Patient Services Representative
2 months ago
Job DescriptionINTEGRIS Health Medical Group Primary Care, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Representative in Enid, OK with Dr Dustin Baylor. In this position, you'll work Monday through Friday from 8am to 5pm with our Urgent Care North Clinic team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today to learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. Those who apply to this Patient Services Representative - Primary Care position by 09/30/2024, may qualify to receive a sign-on bonus of $1,000. We invite you to join us as we strive to be The Most Trusted Partner for Health.The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.ResponsibilitiesThe Patient Services Representative responsibilities include, but are not limited to, the following:Responsible for receiving and/or dispatching incoming phone callsCollects payments for copays and deductiblesMakes financial arrangements for patientsPerforms check in and out duties accurately and timelyMakes appointments for visits and, if an emergency, informs a clinical employee or providerVerifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.Accurately enters patient demographics into the practice management systemTakes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety GoalsTakes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or ProviderManages large call volume while maintaining excellent telephone etiquetteOrganizes workflow to meet patient needs in a timely mannerReports to Office Manager/Supervisor.This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.Qualifications1 year clerical experience preferredExperience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred6 months customer service experience, 6 months telephone customer service experience preferredMust be able to communicate effectively in English (Verbal/Written)IMG Float Pool:This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.IMG Clinics:For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire.For Current Deaconess Incumbent(s) Only at the time of acquisition (10/1/2018): High School Diploma or equivalent preferred.About UsINTEGRIS Health mission: Partnering with people to live healthier lives.To our patients, that means we will partner to provide unprecedented access to quality and compassionate health care. To you, it means some of the state's best career and development opportunities. With INTEGRIS Health, you will have a genuine chance to make a difference in your life and your career.INTEGRIS Health is the state's largest Oklahoma-owned health system with hospitals, rehabilitation centers, physician clinics, mental health facilities and home health agencies throughout much of the state.
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Patient Services Representative
3 weeks ago
Enid, Oklahoma, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Medical Group Primary Care, Oklahoma's largest not-for-profit health system, has an exciting opportunity for a Patient Services Representative in Enid, OK with Dr. Dustin Baylor.This role involves working Monday through Friday from 8am to 5pm with our Urgent Care North Clinic team, providing exceptional care to those who have...
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Patient Services Representative
2 weeks ago
Enid, Oklahoma, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Medical Group Primary Care, Oklahoma's largest not-for-profit health system, is seeking a Patient Services Representative to join our team in Enid, OK. This role will provide exceptional care to patients and work closely with our Urgent Care North Clinic team. ResponsibilitiesAnswer telephones and take concise messagesScan and...
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Patient Services Coordinator
2 weeks ago
Enid, Oklahoma, United States Integris LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at INTEGRIS Health. In this role, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesAnswering telephones and taking concise messagesScanning and indexing...
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Patient Services Rep
3 weeks ago
Enid, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Cardiovascular Physicians, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Service Representative in Enid, OK. In this position, you'll work Monday - Friday Days with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission...
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Phlebotomy Service Representative
3 weeks ago
Enid, Oklahoma, United States Quest Diagnostics Incorporated Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Phlebotomy Service Representative to join our team at Quest Diagnostics Incorporated. As a Phlebotomy Service Representative, you will be responsible for collecting blood samples from patients in a hospital setting, ensuring accurate and efficient processing of specimens, and maintaining a...
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Phlebotomy Service Representative
2 weeks ago
Enid, Oklahoma, United States Quest Diagnostics Full timeJob Summary:We are seeking a skilled Phlebotomy Service Representative to join our team at Quest Diagnostics. As a Phlebotomy Service Representative, you will be responsible for collecting blood samples from patients in a hospital setting. This is a challenging and rewarding role that requires excellent communication and interpersonal skills, as well as the...
