Patient Service Representative

3 weeks ago

Hurricane, United States Intermountain Healthcare Full time
Job Description:
No Summary Available

Job Essentials

You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.

Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Typical patient services task includes:

Efficiently updates and verifies patient demographics, insurance and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.
Thoughtfully directs patients on next steps and informs patients about delays and wait times.
Promptly schedules appointments utilizing provider templates and scheduling guidelines.
Proactively requests payments from patients on current and past medical services.

Receives and processes those payments following appropriate procedures for handling payments.

Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.

Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.

Completes training and pass-off requirements.

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
- and -
Demonstrated basic computer skills involving word processing and data entry.
- and -
Professional manner and strong interpersonal and communication skills.

Preferred Qualifications

One year of customer service experience, especially in a Hospital or Medical Office.
- and -
Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
- and -
Demonstrate excellent verbal and written communications skills.

Physical Requirements:
Interact with others requiring the employee to communicate information.
- and -
Operate computers and other office equipment requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:
Hurricane Valley Clinic

Work City:
Hurricane

Work State:
Utah

Scheduled Weekly Hours:
40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.34 - $22.54

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.

  • Patient Service Representative

    1 week ago

    Hurricane, Utah, United States Intermountain Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Intermountain Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesGreet and check-in patients in a professional and courteous...

  • Patient Service Representative

    4 weeks ago

    Hurricane, Utah, United States Intermountain Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Intermountain Health. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients and their families, ensuring a positive and seamless experience throughout their visit.Key...

  • Patient Service Liaison

    2 weeks ago

    Hurricane, Utah, United States Intermountain Healthcare Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Intermountain Healthcare. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients and families.Key ResponsibilitiesGreets patients and families in a...

  • Customer Service Representative

    4 weeks ago

    Hurricane, West Virginia, United States West Virginia Employer Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at West Virginia Employer. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, and assisting with maintaining a clean and organized store...

  • Customer Service Representative

    1 month ago

    Hurricane, West Virginia, United States West Virginia Employer Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, and assisting with maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 month ago

    Hurricane, Utah, United States Domino's Pizza LLC Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and building strong relationships.Key...

  • Pharmacy Service Representative

    4 weeks ago

    Hurricane, West Virginia, United States Walgreens Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our patients and customers.Key ResponsibilitiesCustomer Service: Engage...

  • Pharmacy Service Representative

    1 month ago

    Hurricane, West Virginia, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide exceptional...

  • Sales Representative

    3 weeks ago

    Hurricane, Utah, United States Core-Mark International Full time

    Job Title: Sales RepresentativeJob Summary:We are seeking a highly motivated and results-driven Sales Representative to join our team at Core-Mark International. As a Sales Representative, you will be responsible for driving sales growth and building strong relationships with our customers in the convenience retail industry.Key Responsibilities:Grow sales...

  • Sales Representative

    4 weeks ago

    Hurricane, Utah, United States FusionTech Full time

    About FusionTechFusionTech is a leading social media marketing agency for restaurants in Germany, with a strong focus on delivering results-driven solutions. Our team of experts helps clients across Germany achieve their marketing goals through professional Instagram, Facebook, and TikTok marketing.We are looking for a talented Inside Sales Representative to...

  • Sales Representative

    1 month ago

    Hurricane, Utah, United States Core-Mark International Full time

    Job SummaryCore-Mark International is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for driving sales growth and profitability through our varied foodservice and convenience programs.Key ResponsibilitiesGrow sales and profit margins through execution on sales strategy...

  • Sales Representative

    4 weeks ago

    Hurricane, Utah, United States Core-Mark International Full time

    Job Opportunity:We are seeking a highly motivated and results-driven Sales Representative to join our team at Core-Mark International. As a Sales Representative, you will be responsible for driving sales growth and profitability through our foodservice and convenience programs.Key Responsibilities:Grow sales and profit margins through execution on sales...

  • Customer Service Representative

    1 month ago

    Hurricane, West Virginia, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing excellent service, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 days ago

    Hurricane, West Virginia, United States Thoroughbred Express Auto Wash LLC Full time

    Customer Service AssociateWe are seeking a skilled and enthusiastic Customer Service Associate to join our team at Thoroughbred Express Auto Wash LLC in Teays Valley, WV.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for every customer.Operate and maintain car wash equipment, ensuring efficient and effective...

  • Sales Representative

    2 weeks ago

    Hurricane, Utah, United States Core-Mark International Full time

    Job SummaryCore-Mark International is seeking a skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for driving sales growth and profitability through our foodservice and convenience programs. You will oversee a broad array of existing independent convenience stores customers, identifying opportunities for growth...

  • Customer Service Representative

    4 weeks ago

    Hurricane, West Virginia, United States Thoroughbred Express Auto Wash LLC Full time

    Customer Service Associate RoleWe are seeking a skilled and customer-focused individual to join our team at Thoroughbred Express Auto Wash LLC in Teays Valley, WV.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for all visitors.Operate and maintain automated car wash equipment, ensuring efficient and effective...

  • Customer Service Representative

    2 days ago

    Hurricane, West Virginia, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Create a warm and inviting atmosphere for every...

  • Customer Service Associate

    2 days ago

    Hurricane, West Virginia, United States Family Dollar Full time

    Customer Service RepresentativeAs a valued member of the Family Dollar team, you will play a key role in delivering exceptional customer service to our customers. Your primary responsibility will be to provide a positive shopping experience by greeting customers, assisting with merchandise selection, and answering questions about our products and...

  • Sales Representative

    4 months ago

    Hurricane, United States Core-Mark International Full time

    Sales Representative Apply Job ID : 102540BR Type : Sales Primary Location : Hurricane, Utah Date Posted : 06/18/2024 Job Details : Company Description Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and...

  • Insurance Customer Service Representative

    2 days ago

    Hurricane, West Virginia, United States State Farm Insurance Full time

    State Farm Insurance Job DescriptionAs an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and ensuring the satisfaction of our valued customers.Key Responsibilities:Assist customers with their insurance needs by providing accurate and timely information.Process policy changes and updates in the...