Current jobs related to Patient Service Representative - Sunnyvale - Envision Radiology

  • Patient Service Representative

    5 months ago

    Sunnyvale, United States RadNet Northern California Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...

  • Customer Service Representative

    2 weeks ago

    Sunnyvale, California, United States Bonchon Full time

    Customer Service Representative Job DescriptionBonchon is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling guest inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to guest inquiries via...

  • Customer Service Representative

    4 weeks ago

    Sunnyvale, California, United States IntelliPro Group Inc. Full time

    Job OverviewAt IntelliPro Group Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Based in Sunnyvale, CA, this is a 1-year contract position with a competitive pay rate of $28/hour.Job...

  • Customer Service Representative

    5 days ago

    Sunnyvale, California, United States 5MP Business Group Full time

    Job Overview5MP Business Group is seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong desire to help customers.In this role, you will be responsible for attracting potential customers by answering product and service...

  • Customer Service Representative

    2 weeks ago

    Sunnyvale, California, United States Ross Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences and driving sales growth.The ideal candidate will possess strong communication skills, be able to work effectively in a team...

  • Customer Service Representative

    3 weeks ago

    Sunnyvale, California, United States United Microelectronics Corporation (UMC) Full time

    United Microelectronics Corporation (UMC) is seeking a highly skilled Customer Service Representative to join their team. The ideal candidate will have a strong ability to take charge, prioritize tasks, and multitask with ease. This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience.Job Description:Cover the duties of...

  • Customer Service Representative

    2 weeks ago

    Sunnyvale, California, United States Sherwin-Williams Full time

    About UsAt Sherwin-Williams, we believe that everyone deserves a chance to succeed. Our company has been helping people bring their ideas to life for over 150 years.We're committed to creating a workplace where everyone feels valued, respected, and empowered to grow. Whether you're just starting your career or looking for a new challenge, we invite you to...

  • Overnight Sales and Service Representative

    8 hours ago

    Sunnyvale, California, United States 24 Hour Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Service Overnight representative to join our team. As a key member of our sales and service team, you will play a vital role in delivering exceptional experiences for our members and guests.Your primary responsibilities will include:Upholding Service Commitments and driving member...

  • Customer Service Representative

    4 weeks ago

    Sunnyvale, California, United States Choice Hotels Full time

    About Choice Hotels InternationalChoice Hotels International is a leading lodging franchisor with over 7,400 hotels worldwide. Our diverse portfolio of 22 brands caters to various segments, from upscale to economy. We strive to meet travelers' needs in more places and for more occasions.We are seeking an energetic and detail-oriented Customer Service...

  • Guest Service Representative

    2 months ago

    Sunnyvale, United States Maple Tree Inn, Hogan Hospitality Full time

    Description Are you a friendly and welcoming individual looking to join a dynamic team as a Guest Service Representative? If you have a talent for delivering quick and polite assistance to hotel guests both in person and on the phone, then this position is tailored for you. Your main duties will involve handling guest inquiries, keeping precise records, and...

  • Financial Center Client Service Representative

    8 months ago

    Sunnyvale, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Financial, Representative, Service, Solutions Advisor, Client, Retail, Banking

  • Technical Customer Service Representative

    1 hour ago

    Sunnyvale, California, United States Demo160: Core Template TEMC Full time

    Job DescriptionWe are seeking a highly accountable and organized Freelance Customer Service Representative to join our team at Demo160: Core Template TEMC. The ideal candidate will have experience with out-bound calls in a similar capacity, able to validate information, give instructions on next steps, and manage customer expectations.The responsibilities of...

  • Food Courier Service Representative

    6 days ago

    Sunnyvale, California, United States Zifty Full time

    Zifty offers a unique opportunity for Local Food Delivery Specialists to earn an estimated $28 per delivery. This position involves completing catering deliveries within a 10-mile radius of your location, primarily during lunch hours from Monday to Friday. As a representative of our company, you will provide excellent customer service and maintain a positive...

  • Customer Service Representative

    2 weeks ago

    Sunnyvale, California, United States Costco Full time

    Become Part of Our TeamWe're seeking a Customer Service Representative - Cash Handling to join our team at Costco!About the RoleThis role involves assisting customers with their shopping needs, answering questions about products, and providing excellent customer service.Key Responsibilities:Providing exceptional customer service, responding to customer...

  • Technical Sales Representative

    5 days ago

    Sunnyvale, California, United States Beacon Communications Full time

    OverviewBeacon Communications is seeking a highly skilled Technical Sales Representative to join our team. This role will focus on expanding service and software maintenance sales for the service department, working closely with clients to understand their evolving needs and develop long-term solutions.ResponsibilitiesSelling to new and existing customers in...