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Phlebotomy Service Representative
3 weeks ago
Enid, Oklahoma, United States Quest Diagnostics Full timeJob SummaryWe are seeking a skilled Phlebotomy Service Representative to join our team at Diagnostic Laboratory of Oklahoma- Enid, OK. As a key member of our laboratory team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our laboratory services.Key ResponsibilitiesCollect blood specimens from patients of...
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Phlebotomy Service Representative
3 weeks ago
Enid, Oklahoma, United States Quest Diagnostics Incorporated Full timeJob Summary: We are seeking a skilled Phlebotomy Service Representative to join our team at Diagnostic Laboratory of Oklahoma- Enid, OK. As a key member of our laboratory team, you will be responsible for performing phlebotomy procedures, collecting specimens, and providing exceptional customer service to patients and healthcare professionals.Key...
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Customer Service Representative
2 weeks ago
Enid, Oklahoma, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point of Sales...
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Member Service Representative
3 weeks ago
Enid, Oklahoma, United States Communication Federal Credit Union Full time{"title": "Member Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Communication Federal Credit Union. As a key member of our team, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous...
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Member Service Representative
1 month ago
Enid, Oklahoma, United States Communication Federal Credit Union Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Communication Federal Credit Union. As a key member of our team, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous service.Key ResponsibilitiesProcess accurate teller...
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Member Service Representative at Enid
1 month ago
Enid, Oklahoma, United States Communication Federal Credit Union Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Communication Federal Credit Union. As a Member Service Representative, you will be the front-line contact for our members, providing exceptional service and support to help them achieve their financial goals.Key ResponsibilitiesProvide...
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Customer Service Representative
3 weeks ago
Enid, Oklahoma, United States Domino's Pizza LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and organized store environment.Key ResponsibilitiesOperate all equipment...
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Customer Service Representative
3 weeks ago
Enid, Oklahoma, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's West Willow.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sale SystemEnsure orders are accurate and...
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Customer Service Representative
3 weeks ago
Enid, Oklahoma, United States JONATHAN HENDRIX - State Farm Agent Full timeJob OverviewAs a Customer Service Representative with Jonathan Hendrix State Farm, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...
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Member Service Representative at Enid
2 weeks ago
Enid, Oklahoma, United States Communication Federal Credit Union Full timeAbout the RoleWe are seeking a highly skilled Member Service Representative to join our team at Communication Federal Credit Union. As a Member Service Representative, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous member service and processing accurate teller transactions.Key...
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Customer Service Representative
2 weeks ago
Enid, Oklahoma, United States Domino's Pizza LLC Full timeJob SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. Your primary duties will include operating all equipment, managing inventory, and preparing products for delivery. You will also be responsible for receiving and processing telephone and internet...
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Customer Service Representative
2 weeks ago
Enid, Oklahoma, United States Brandon Adams-Farmers Insurance Agency Full timeJob DescriptionWe are seeking an exceptional insurance personal lines customer service representative to join our team at Brandon Adams-Farmers Insurance Agency. Our reputable insurance agency prides itself on outstanding insurance products and customer service.ResponsibilitiesProcess customer policy change requests.Secure all Trailing Documents from...
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Member Service Representative at Enid
3 weeks ago
Enid, Oklahoma, United States Communication Federal Credit Union Full timeAbout UsCommunication Federal Credit Union has a rich history of serving its members for over 80 years. We are proud to be ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021.Our CultureWe are passionate about the credit union philosophy of 'People Helping People' and empower our team members to deliver on that promise. Our culture encourages...
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Customer Service Representative
2 weeks ago
Enid, Oklahoma, United States Jeff Eaton - State Farm Agent Full timeJob DescriptionAt Jeff Eaton's State Farm Agency, we're committed to helping individuals navigate life's uncertainties while achieving their dreams. As a thirty year State Farm Agent, we uphold a tradition of excellence and integrity.Position: Insurance Customer Care RepresentativeResponsibilities:Provide exceptional service to clients by addressing...
