Customer Service Representative

1 month ago

Valencia, United States Belcan Full time

Customer Service Representative

Job Number: 350890

Category: Administrative

Description: Job Title: Customer Service Representative

Pay Rate: $23.00 / hr

Location: Valencia, CA

Area Code: 661

ZIP Code: 91355

Start Date: Right Away

Shift: 1st Shift; 7am-4pm

Keywords: #CustomerServiceRep #CSRJobs

Benefits:

On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.

*Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.

*Six Paid Statutory Holidays after 90 days probationary period.

*One Week Paid Vacation Bonus after six months / 1960 regular hours.

*Weekly pay by direct deposit.

*Performance Reviews (and compensation reviews)

Responsibilities:

*May respond to e-mail inquiries.

*Customer service is the primary function, but may include minimal selling or promotion of products or services.

*May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

*Requires ability to navigate a computerized data entry system or other relevant applications.

*Handles customer service inquiries and problems via the telephone and records consistent problem areas.

*Calls are basic and routine.

*Uses computerized system for tracking, information gathering, and/or troubleshooting.

*Requires limited knowledge of the organization, products, and/or services.

Education and Experience:

*High school diploma/GED

*0-2 years related experience

Skills and Knowledge:

*Good comprehension of the English language, both written and verbal.

*Basic computer skills.

*Great intrapersonal skills

*Great communication skills

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

EOE/F/M/Disability/Veterans

Ttulo profesional: Representante de servicio al cliente

Salario: $23.00 / hora

Ubicacin: Valencia, California

Cdigo de rea: 661

Cdigo Postal: 91355

Fecha de inicio: inmediatamente

Turno: 1er turno; 7 am-4 pm

Beneficios:

Capacitacin en el trabajo, con capacitacin cruzada para otros puestos calificados y oportunidades de avance. El negocio aeroespacial est creciendo y estamos continuamente capacitndonos y promocionndonos desde dentro.

*Opciones mdicas, dentales, de la vista, de ahorro para la jubilacin, reembolso de matrcula, aumentos de rendimiento y avance profesional. Equipo galardonado con un ambiente de trabajo excepcional.

*Seis das festivos pagados despus de un perodo de prueba de 90 das.

*Bono de vacaciones pagadas de una semana despus de seis meses / 1960 horas regulares.

*Pago semanal mediante depsito directo.

*Revisiones de desempeo (y revisiones de compensacin)

Responsabilidades:

*Puede responder a consultas por correo electrnico.

*El servicio al cliente es la funcin principal, pero puede incluir una venta o promocin mnima de productos o servicios.

*Puede responder a las consultas de los clientes refirindolos a materiales publicados, fuentes secundarias o personal de mayor nivel.

*Requiere capacidad para navegar en un sistema de entrada de datos computarizado u otras aplicaciones relevantes.

*Maneja consultas y problemas de servicio al cliente por telfono y registra reas problemticas constantes.

*Las llamadas son bsicas y rutinarias.

*Utiliza un sistema computarizado para seguimiento, recopilacin de informacin y/o resolucin de problemas.

*Requiere conocimiento limitado de la organizacin, productos y/o servicios.

Educacin y experiencia:

*Diploma de preparatoria / GED

*0-2 aos de experiencia relacionada

Habilidades y conocimientos:

*Buena comprensin del idioma ingls, tanto escrito como verbal.

*Conocimientos bsicos de informtica.

*Grandes habilidades intrapersonales

*Grandes habilidades comunicativas.

Si est interesado en este puesto, presente su solicitud a travs del enlace Aplicar ahora proporcionado. Nuestro objetivo primordial es brindar soluciones de dotacin de personal de calidad que ayuden a las personas, organizaciones y comunidades a tener xito. Belcan es un proveedor lder de personal calificado para muchas de las empresas ms respetadas del mundo. Ofrecemos excelentes oportunidades para asignaciones por contrato, temporales, de contratacin temporal y directas. Somos el empleador elegido por miles en todo el mundo. Para obtener ms informacin, visite nuestro sitio web en Belcan.com

EOE/F/M/Discapacidad/Veteranos

Location: Valencia , CA

Minimum Experience (yrs):

Required Education: Not Specified

Benefits:

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