Customer Service Representative

6 days ago


Sunnyvale, California, United States IntelliPro Group Inc. Full time
Job Overview

At IntelliPro Group Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

Based in Sunnyvale, CA, this is a 1-year contract position with a competitive pay rate of $28/hour.

Job Responsibilities

As a Customer Service Representative, your primary responsibility will be to communicate effectively with clients, respond to their inquiries, and resolve any issues they may have in a timely and professional manner.

You will work closely with our business partners in China, requiring fluency in English and Mandarin. While proficiency in Mandarin is preferred, it is not mandatory.

Your other key responsibilities will include:

  • Managing customer calls and emails in a fast-paced environment.
  • Providing accurate and timely information to clients regarding our services and products.
  • Resolving complex customer complaints and issues through effective communication and problem-solving skills.
  • Collaborating with internal teams to ensure seamless delivery of services and meet client expectations.

We offer a comprehensive benefits package, including education assistance, flexible working hours, and opportunities for growth and development within the company.



  • Sunnyvale, California, United States United Microelectronics Corporation (UMC) Full time

    United Microelectronics Corporation (UMC) is seeking a highly skilled Customer Service Representative to join their team. The ideal candidate will have a strong ability to take charge, prioritize tasks, and multitask with ease. This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience.Job Description:Cover the duties of...


  • Sunnyvale, California, United States Choice Hotels Full time

    About Choice Hotels InternationalChoice Hotels International is a leading lodging franchisor with over 7,400 hotels worldwide. Our diverse portfolio of 22 brands caters to various segments, from upscale to economy. We strive to meet travelers' needs in more places and for more occasions.We are seeking an energetic and detail-oriented Customer Service...


  • Sunnyvale, California, United States DDS DISCOUNTS Full time

    About DDS DISCOUNTSAt DDS DISCOUNTS, we are committed to providing our customers with a safe and secure shopping environment.Job DescriptionWe are seeking a highly motivated Retail Associate to join our team. As a Retail Associate, you will be responsible for maintaining a high level of awareness on the sales floor to ensure the safety and security of our...


  • Sunnyvale, California, United States Eurofins USA Material Sciences Full time

    Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Eurofins USA Material Sciences. As a key member of our operations team, you will play a critical role in ensuring seamless interactions with clients and internal stakeholders.ResponsibilitiesCoordinate the receipt and dispatch of samples, ensuring timely...


  • Sunnyvale, California, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a Seasonal Customer Service Team Member to join our team. As a Customer Service Team Member, you will be responsible for delivering friendly customer service, helping customers shop our store, and finding what they're looking for.Key ResponsibilitiesProvide exceptional customer service, ensuring all customers receive a...


  • Sunnyvale, California, United States Aloft Sunnyvale Full time

    Job DescriptionAloft Sunnyvale is currently seeking a part-time Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service and ensuring that all guests have a positive experience.Responsibilities:Resolve guest concerns in a professional and courteous manner.Maximize daily room sales...


  • Sunnyvale, California, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a skilled and customer-focused Multilingual Customer Experience Representative to join our team. As a key member of our sales staff, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and achieving excellent sales...


  • Sunnyvale, California, United States Sherwin-Williams Full time

    Company OverviewSherwin-Williams is a leading manufacturer of paints and coatings, committed to helping customers achieve their goals through innovative products and exceptional service.


  • Sunnyvale, California, United States Island Hospitality Management Full time

    Job OverviewWe are seeking a skilled Customer Service Liaison to provide exceptional front desk support and serve as a key point of contact for our guests and vendors.


  • Sunnyvale, California, United States Ulta Beauty Full time

    About the JobWe are seeking a highly motivated Customer Service Ambassador - Beauty to join our team at Ulta Beauty. As a Beauty Advisor, you will play a key role in providing an exceptional customer experience.Your responsibilities will include:Welcoming and assisting guests as they enter the storeAssessing each guest's needs and providing personalized...


  • Sunnyvale, California, United States PMT Management Full time

    Job SummaryPMT Management is a business management firm that prioritizes its team members' well-being and invests in their training and development.We are seeking a Customer Outreach Representative to develop daily strategies to optimize client CRM and drive profitability, engage with consumers, and provide top-notch customer experiences.Key...


  • Sunnyvale, California, United States JACKLYN DINH - State Farm Agent Full time

    About the Role">As a customer service representative at State Farm Insurance, you will play a vital part in creating exceptional client experiences that drive business growth. With your attention to detail and passion for helping others, you will excel in resolving customer inquiries and addressing their needs.">Responsibilities">Process insurance claims and...


  • Sunnyvale, California, United States PMT Management Full time

    PMT Management OverviewWe are a culture-forward business management firm that values diversity, inclusivity, and professional growth.We prioritize our team members' well-being and invest heavily in their training and development.Job Description:We are seeking a Customer Outreach Representative to connect with consumers and team members alike, providing...


  • Sunnyvale, California, United States Ulta Beauty Full time

    At Ulta Beauty, we're transforming the world one shade at a time. If you're passionate about beauty and delivering exceptional customer experiences, we want to hear from you!About the RoleThe Beauty Sales Representative is responsible for providing an unparalleled experience for all Ulta Beauty guests by engaging each guest to determine their individual...


  • Sunnyvale, California, United States Top Group Full time

    About the RoleTop Group is seeking a highly skilled Sales Representative to join our team in Sunnyvale, CA. This is an onsite position responsible for driving sales growth and customer satisfaction in the semiconductor manufacturing industry.Key Responsibilities:Prepares necessary documents when orders are received and ensures timely processing of sales...


  • Sunnyvale, California, United States Amazon Full time

    About the RoleWe are seeking a skilled Cloud Native Application Developer to join our AWS Professional Services team. As a key member of our team, you will work with customers to architect, develop, and re-engineer applications to fully leverage the AWS Cloud.Key ResponsibilitiesWork as a technical leader alongside customer business, development, and...


  • Sunnyvale, California, United States Treehouse Hotels Full time

    Job Title: Hospitality Services ManagerEstimated Salary: $65,000 - $80,000 per yearAt Treehouse Hotels, we are seeking a highly skilled Hospitality Services Manager to join our team. This role is responsible for overseeing the day-to-day operations of our hospitality services, ensuring exceptional guest experiences and maintaining high standards of...


  • Sunnyvale, California, United States Road Runner Sports Full time

    About Road Runner SportsAt Road Runner Sports, we're passionate about helping our customers achieve a healthier lifestyle. Our commitment to providing exceptional customer service and supporting our team members in their personal and professional growth has earned us recognition as the 2023 Footwear Retailer of the Year by Footwear Magazine.We take pride in...


  • Sunnyvale, California, United States Bozzuto Full time

    About BozzutoWe are a dynamic and compassionate organization that strives to promote goodness for those around us. Our commitment to excellence is evident in the design, build, management, and maintenance of one-of-a-kind residences, as well as our support and consulting services.Primary ResponsibilitiesSolve problems and provide timely assistance to...


  • Sunnyvale, California, United States Illumio Full time

    About IllumioIllumio is a pioneering leader in Zero Trust segmentation, dedicated to preventing breaches from becoming cyber disasters. Our proven segmentation technology is purpose-built for the Zero Trust security model, protecting critical applications and valuable digital assets across cloud-native apps, hybrid and multi-clouds, data centers, and...