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Contents Restoration Project Manager
2 months ago
About Our Company:
Blue Kangaroo Packoutz is the fastest growing provider of contents restoration in the country. We help people recover from fires, water damage, and natural disasters, by packing, cleaning, and storing personal property until their homes or businesses are ready to move back in.
At Blue Kangaroo Packoutz (BKP) of Encino and Ventura, we believe that contents restoration is more than just a job. It is about helping people through some of the most difficult moments of their lives. We are on a mission to make it as easy as possible for people to get their lives back in order after they have experienced a traumatic disruption.
Job Summary:
The Project Manager is responsible for overseeing a contents restoration job (insurance claim) from start to finish. They schedule and manage field service work, track contents, oversee the billing and collection process, and communicate with estimators, adjusters and customers (policy holders) on a regular basis.
Responsibilities:
Oversee the management of projects (claims)
Work with the estimator to develop accurate and timely estimates
Prepare and submit invoices to insurance carriers
Schedule work for field crews and cleaning technicians
Ensure that all work is completed in accordance with the schedule and with company standards
Maintain accurate records of all work performed
Contribute to the development and implementation of new procedures and processes
Represent the company to the public and to other businesses
Assess scope of work in the field. Lead or assist packout when needed
Qualifications:
A desire to serve your community and be a team player
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Strong organizational and time management skills
Ability to work under pressure and meet deadlines
A willingness to work in challenging conditions (like in a home that has had a fire)
Valid driver's license and a clean driving record
Are caring, patient, and compassionate. Have a genuine desire to make a difference in your client's lives
2+ years of experience in contents restoration is a plus
Familiarity with iCat inventory software a plus
What you can expect from us:
Opportunities for growth and development
A positive and supportive work environment
Competitive compensation
A strong commitment to safety
A willingness to listen and collaborate
A commitment to diversity, inclusion, and a culture where all employees feel welcome and respected, regardless of their background
If you are a compassionate and detail-oriented individual who is looking for a rewarding career in contents restoration, come learn and grow with us
What We Do
Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company. We're focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because we're restoring what people value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage-it's a very sensitive situation they're facing, so we work hard to make the restoration process seamless and stress-free.
Who We Hire
We look for individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration-related activities. We also know that not everyone comes to us with these skills. That's why we put each specialist-those with or without training-through an in-depth and comprehensive training program. Each Blue Kangaroo PACKOUTZ member learns the entire contents restoration process while honing in on their specific cleaning or restoration skills. It's all a part of our ongoing support and training experience.
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