Patient Services Coordinator

3 months ago


Cumming, United States Emory Healthcare Full time

Overview:

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives

Ongoing mentorship, development, leadership programs...and more

Other / Full Time / 40hrs

Description:

JOB DESCRIPTION:

  • This position serves as a key role in the patient's experience, serving as their first point of contact upon arrival to Emory facilities for clinical appointments.
  • Job responsibilities will include providing excellent customer service to the patient while welcoming and checking them in for their appointments; communicating with patients, families and staff to trouble shoot and meet patient needs while waiting to see their provider; following approved standard operating procedures to complete technical and administrative functions such as arriving appointments, confirmation and updating of patient demographics, registration, and insurance information, scheduling, entering referrals, providing information about insurance coverage, collecting copays.
  • This position will work regularly with patients, families, providers, clinical and non-clinical staff, and is a critical component to ensuring patients have a smooth and positive experience with Emory.
  • This position is ideal for a candidate who demonstrates compassion, a commitment to excellent customer service, critical thinking and problem solving skills, strong interpersonal and communication skills, and able to work in a high paced team environment.
  • This role requires computer skills and comfort with navigating multiple applications simultaneously.
  • Excellent attendance is required.

MINIMUM QUALIFICATIONS:

  • High school diploma/GED preferred and twelve (12) months of experience in Healthcare or customer service industry OR currently enrolled in an accredited bachelor's degree program. .

Supporting a diverse, equitable and inclusive culture: Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.



PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.



ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details:

JOIN OUR TEAM TODAY Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.



  • Cumming, Georgia, United States Emory Healthcare Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at Emory Healthcare. This role is a critical component of ensuring patients have a smooth and positive experience with our organization.The Patient Services Coordinator will serve as the first point of contact for patients upon arrival to Emory...


  • Cumming, Georgia, United States PT Solutions Full time

    Job SummaryPT Solutions is seeking a highly organized and detail-oriented Patient Services Coordinator to join our team. As a Patient Services Coordinator, you will play a critical role in supporting our clinicians and patients by managing scheduling and financial workflows.Key ResponsibilitiesProcess insurance verifications and manage prior...


  • Cumming, Georgia, United States Emory Healthcare Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at Emory Healthcare. As a key member of our patient experience team, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide exceptional customer service to patients and families,...


  • Cumming, Georgia, United States Atlanta Women's Health Group, P.C. Full time

    Job DescriptionPractice Location: CummingMedical Office CoordinatorResponsible for providing exceptional patient care and administrative support to the medical team at our Cumming office.JOB ACCOUNTABILITIES*:Greets and registers patients, ensuring accurate and efficient check-in and check-out processesAnswers incoming calls and responds to patient inquiries...


  • Cumming, Georgia, United States Resurgens Orthopaedics Full time

    Job SummaryWe are seeking a highly skilled and customer-focused MRI Patient Services Specialist to join our team at Resurgens Orthopaedics. The successful candidate will be responsible for providing exceptional patient service, ensuring accurate and efficient completion of patient paperwork, and collecting all necessary payments.Key ResponsibilitiesGreets...


  • Cumming, United States PT Solutions Full time

    PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and...


  • Cumming, United States PT Solutions Full time

    Location PT Solutions - Cumming 1648 Market Place Blvd Cumming, GA 30041 PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our Patient Services Coordinators (PSCs) support our clinicians as they strive to...


  • Cumming, Georgia, United States Piedmont Urgent Care by Wellstreet Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Piedmont Urgent Care by Wellstreet. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience for our patients.Key ResponsibilitiesPatient Check-in and Verification: Greet patients,...


  • Cumming, Georgia, United States Resurgens Orthopaedics Full time

    Job SummaryThe MRI Patient Services Specialist plays a vital role in ensuring a seamless patient experience at Resurgens Orthopaedics. This individual is responsible for providing exceptional customer service, managing patient paperwork, and collecting payments in a timely and efficient manner.Key ResponsibilitiesGreet and welcome patients, ensuring a...


  • Cumming, Georgia, United States FFAM360 Full time

    Job Opportunity in CummingWe are seeking a dedicated individual to join our team at FFAM360 in Cumming as a Patient Account Coordinator/MRI Scheduler. This is a temp-to-hire position offering the chance to grow within our organization. We are willing to train candidates without a medical background, provided they possess excellent customer service skills.Key...


  • Cumming, Georgia, United States FFAM360 Full time

    Job Opportunity in CummingWe are seeking a dedicated individual to join our team in Cumming as a Patient Account Coordinator/MRI Scheduler. This is a temp-to-hire position offering the chance to grow within our organization. We are willing to train candidates without a medical background, provided they possess excellent customer service skills.Key...


  • Cumming, Georgia, United States FFAM360 Full time

    We are seeking a dedicated individual to join our team as a Patient Account Coordinator/MRI Scheduler. This is a temp-to-hire position offering the chance to grow within our organization. We are willing to train candidates without a medical background, provided they possess excellent customer service skills.Key Responsibilities:Receive Point of Service...


  • Cumming, United States Resurgens Orthopaedics Full time

    Job Type Full-timeDescriptionSUMMARYThe MRI Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork and screening consent forms, as well as collecting all appropriate monies due at the time of service (Co-Pays, Co-Insurances, Deductibles etc.)ESSENTIAL...


  • Cumming, United States FFAM360 Full time

    Job Opportunity in Cumming We are seeking a dedicated individual to join our Client's team in Cumming as a Patient Account Coordinator/MRI Scheduler. This is a temp-to-hire position offering the chance to grow within their organization. We are willing to train candidates without a medical background, provided they possess excellent customer service skills. ...


  • Cumming, United States Resurgens Orthopaedics Full time

    Job Type Full-time Description SUMMARY The MRI Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork and screening consent forms, as well as collecting all appropriate monies due at the time of service (Co-Pays, Co-Insurances, Deductibles etc.) ESSENTIAL...


  • Cumming, United States Northside Hospital Full time

    Job DescriptionNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.Responsible for effective...


  • Cumming, Georgia, United States Sephora Full time

    About SephoraSephora is a leading beauty retailer that offers a wide range of products and services to help customers achieve their beauty goals. We are committed to providing an exceptional shopping experience for every client, and we are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Coordinator.Key...


  • Cumming, Georgia, United States GovernmentJobs Full time

    Government Jobs **Job Summary** We are seeking a highly skilled Senior Services Coordinator to manage an assigned center of the Senior Services Department (Sexton Hall). **Key Responsibilities:** * Coordinate programs and events * Oversee the building and grounds * Work with an Advisory Council * Operate a weekend rental program **Requirements:** *...


  • Cumming, United States Resurgens Orthopaedics Full time

    Job Type Full-timeDescriptionSUMMARYThe Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of...


  • Cumming, United States Resurgens Orthopaedics Full time

    Job Type Full-time Description SUMMARY The Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time...