Customer Service Representative

7 days ago


Valencia, United States Robert Half Full time
Job DescriptionJob Description

We are currently recruiting for a short-term contract employment opportunity for a Customer Service Representative in the manufacturing industry, located in Valencia, California. As a Customer Service Representative, your main duty will be to provide excellent service to our customers, managing their accounts, and ensuring their inquiries are resolved efficiently.


Responsibilities:

• Act as the first point of contact for customers, addressing their needs and concerns promptly

• Foster sustainable relationships with customers through interactive and open communication

• Ensure a positive, empathetic, and detail oriented approach towards customers at all times

• Document customer interactions, transactions, comments, and complaints for future reference

• Collaborate with various departments to guarantee smooth service delivery

• Adhere to company communication procedures, guidelines, and policies

• Stay updated about production processes, inventory, and delivery schedules to provide accurate information to customers

• Identify areas of improvement and communicate suggestions to the senior management team

• Strive to enhance customer service experience by refining customer service processes and ensuring customer satisfaction

• Handle customer applications, maintain accurate records, and monitor customer accounts.

• Minimum of 2 years of experience in a customer service role, preferably within the manufacturing industry.

• Proficiency in answering inbound calls and handling inbound/outbound calls.

• Demonstrable experience in a call center customer service environment.

• Strong skills in customer service, able to handle customer inquiries and complaints efficiently and effectively.

• Proficiency in data entry, with the ability to input and manage customer data accurately.

• Excellent email correspondence skills, with the ability to communicate clearly and professionally.

• Proficiency in Microsoft Excel and Microsoft Word, with the ability to use these tools to manage customer data and correspondence.

• Experience in order entry, with the ability to process customer orders accurately and efficiently.

• Ability to schedule appointments, manage customer bookings, and maintain a well-organized schedule.



  • Valencia, California, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at LHH Recruitment Solutions.Key Responsibilities:Providing exceptional customer service to clients via phone, email, and fax.Answering troubleshooting calls and resolving customer inquiries in a timely manner.Selling and upselling products to...


  • Valencia, California, United States CastleWorks Water Heaters Full time

    Job Type: Full-timeDescriptionCastleWorks Home Service Company is seeking a Customer Service Representative to provide excellent customer service. The ideal candidate will be energetic, dedicated, and able to manage multiple priorities within a fast-paced environment.Answer incoming calls from customers related to service, billing, and other departments...


  • Valencia, United States CastleWorks Water Heaters Full time

    Job Type Full-time Description CastleWorks Home Service Company is looking to hire a Customer Service Representative. We are seeking an energetic professional dedicated to providing excellent customer service. - Full-time - Workdays: Thursday to Monday - The work setting is in an office. It is an essential function of the position to work with a team in...


  • Valencia, United States Belcan Full time

    Customer Service Representative Job Number: 350890 Category: Administrative Description: Job Title: Customer Service Representative Pay Rate: $23.00 / hr Location: Valencia, CA Area Code: 661 ZIP Code: 91355 Start Date: Right Away Shift: 1st Shift; 7am-4pm Keywords: #CustomerServiceRep #CSRJobs Benefits: On the job training, with cross training for other...


  • Valencia, United States Sage Staffing Full time

    A property management company located in Valencia is seeking an outgoing and professional Customer Care Representative to join their team! This company prides itself in their commitment to detail and customer service. The Customer Care Representative Customer Care, Representative, Customer Service, Retail, Staffing


  • Valencia, California, United States El Pollo Loco Full time

    Key Responsibilities:As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service by greeting and assisting customers with their orders in a friendly and helpful manner. You will also process and assemble customer orders efficiently, ensuring accuracy and timeliness. Additionally, you will apply suggestive...


  • Valencia, United States Adept Fasteners Inc Full time

    Purpose To provide sales staff support in an efficient and accurate manner. This entails a high level of verbal and written communication with customers, vendors, and staff. Principal Responsibilities Customer interface via phone or email Contact manufacturers for pricing Enter vendor quotes Enters sales orders, validating entry to customer purchase order...


  • Valencia, California, United States Massage Envy Full time

    Overview:At Massage Envy Valencia, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.Perks & Pay:Competitive base pay of $17.00/hour plus monthly bonuses and commissionsEmployer-paid healthcare including medical, dental, and vision plansMatching 401(k)Paid time off for full-time...


  • Valencia, United States CastleWorks Water Heaters Full time

    Job Summary: Hybrid Role - Dispatching & Customer Service (Call Center) This hybrid role combines responsibilities of dispatching and customer service within a call center environment. The individual will manage service appointments by efficiently dispatching technicians to customer locations and handle inbound customer inquiries, providing exceptional...


  • Valencia, United States Tri Source & Nearstaff Solutions Full time

    Company Background TSI is one of the fastest-growing outsourcing companies worldwide with Contact Center operations throughout the US, Mexico, and Latin America and world headquarters in Valencia, CA. Company Culture & Mission TSI is the sales, customer service, and back-office support engine behind many top brands, products, and services. We are very...


  • Valencia, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH is looking for Customer Service/ Call Center professionals with the following skills:Customer Support: Provide exceptional service by answering inbound and making outbound calls with patients and healthcare providers, addressing inquiries related to medical products and services.Insurance Navigation: Assist customers in...


  • Valencia West, United States Government Employees Insurance Company Full time

    Bilingual (Spanish) Customer Service Representative – Tucson, AZSalary: $18.86 per hour / $37,297.65 annually+10% Bilingual Skill Differential!When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Bilingual...


  • Valencia West, United States Government Employees Insurance Company Full time

    Bilingual (Spanish) Customer Service Representative – Tucson, AZSalary: $18.86 per hour / $37,297.65 annually+10% Bilingual Skill Differential!When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Bilingual...


  • Valencia, United States Ajilon Full time

    Ajilon - JobID: 5DA1E594-B5A2-47CA-B5B4-EBF1D067A2ED [Medical Office Assistant] As a Medical Customer Service Rep at Ajilon, you'll: Answer a high volume of inbound calls from Patients, Providers, or Insurance companies; Manage equipment orders from order entry to delivery; Answer product questions and troubleshoot with patients; Process orders with ERP;...

  • Retail Sales Associate

    3 months ago


    Valencia, United States Amazing Lash Studio Full time

    Overview: ROCKSTAR MEMBERSHIP SALES ONLY Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests...


  • Valencia West, United States Government Employees Insurance Company Full time

    Bilingual (Spanish) Customer Service Representative – Tucson, AZSalary: $18.86 per hour / $37,297.65 annually+10% Bilingual Skill Differential!When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Bilingual...


  • Valencia County, United States Government Employees Insurance Company Full time

    Bilingual (Spanish) Customer Service Representative – Tucson, AZ Salary: $18.86 per hour / $37,297.65 annually +10% Bilingual Skill Differential! When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for ...


  • Valencia, California, United States Ajilon Full time

    Ajilon is a leading provider of healthcare staffing solutions. As a Customer Support Representative, you will be the first point of contact for patients and healthcare professionals.We are seeking a highly skilled and compassionate individual to join our team. The successful candidate will be responsible for:Key Responsibilities:Providing exceptional...


  • Valencia West, United States Government Employees Insurance Company Full time

    Bilingual (Spanish) Customer Service Representative – Tucson, AZSalary: $18.86 per hour / $37,297.65 annually+10% Bilingual Skill Differential!When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Bilingual...


  • Valencia, United States American Automobile Association Full time

    Claims Service Representative I - Early Response What's in it for me? •A career with growth potential •Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development •The satisfaction of knowing you provide a meaningful service to...