Call Specialist-Full Time

2 months ago

Lawrence, United States HeadQuarters Kansas Full time

ABOUT HEADQUARTERS KANSAS: HeadQuarters Kansas located in Lawrence, KS. is leading a movement to prevent suicide and build resilience in Kansas. Founded in 1969, we leverage a dynamic combination of crisis and counseling services, training, advocacy and awareness initiatives to inform healthy choices and inspire hope. Together with volunteers, staff, partners and leaders, we are creating safer communities so that every Kansan can find the connections they need to live healthy, hopeful and resilient lives. A primary purpose of HeadQuarters Kansas is to function as a network member of the 988 Suicide & Crisis Lifeline, providing crisis and emotional support through call, chat, and text services to all Kansas communities. The Call Specialist plays an integral role in this process. Our mission is to provide vital services in moments of need to support safety, reduce suicide and build resilience across Kansas. Learn more at hqkansas.org.

POSITION SUMMARY: Call Specialists are employees of HeadQuarters Kansas and housed under the program, HeadQuarters Kansas Counseling Center (HQCC). HQCC is accredited by the International Council of Helplines and directed by the Crisis Line Director. Call Specialists report directly to and are under the clinical supervision of the VP of Clinical Programing. Call specialists are required to complete paid HQCC’s in-house crisis counselor training and a minimum of 60 paid hours of on-the-job practice. This training prepares individuals to answer the National Suicide Prevention Lifeline and local crisis lines.Call Specialists work a flexible schedule on-site in the call center. All shifts are available with the goal of assisting HQCC in the effort to maintain 24/7 coverage for all crisis lines.

ESSENTIAL DUTIES:

Answers the National Suicide Prevention Lifeline and local crisis lines using the philosophy of care and counseling skills included in HQCC’s Crisis Counselor Training Provides telephone based crisis intervention to callers using reflective listening skills, de-escalation, assessment of risk (e.g. suicide, homicide, substance use, sexual violence, domestic violence, and abuse & neglect), safety planning, follow-up, care linkage, and referral to resources Assess callers for imminent risk in accordance with the 988 Suicide & Crisis Lifeline Policy for Helping Callers at Imminent Risk of Suicide Completes call documentation in a timely and quality manner, while monitoring the quality and completeness of documentation of peers and volunteer counselors (flags call logs for review by a supervisor) Participates in organizational events intended to promote connectedness within the organization and the broader community Handles incoming calls effectively to ensure timely speed of answer and target answer rate REQUIRED QUALIFICATIONS

High school diploma or equivalent 18 years of age or older Proficiency in English written and oral language skills Excellent communication skills written, and verbal. Must pass State & Federal criminal background checks

PREFERRED QUALIFICATIONS

Bi-lingual with emphasis on oral skills Completion of Applied Suicide Intervention Skills Training (ASIST) Previous experience in conflict resolution This is a full time non-exempt salaried position 32 hours per week with a starting salary $41,000 annual. #J-18808-Ljbffr

  • Full Time Internal Medicine Physician

    3 months ago

    Lawrence, Kansas, United States Curare Group, Inc. Full time

    100% OUTPATIENT OPENINGS for STELLAR Internists in City Just Outside of Kansas City METRO Established and reputable Hospitalist program. TOP NOTCH Specialists on the medical staff for referrals. State-Ranked Schools. Division 1 University in the Community Offering Culture & Entertainment.Hospital Employee, Outpatient only. No Call. Salary OR Income...

  • Full Time Internal Medicine Physician

    3 months ago

    LAWRENCE, United States Curare Group, Inc. Full time

    100% OUTPATIENT OPENINGS for STELLAR Internists in City Just Outside of Kansas City METRO! Established and reputable Hospitalist program. TOP NOTCH Specialists on the medical staff for referrals. State-Ranked Schools. Division 1 University in the Community Offering Culture & Entertainment.Hospital Employee, Outpatient only.  No Call.   Salary OR...

  • Server

    3 months ago

    Lawrence Township, United States Senior Living Recruiting Specialist Full time

    Great Entry position into Senior Living! Are you an experienced Server that is looking for stability, an opportunity for career growth and great benefits?? If you answered yes, this job may be for you.? Our client is seeking Servers that have a deep passion for the residents they serve, and a company they can call home and continue to grow in their...

  • Associate Call Taker

    2 weeks ago

    Lawrence, United States Family Services Full time

    Position Title: Associate Call Taker Program: Lifeline Status: Full-time and Part-time Openings, primarily 2nd and 3rd shifts, weekdays and weekends, mostly remote Family Services of the Merrimack Valley is a seeking full-time and part-time Associate Call Takers for its weekday and weekend 2nd and 3rd shifts. The Associate Lifeline Call Taker is responsible...

  • CT Imaging Specialist

    1 week ago

    Lawrence, Kansas, United States Favorite Healthcare Staffing Full time

    A healthcare facility is actively seeking multiple CT Imaging Specialists to enhance their diagnostic imaging department. Below are the specifics of the position: Position: CT Imaging Specialist Employment Type: Permanent / Direct Hire Work Environment: Diagnostic Imaging Location: Not specified Work Schedule: Full-time, with on-call and weekend duties...

  • Healthcare Support Specialist

    1 week ago

    Lawrence, Kansas, United States Maximus Full time

    Job OverviewAre you ready to make a difference?At Maximus, we play a vital role in assisting government entities in fulfilling their objectives by delivering essential services to the most at-risk populations in the communities we serve. Our workforce is the backbone of Maximus.Now Hiring Healthcare Support SpecialistsHealthcare Support Specialists (HSS) at...

