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Patient Financial Services Training Specialist
2 months ago
The Patient Financial Services Training Specialist is responsible for establishing training programs for all employees with Patient Financial Services roles/duties.
Job Responsibilities:
- Education/Training Programs
- Create and maintain all documentation of training materials.
- Maintain training schedule for new hire training and continuing education of employees.
- Conduct baseline competency testing, post training competency testing, and new hire course training.
- Quality
- Assess employee low performance scores to determine training needs and implement appropriate training to ensure success.
- Create a monthly Q&A process of employees.
- Other Duties as Assigned
- Performs other duties as assigned.
Responsibilities
MINIMUM QUALIFICATIONS:
Experience: Minimum of 1 years of teaching or training experience
Education: Bachelor's Degree
Special Sills: Multi-tasking and critical thinking skills; professional appearance, good communication skills, dependability, flexibility, teamwork