Senior Manager, Retail Customer Logistics

1 week ago


Redwood City, United States Impossible Foods Full time

**Senior Manager, Retail Customer Logistics**

Redwood City, CA / Global Business Operations (GBO) Supply Chain / Full time Impossible Foods was founded to transform the global food system and reduce the impact of climate change by making the worlds most delicious, nutritious, and sustainable meat, fish, and dairy from plants.

Through the revolutionary work of our world-class R&D team, were inventing efficient, sustainable ways to transform ingredients from plants into meat, fish, and dairy foods that deliver all the pleasures and nutritional benefits consumers demand, without the negative environmental or public health impact.

Our flagship product, Impossible Burger, uses 96% less land, 87% less water and generates 89% less greenhouse gas emissions than conventional beef from cows. And the burger is just the beginning. Were working on recreating every animal product, from chicken to fish, with plant-based ingredients that are vastly better for people and the planet.

Impossible Foods has experienced spectacular growth over the last few years, and we continue to lead all aspects of the plant-based revolution from discovery and innovation to commercial production and consumer education. Were building an amazing team of brilliant, collaborative, mission-driven individuals who take pride in using their diverse skills to contribute to a better world. Our core values include leading with heart, thinking like scientists, and doing the right thing, and our employees embody these attributes in their work every day.

We are looking for a Senior Manager to collaborate with key retail/club accounts and internal partners [customer operations, demand planning, supply planning, logistics, sales, npi] to drive customer success. Act as a supply chain consultant to guide operational change with the goal to deliver product success through high in-stock performance. + Masters degree (or Bachelor's + experience) in Operations, Supply Chain or similar field and 8-12 years of experience.

+ End-to-end supply chain management experience, with a focus on warehouse strategy, logistics, retail distribution and retailer fulfillment strategy.

+ Demonstrated ability in customer facing roles together with related operations experience within food, beverage or CPG.

+ Broad understanding of policies, processes and systems relating to retail distributor operations.

+ Direct experience working with key accounts (Costco, Walmart, Target, etc) is a must.

+ Experience with Customer Success Methodologies.

+ Proven influencing skills.

+ Experience with temperature controlled / perishable supply chain.

+ Strong analytical skills including reporting / dashboard experience in Tableau, data warehousing and metrics development.

+ Strong written and oral communication skills.

+ Self-starter/learner that can drive cross-functional projects.

+ Ability to work independently as a member of a remote team.

+ Familiarity with retailers systems & portals (e.g. Retail Link)

Impossible Foods Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Depending on your location, the California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: . By submitting your application, you are agreeing to our use and processing of your data as required.

If the ability to work remotely is indicated, this role can be performed from any US state except for Alaska, Colorado, New Mexico, Oklahoma, and Wisconsin.



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