  • Cook (Full-time + Benefits)

    3 months ago

    Lawrence, United States Meadowlark Estates Full time

    Job DescriptionJob DescriptionMeadowlark Estates, the premier independent living community for active seniors in Lawrence, has an opening for a full-time P.M. Cook. About the Position:This position prepares nutritious, appetizing, and attractive meals, while working as a team with other culinary services members to provide smooth, efficient and safe...

  • Healthcare Customer Support Specialist

    1 week ago

    Lawrence, Kansas, United States Maximus Full time

    Are you ready to make a difference? At Maximus, we play a vital role in assisting governments in achieving their objectives by delivering essential services to the most at-risk individuals in the communities we support. Our workforce is the heart of Maximus. Currently Seeking Healthcare Customer Support Specialists Healthcare Customer Support Specialists...

  • Call Center Representative

    1 week ago

    Lawrence, United States Mass General Brigham Community Physicians Full time

    Description About Us A member of Mass General Brigham Community Physicians, Pentucket Medical has been providing extraordinary healthcare to the residents of the Merrimack Valley for 50 years. With the latest in diagnostics, technology, and research, we proudly offer unparalleled acute, chronic, and wellness care to our patients. Our primary care and...

  • Call Center Representative

    5 days ago

    Lawrence, United States Mass General Brigham Community Physicians Full time

    Description About Us A member of Mass General Brigham Community Physicians, Pentucket Medical has been providing extraordinary healthcare to the residents of the Merrimack Valley for 50 years. With the latest in diagnostics, technology, and research, we proudly offer unparalleled acute, chronic, and wellness care to our patients. Our primary care and...

  • Full Time Family Medicine Physician

    3 months ago

    Lawrence, United States BAS Healthcare Full time

    Location: Located only 25 miles north of Boston, this city area can hold its own between the downtown area with charming restaurants and unique shops. The level of energy and commitment in the city's neighborhoods exceeds that of most communities. It is exemplified at the grassroots level in the strong neighborhood associations and in the community...

  • Full Time Family Medicine Physician

    3 months ago

    Lawrence, Kansas, United States BAS Healthcare Full time

    Location: Located only 25 miles north of Boston, this city area can hold its own between the downtown area with charming restaurants and unique shops. The level of energy and commitment in the city's neighborhoods exceeds that of most communities. It is exemplified at the grassroots level in the strong neighborhood associations and in the community policing...

  • Customer Service Specialist Lawrence Primary Care

    3 months ago

    Lawrence, United States AdventHealth Medical Group Full time

    Location: Location: ** Customer Service Specialist Lawrence Primary Care at AdventHealth** **Date Posted:** 2/15/2022 **Location:** **Job Description** Description **Customer Service Specialist** **AdventHealth Shawnee Mission** **Location Address:** AdventHealth Medical Group Primary Care Lawrence 4912 W 18th Street Lawrence, KS 66047 **Top Reasons To...

  • Guest Experience Sales Specialist

    1 month ago

    Lawrence, United States Bob's Discount Furniture Full time

    Retail Guest Experience SpecialistsFull-Time and Part-Time Career OpportunitiesOur Retail Guest Experience Specialists are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room for...

  • Guest Experience Sales Specialist

    7 days ago

    Lawrence, United States Bob's Discount Furniture Full time

    Retail Guest Experience SpecialistsFull-Time and Part-Time Career OpportunitiesOur Retail Guest Experience Specialists are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room for...

  • Patient Care Support Specialist

    1 week ago

    Lawrence, Kansas, United States Richmond Pediatrics Full time

    Role OverviewThe Patient Care Support Specialist is responsible for addressing inquiries and requests from patients and the community. This role primarily involves providing assistance via telephone, but may also include face-to-face interactions, email correspondence, live chat, and other digital communication methods.Key ResponsibilitiesListen attentively...

  • Family Support Specialist

    1 week ago

    Lawrence, Massachusetts, United States Eliot Community Human Services Full time

    Join Our Team as a Family Support SpecialistEliot Community Human Services is seeking dedicated and enthusiastic individuals to serve as Family Support Specialists within our Healthy Families initiative.About the Program:Our Healthy Families program is designed to empower young, first-time parents by fostering a nurturing and stable environment for their...

  • Senior Customer Support Specialist

    1 week ago

    Lawrence, Kansas, United States Capfed Full time

    Senior Customer Support Specialist - Call CenterJob Category: Call Center Requisition Number: LEADC003091Position OverviewThe Senior Customer Support Specialist is responsible for managing incoming customer inquiries and identifying the appropriate products, services, or resources that can assist the caller. This role emphasizes creating a positive customer...

  • CT Imaging Specialist

    3 days ago

    Lawrence, Massachusetts, United States Lawrence General Hospital Full time

    Certification Requirements: The CT Imaging Specialist must hold a valid ARRT certification. The Massachusetts license will be obtained post-acceptance of the position.Position Overview: - Shift: 30P-7:30A SAT/SUN/MON 3-11p, every other weekend - Experience in trauma settings is essential, along with the capability to make independent decisions. - Proficient...

  • Part Time Biometrics Specialist

    14 hours ago

    Lawrence, Massachusetts, United States HeiTech Services, Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Biometrics Technician to join our team at HeiTech Services, Inc. as a Part Time Biometrics Specialist. As a Biometrics Technician, you will play a critical role in supporting the mission of a government program located in your state.Key ResponsibilitiesSupport the mission of a government program by...