Member Service Representative at Enid
2 weeks ago
About the Role
We are seeking a highly skilled Member Service Representative to join our team at Communication Federal Credit Union. As a Member Service Representative, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous member service and processing accurate teller transactions.
Key Responsibilities
- Accurately process teller transactions, including deposits, withdrawals, and loan payments.
- Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members.
- Understand and cross-sell CFCU products and services.
- Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
- Adhere to all CFCU policies and procedures.
Requirements
- High school diploma or G.E.D.
- One year experience in a financial institution or retail customer sales/service environment required.
- Prior cash-handling experience preferred.
What We Offer
- A competitive salary and benefits package.
- Opportunities for advancement and professional growth.
- A dynamic and supportive work environment.
About Us
Communication Federal Credit Union is a leading financial institution dedicated to serving the needs of our members. We are committed to providing exceptional service, innovative products, and a positive member experience.
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