Customer Service Representative

2 weeks ago


Enid, Oklahoma, United States Brandon Adams-Farmers Insurance Agency Full time
Job Description

We are seeking an exceptional insurance personal lines customer service representative to join our team at Brandon Adams-Farmers Insurance Agency. Our reputable insurance agency prides itself on outstanding insurance products and customer service.

Responsibilities

  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Return all phone messages promptly.
  • Maintain knowledge of new products.
  • Provide exceptional customer service.

Requirements

  • Possess an upbeat, positive and enthusiastic attitude.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Professional phone etiquette.
  • Follow through and exceed current and prospective client expectations.
  • Great Customer Service Skills.
  • Strong communication skills, both oral and written.

Benefits

Hourly Base Salary + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities



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