston, Massachusetts, United States Signature Flight Support Corporation Full time

    Job Title: Ramp Service AgentJoin our team as a Ramp Service Agent at Signature Flight Support Corporation, where you will play a vital role in ensuring the safe and efficient operation of our airport facilities.Key Responsibilities:Conduct flight line operations in accordance with established policies and proceduresProvide exceptional customer service to...

  • Guest Services Agent

    3 weeks ago

    Boston, Massachusetts, United States Compass Group Careers Full time

    Job SummaryCompass Group Careers is seeking a Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Check guests in and out of the hotel, ensuring all necessary information is accurate and...

  • Guest Services Agent

    4 weeks ago

    Boston, Massachusetts, United States Compass Group Careers Full time

    Job SummaryCompass Group Careers is seeking a skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Check guests in and out of the hotel, ensuring all necessary information is accurate and...

  • Guest Services Agent

    2 weeks ago

    Boston, Massachusetts, United States Restaurant Associates Full time

    Job Title: Guest Services AgentAt Restaurant Associates, we are seeking a skilled Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Check guests in and out of the hotel, ensuring...

  • Customer Service Representative

    4 weeks ago

    Boston, Massachusetts, United States Collabera Full time

    Job DescriptionCollabera is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Monitor and set targets for call agents to achieve based on aligned...

  • Customer Service Representative

    3 days ago

    Boston, Massachusetts, United States PrimeFlight Aviation Services Full time

    Customer Service Agent Job DescriptionAt PrimeFlight Aviation Services, we are seeking a highly skilled and customer-focused Customer Service Agent to join our team. As a Customer Service Agent, you will play a vital role in providing exceptional service to passengers and visitors at the airport.Key Responsibilities:Welcome and assist passengers at the...

  • Customer Service Gate Agent

    4 weeks ago

    Boston, United States Piedmont Airlines, Inc Full time

    We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Customer Service Representative

    4 weeks ago

    Boston, Massachusetts, United States Collabera Full time

    Job DescriptionCollabera is seeking a highly skilled Customer Service Representative to join our team.Job Summary:We are looking for a customer-focused individual to provide exceptional service to our clients. The successful candidate will be responsible for monitoring and setting targets for call agents, providing feedback and guidance, and reviewing...

  • Agent - Guest Service

    5 months ago

    Boston, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Guest, Agent, Processing, Hospitality

  • Customer Service Representative

    2 weeks ago

    Boston, Massachusetts, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Collabera. The ideal candidate will have excellent communication skills, a strong customer service background, and the ability to work in a fast-paced environment.Key Responsibilities:Monitor and set targets for call agents to achieve based on aligned KPIsProvide...

  • Director of Customer Service

    2 months ago

    Boston, United States Plymouth Rock Assurance Full time

    The Director of Customer Service and Operations will work closely with the leadership team in developing strategy, with particular emphasis on exceeding service standards, engaging employees, optimizing our operations and enhancing the Customer and Agency Experience. The Director will develop recommendations on business practices, technologies and strategic...