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Patient Financial Services Training Specialist

2 months ago

Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full time
Job Description

The Patient Financial Services Training Specialist is responsible for establishing training programs for all employees with Patient Financial Services roles/duties.

Job Responsibilities:
  1. Education/Training Programs
    • Create and maintain all documentation of training materials.
    • Maintain training schedule for new hire training and continuing education of employees.
    • Conduct baseline competency testing, post training competency testing, and new hire course training.
  2. Quality
    • Assess employee low performance scores to determine training needs and implement appropriate training to ensure success.
    • Create a monthly Q&A process of employees.
  3. Other Duties as Assigned
    • Performs other duties as assigned.


Responsibilities

MINIMUM QUALIFICATIONS:
Experience: Minimum of 1 years of teaching or training experience
Education: Bachelor's Degree
Special Sills: Multi-tasking and critical thinking skills; professional appearance, good communication skills, dependability, flexibility, teamwork