  • Customer Service Representative

    4 weeks ago

    Sunnyvale, California, United States Eurofins USA Material Sciences Full time

    Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Eurofins USA Material Sciences. As a key member of our operations team, you will play a critical role in ensuring seamless interactions with clients and internal stakeholders.ResponsibilitiesCoordinate the receipt and dispatch of samples, ensuring timely...

  • Patient Care Coordinator

    4 weeks ago

    Sunnyvale, California, United States HexaQuEST Health, Inc. Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at HexaQuEST Health, Inc. as a Hospice Services Specialist.About the RoleThis is a full-time position that requires a minimum of 1 year of hospice nursing experience. The ideal candidate will have excellent communication skills, be able to work...

  • Business Development Representative

    10 hours ago

    Sunnyvale, California, United States City National Bank Full time

    Job Title: Business Development RepresentativeAbout the Opportunity:We are seeking a skilled Business Development Representative to join our team at City National Bank. As a key member of our sales team, you will be responsible for acquiring new business and deepening existing relationships with clients.Compensation:The estimated salary for this role is...

  • Customer Service Representative

    3 weeks ago

    Sunnyvale, United States JACKLYN DINH - State Farm Agent Full time

    Benefits:Bonus based on performanceDental insuranceVision insuranceFree food & snacksPaid time offTraining & developmentTuition assistanceWellness resourcesROLE DESCRIPTION:As a customer service Representative with State Farm Insurance office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance...

  • Customer Service Representative

    2 weeks ago

    Sunnyvale, United States JACKLYN DINH - State Farm Agent Full time

    Benefits: Bonus based on performance Dental insurance Vision insurance Free food & snacks Paid time off Training & development Tuition assistance Wellness resources ROLE DESCRIPTION:As a customer service Representative with State Farm Insurance office, you will generate the kind of exceptional client...

Patient Service Representative

2 months ago

Sunnyvale, United States Envision Radiology Full time
Envision Imaging is adding a Full Time Patient Service Representative to our team in Sunnyvale
Monday-Friday 11:00AM-8:00PM, Rotating Saturdays | Position Pay Range: $16.00 - $19.30

Summary/Objective:

The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and ensures the patient knows and feels that they are the most important person in that moment. Creates an environment where our patients know they are a priority and provides spectacular service by doing what is necessary to take care of the patient. Performs administrative tasks such as answering phones, data entry, patient check in/out, and assists in scheduling patient appointments. Enters charges, verifies patients' insurance coverage, receives payments from patients, and issues receipts. Supports company initiatives by adopting new approaches, practices, and processes to deliver unmistakable quality, spectacular service, and operational excellence on a consistent basis.

Essential Functions

1. Answers inbound calls to the Center.

2. Provides a friendly and warm greeting to all patients and/or providers.

3. Checks scheduled patients in/out and ensures proper documentation is received from patient.

4. Collects co-pays, co-insurance, and deductible if necessary.

5. Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed.

6. Ensures accurate data entry for patient registration.

7. Assists with medical records as needed.

8. Ensures all queues are processed in a timely and efficient manner while adhering to all process & compliance requirements.

9. Manages eRIS Center workflow, including daily schedule, billing complete, priors grid, delinquent exams, waitlist, report delivery queues, and collection of TOS.

10. Stays abreast of known carrier related issues and is able to identify carrier specific concerns, (i.e. out of network, specific plan limitations, etc.)

11. Monitors schedule and ensures all data, attachments, history, etc. have been done before exam is completed.

12. Facilitates no-show appointments (calling patients, cancelling, rescheduling).

13. Reschedules and cancels appointments as needed/directed (receives incoming/outgoing calls to patients).

14. Monitors waiting room to avoid extended wait time and to assists patients as needed.

15. Requests orders and processes new/same-day requests.

16. Requests all patients complete a satisfaction survey after their exam.

17. Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Communication Proficiency.

2. Organizational Skills.

3. Time Management.

4. Problem Solving/Analysis.

5. Customer/Client Focus.

6. Collaboration Skills.

Supervisory Responsibilities

This position has no supervision responsibilities.

Work Environment

This job operates in an outpatient clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications

Minimum Qualifications/Experience:

•One plus year of experience providing exceptional customer service - healthcare environment preferred

•Detail oriented, self-motivated, a problem solver and a team player

•Ability to navigate multiple computer screens and browsers quickly and accurately

•Ability to excel in a very fast-pace team environment

•Ability to continuously "exceed" company and customer expectation

•Strong communication skills & professional demeanor

Education/Certifications:

•Minimum of High School diploma or equivalent (GED)

Additional Eligibility Qualifications

None required for this position.

Compliance

Adheres to Envision's Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

Company Benefits

Below is a list of benefits that are offered to employees, once eligibility is met.

•Health Benefits: Medical/Dental/Vision/Life Insurance

•Company Matched 401k Plan

•Employee Stock Ownership Plan

•Paid Time Off + Paid Holidays

•Employee Assistance Program

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.

OSHA Exposure Rating: 1

It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.

Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.