Member Service Representative at Enid

2 weeks ago


Enid, Oklahoma, United States Communication Federal Credit Union Full time

About the Role

We are seeking a highly skilled Member Service Representative to join our team at Communication Federal Credit Union. As a Member Service Representative, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous member service and processing accurate teller transactions.

Key Responsibilities

  • Accurately process teller transactions, including deposits, withdrawals, and loan payments.
  • Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members.
  • Understand and cross-sell CFCU products and services.
  • Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
  • Adhere to all CFCU policies and procedures.

Requirements

  • High school diploma or G.E.D.
  • One year experience in a financial institution or retail customer sales/service environment required.
  • Prior cash-handling experience preferred.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.

About Us

Communication Federal Credit Union is a leading financial institution dedicated to serving the needs of our members. We are committed to providing exceptional service, innovative products, and a positive member experience.



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