Member Service Representative

3 weeks ago

Enid, Oklahoma, United States Communication Federal Credit Union Full time
{"title": "Member Service Representative", "description": "Job Summary

We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Communication Federal Credit Union. As a key member of our team, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous service.

Key Responsibilities
  • Process accurate teller transactions, including deposits, withdrawals, and loan payments.
  • Serve as the front-line contact for and build relationships with Communication Federal Credit Union members.
  • Understand and cross-sell CFCU products and services.
  • Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
  • Adhere to all CFCU policies and procedures.
Requirements
  • High school diploma or G.E.D.
  • One year experience in a financial institution or retail customer sales/service environment required.
  • Prior cash-handling experience preferred.
About Us

Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.

We are passionate about the credit union philosophy of \"People Helping People\" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.

As a Member Service Representative, you will be part of a dynamic team that is dedicated to providing exceptional service to our members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member experiences, we encourage you to apply for this exciting opportunity.

"}

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