Program Manager

3 weeks ago


New York, United States Tata Consultancy Services Full time
JobTitle

Program Manager

ExperienceRequired

10Years

WorkLocation (State, City and Zip)

New York

New York, NY 10285

Technical/FunctionalSkills

Project Management,Program Management

Roles& R esponsibilities

About the role:

This role is responsible for theprogram management and change management of a strategic initiative that willintroduce a new operating model to Amex. The program manager in this rolewill be instrumental in executing the program roadmap, implementing scale-upefforts, and overall program tracking and governance support. Specifically,this program manager will:
  • Support with day-to-dayscale-up activities, tracking overall progress, timeline management, andproactively identifying risks and escalating if necessary
  • Execute on theimplementation roadmap and collaborate with stakeholders who are drivingthe adoption of new ways of working in their areas
  • Actively maintain programartifact library and key artifact templates in addition to updating theoperating model playbook on an ongoing-basis to account for newprocesses, best practices and learnings from rolling adoption
  • Create roadshow materials,coordinating and drafting communications, and produce executivepresentation materials
  • Track outcomes around productivity,engagement, and report overall program success metrics, producingregular executive reporting
Candidate qualifications:
  • 6+ years of projectmanagement and change management experience working on high priority,large scale, cross-functional strategic initiatives
  • Excellent organizational,communication, and time management skills with the ability to trackmultiple complex workstreams simultaneously
  • Strong attention to detailand expertise in creating high-quality executive-level presentationmaterials
  • Foundational and workingknowledge of product development life cycle and agile deliverymethodologies
  • Comfort and familiarity withnavigating complex organizational structures


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