Patient Services Representative

3 months ago


Bradenton, United States MCR HEALTH INC Full time
Description

Why MCR Health?

A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time", and to support our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our Company where you can grow your career and serve with your heart.

In our time of Company growth, we seek a Patient Service Representative.

Work Locations: Bradenton, FL

As part of this role, you will:
  • Be the first person who greets our patients with a smile
  • Check in our patients for their appointments and schedule any needed follow-up appointments
  • Answer calls to schedule appointments
  • Answer questions about our services and hours
  • Call patients to schedule future and same-day appointments
Requirements

What you need to bring to this role:
  • Minimum HS/GED
  • 6+ months of customer service experience in a fast-paced environment required (healthcare experience a plus)
  • Pediatric office experience preferred
  • Excellent listening and interpersonal skills
  • Ability to effectively interact with customers in stressful situations
  • Must be flexible, resourceful, and able to troubleshoot
  • Must be able to handle multiple tasks simultaneously and set priorities
  • Bilingual (English/Spanish) is highly desired


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